Self Service
Self service
A number of Financial databases, Datastream, Bloomberg and SDC Platinum, is only accessible at the University Library. The other databases are also accessible at home with VPN.
Datastream and SDC Platinum
On weekdays the University Librarry has two pc’s available for self service use of Datastream and SDC Platinum. These selfhelp pc’s can be found in the EDSC-office, in B1-14A, on the first floor of the University Library. You can reserve for maximum an hour a day of these pc’s.
You can make a reservation of these self help pc’s through the Virtual desk or at the information desk in the UL. While making a reservation please mention which Database you want to use.
Four important restrictions are:
- The University Library cannot guarantee access to the databases. The connection to the databases is shared between the library and university researchers. You can however always prepare your Datastream request and as soon as the other user has been inactive for two minutes, the connection will be redirected to the pc in the library.
- During these sessions it is not possible to ask assistance from the Datateam. You may however make use of the manuals that are available. Apart from the manual please also use the EDSC tools for efficient database usage. It’s possible to ask a question by using the form on the website.
- If you do not show up within ten minutes of the appointed time, the reservation is cancelled. You can’t make a new reservation for that day.
- It's not possible to save files on the Datateam computer. Save the files on an USB-stick or e-mail them to yourself before you shut down the computer. When the files are too big to send by e-mail, use for example yousendit.com.
Bloomberg
Bloomberg is only accessible at the Bloomberg terminal in B1-14A. You can make a reservation for this terminal through the electronic agenda. The terminal is not available during hours reserved for individual support.
A manual of Bloomberg is available. You can’t ask assistence of the Datateam. You can however ask questions to the helpdesk of Bloomberg, by using the chat-option.
Because we share room B1-14A there are rules of conduct.
