24EUR7 UK   Frequently asked questions (FAQ)   Email   Standard features

Email - Standard features

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How do I check the used space in my email box?

You can do this as follows:

Go to the admin setting in 24EUR via 'Options' > 'See all options'. Select tab 'Account' >'My Account'. In the depicted window you find the ‘Mailbox Usage’ bar that shows the used space.


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What is the difference between 123456ab@eur.nl and 123456ab@student.eur.nl?

123456ab@eur.nl is the format for your username. Together with your password, this username gives you access to several EUR systems. Although your username looks like an email address, it’s not used for emailing!

The associated EUR emailaddress is 123456ab@student.eur.nl. You can always be reached on this address. Besides you can add an email address via personal.idm.eur.nl, for example an email address with your own name in it.


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Where can I find my email address?

In personal.idm.eur.nl you can find your EUR email address and the email aliases you are using. You cannot find this information in 24EUR7.


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How is SPAM prevented in 24EUR7 email?

24EUR7 applies a 'spam and virus' filter. It is not permitted to send email messages to large groups of EUR students. The number of internal email addresses included in an email message is limited.


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What is the maximum size of an email message?

The maximum size of an email message, including attachments, is 20 MByte.


FAQ Top 5

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How can I import my SIN-Online timetable in 24EUR7?

See the instructions how to do this on this website.


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Can I configure my 24EUR7 account on my Smartphone or tablet?

Yes, that’s possible, if your device is supporting ActiveSync or IMAP you can install 24EUR7 based on the instructions, on this website.


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What is 24EUR7?

Through 24EUR7, the EUR offers its students email, a digital calendar, data storage as well as Word, Excel, PowerPoint and OneNote via the Internet. EUR students have access to 24EUR7 through their ERNA accounts. They can easily find each other, share information and work together.


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What functionalities does 24EUR7 provide?

At no cost, 24EUR7 provides students with: a 10 GB mailbox; an electronic calendar; an address book listing all EUR students and a personal address book for personal contacts; 7 GB online data storage with the possibility to share files with fellow students or lecturers, as well as online versions of Word, PowerPoint, Excel and OneNote.
In addition, Erasmus University Rotterdam also offers access, through the Single Sign On for 24EUR7, to EUR systems that have been integrated into the menu (e.g. SIN-Online, Blackboard).


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What is the maximum size of a file stored in SkyDrive?

The maximum size of a file that can be stored is 50 MB.


News


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Software update to fix the bug between iPhones and iPads (iOS 6.1) and MS Exchange servers.

Check your computer on the presence of a keylogger on a regular base

Keyloggers are often used to get a hold of certain data, such as passwords or credit card numbers.

First name in MS Exchange

Recently it has become possible to add your first name to the display name in MS Exchange.

Keep your laptop safe: Virtualock

In order to prevent your laptop from being stolen you can install VirtuaLock on your laptop!

Wireless network ‘eduroam-guest’ no longer available as from 2 September 2012

From Sunday, September 2, the wireless network (SSID) 'eduroam-guest' is no longer available.