Rules for students attending Language Courses at the Language & Training Centre of Erasmus University Rotterdam
Attendance
If you have to miss a lesson, you should notify the teacher by email (to be announced in the first lesson). It is considered very impolite to be absent without notification. Please note that it will be very difficult to pass the exam if you have missed more than two sessions since attendance and cooperation in class will be part of your final grade.
Language of instruction
All courses taught at the Language & Training Centre are monolingual. This means that, for example, a Spanish course is taught completely in Spanish, even during the beginners courses. Although this may be very difficult for some students, research has shown that this is the best way for you to learn a language. However, should you really have a problem in understanding the grammar or the meaning of a word; the teacher can give an explanation or translation in English. Therefore, all participants need to have a good knowledge of the English language. If the problem continues, the teacher will ask you to buy an appropriate grammar book and dictionary at your own cost.
Self-study
Please realise that you are advised to spend about 3 hours per week on self-study.
Complaints
You have the right to complain about a teacher or a course, but you must do so in a proper fashion. Please inform the Language & Training Centre as soon as possible if there are any problems of any kind. If we know on time that there is a problem, we still have a chance to do something about it. If we hear about it after the course has finished, it is too late for us to act and find a solution. You can file a complaint about a course until one month after the date of the final exam of the course. After that date, a complaint can no longer be taken into consideration. The complaint has to be put in writing (email) and sent to the Language & Training Centre. If more than one student has a complaint about a teacher/ course, it is advisable that each student submits an individual complaint in his/her own words.
Replacement teacher
The Language & Training Centre is authorised to replace a teacher at all times in case of illness or other compelling reasons.
Course material
For most courses, the course fee does not include the course materials. If it is included it will be clearly stated on the website. You are obliged to buy the advised material before the course starts (the material will be mentioned in the confirmation letter of the course, sent to your email address)
Exam
Please note that the final exam of the course takes place in a separate session.
Re-sit exam
Should you fail the course (total grade lower than 5.5), you are allowed to take a re-sit exam in the exam period of the next course period if you meet the requirements mentioned below. You can only take the re-sit exam once.
- You have to take the final exam of your course.
- You have a final grade lower than 5.5
You cannot retake listening or oral tests, only the final written test. You need to request a retake exam through the office of the Language & Training Centre. The costs of a re-sit are € 55.
Certificate
You will receive a certificate when you have passed the course. You will receive an email telling you when the certificate can be picked up at the Erasmus Student Service Centre. Please note that grades are not processed in OSIRIS. If you would like to continue with the following level, please note that the certificate is valid for one year.
