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Academic staff - Erasmus School of Economics

Prof.Dr.Ir. B.G.C. Dellaert

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Benedict Dellaert

Prof.Dr.Ir. B.G.C. Dellaert

Professor of Marketing

Department of Business Economics

Erasmus School of Economics

Erasmus University Rotterdam

 

Personal website: http://people.few.eur.nl/dellaert/


 

Profile

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Professional experience

Present position
Full Professor
University Erasmus University Rotterdam
School Erasmus School of Economics
Department Business Economics
   
Other position

Research

Professor dr ir Benedict G.C. Dellaert is a professor of Marketing at the Erasmus School of Economics since 2006. After completing his PhD at the Eindhoven University of Technology in 1995, he worked at the University of Sydney,Tilburg University, and Maastricht University before coming to Rotterdam. He is a fellow of the Erasmus Research Institute of Management (ERIM), and research theme coordinator at Netspar. In his research and education, Dellaert focuses on consumer decision-making and consumer-firm interaction. Important application areas are e-commerce, healthcare management, travel, and financial services.

Marketing
Role Program Leader, Member
 

Publications

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Key publications (7)
Scholarly publications (34)
  • Benning, T.M., Breugelmans, E. & Dellaert, B.G.C. (2012). Consumers Evaluation of Allocation Policies for Scarce Health Care Services: Vested Interest Activation Trumps Spatial and Temporal Distance. Marketing Letters.
  • Birgelen, M. van, Dellaert, B.G.C. & Ruyter, K. de (2012). Communication Channel Consideration for In-Home Services: The Moderating Role of Customer Participation. International Journal of Service Industry Management, 23(2), 216-252.
  • van Schie, R, Donkers, A.C.D. & Dellaert, B.G.C. (2012). Saving Adequacy Uncertainty: Driver or Obstacle for Retirement Decision Making? Journal of Economic Psychology.
  • Chorus, C.G. & Dellaert, B.G.C. (2012). Travel Choice Inertia: The Joint Role of Risk Aversion and Learning. Journal of Transport Economics and Policy, 46(1), 139-155.
  • Breugelmans, E., Koehler, C.F, Dellaert, B.G.C. & De Ruyter, K. (2012). Promoting Interactive Decision Aids on Retail Websites: A Message Framing Perspective with New vs. Traditional Consumer Actions. Journal of Retailing.
  • Dellaert, B.G.C. & Haeubl, G (2012). Searching in Choice Mode: Consumer Decision Processes in Product Search with Recommendations. Journal of Marketing Research, 49(2), 277-288.
  • Dellaert, B.G.C., Donkers, B. & van Soest, A. (2012). Complexity Effects in Choice Experiment-Based Models. Journal of Marketing Research.
  • Benning, T.M., Kimman, M.L., Dirksen, C.D., Boersma, L.J. & Dellaert, B.G.C. (2012). Combining Individual-Level Discrete Choice Experiment Estimates and Costs to Inform Health Care Management Decisions: The Case of Customized Follow-Up Strategies after Breast Cancer Treatment. Value in Health.
  • Reinartz, W.J., Dellaert, B.G.C., Krafft, M., Kumar, V. & Varadarajan, R. (2011). Retailing Innovations in a Globalizing Retail Market Environment. Journal of Retailing, 87S(1), 53-66.
  • Kusumastuti, D., Hannes, E., Depaire, B., Vanhoof, K.J.H.M., Janssens, D., Wets, G. & Dellaert, B.G.C. (2011). An Interactive Computer-Based Interface to Support the Discovery of Individuals? Mental Representations and Preferences in Decisions Problems: An Application to Travel Behavior. Computers in Human Behavior, 27(2), 997-1011.
  • Koehler, C.F, Breugelmans, E. & Dellaert, B.G.C. (2011). Consumer Acceptance of Recommendations by Interactive Decision Aids: The Joint Role of Temporal Distance and Concrete versus Abstract Communications. Journal of Management Information Systems, 27(4), 231-260.
  • Noordhoff, C.S., Kyriakopoulos, K., Moorman, C., Pauwels, P. & Dellaert, B.G.C. (2011). The Bright-Side and Dark-Side of Embedded Ties in Business-to-Business Innovation. Journal of Marketing, 75(5), 34-52.
  • Han, Q., Dellaert, B.G.C., Van Raaij, W.F. & Timmermans, H.J.P. (2010). Visitors Strategic Anticipation of Crowding in Scarce Recreational Resources. Journal of Retailing and Consumer Services, 17(6), 449-456.
  • Kimman, M.L., Dellaert, B.G.C., Boersma, L.J., Lambin, P & Dirksen, C.D. (2010). Follow-up after Treatment for Breast Cancer: One Strategy Fits All? Acta Oncologica, 49(3), 328-337.
  • Haeubl, G, Dellaert, B.G.C. & Donkers, B. (2010). Tunnel Vision: Local Behavioral Influences on Consumer Decisions in Product Search. Marketing Science, 29(3), 438-455.
  • Kusumastuti, D., Hannes, E., Janssens, D., Wets, G. & Dellaert, B.G.C. (2010). Scrutinizing Individuals' Leisure-Shopping Travel Decisions to Appraise Activity-Based Models of Travel Demand. Transportation, 37(4), 647-661.
  • van Helvoort-Postulart, D., Dellaert, B.G.C., van der Weijden, T., von Meyenfeldt, M.F. & Dirksen, C.D. (2009). Discrete Choice Experiments of Complex Health Care Decisions: Does Hierarchical Information Integration Offer a Solution? Health Economics, 18(8), 903-920.
  • Dellaert, B.G.C. & Dabholkar, P.A. (2009). Increasing the Attractiveness of Mass-Customization: The Role of Complementary Online Services and Range of Options. International Journal of Electronic Commerce, 13(3), 43-70.
  • Wendel, S. & Dellaert, B.G.C. (2009). Situation-based shifts in consumer web site benefit importance: The joint role of cognition and affect. Information and Management, 46(1), 23-30.
  • van Helvoort-Postulart, D., van der Weijden, T., Dellaert, B.G.C., de Kok, M., von Meyenfeldt, M.F. & Dirksen, C.D. (2009). Investigating the Complementary Value of Discrete Choice Experimentation for the Evaluation of Barriers and Facilitators in Implementation Research: A Questionnaire Survey. Implementation Science, 4(10).
  • Arentze, T.A., Dellaert, B.G.C. & Timmermans, H.J.P. (2008). Modeling and Measuring Individuals Mental Representations of Complex Spatio-Temporal Decision Problems. Environment & Behavior, 40(6), 843-865.
  • Adamowicz, W., Bunch, D., Cameron, T., Dellaert, B.G.C., Hanemann, M., Keane, M., Louviere, J., Meyer, R.J., Steenburgh, T. & Swait, J. (2008). Behavioral Frontiers in Choice Models. Marketing Letters, 19(3/4), 215-228.
  • Han, Q., Timmermans, H.J.P., Dellaert, B.G.C. & Van Raaij, W.F. (2008). Route Choice under Uncertainty: Effects of Recommendations. Transportation Research Record, 2082, 72-80.
  • Dellaert, B.G.C., Arentze, T.A. & Timmermans, H.J.P. (2008). Shopping context and consumers' mental representation of complex shopping trip decision problems. Journal of Retailing, 84(2), 219-232.
  • Han, Q., Dellaert, B.G.C., Van Raaij, W.F. & Timmermans, H. (2007). Modelling strategic behaviour in anticipation of congestion. Transportmetrica, 3(2), 119-138.
  • Dellaert, B.G.C. (2007). Mogelijkheden voor online-ondersteuning van consumenten. Economisch-Statistische Berichten, 92(4508), 28-31.
  • Dellaert, B.G.C. & Haubl, G. (2006). Tourist Decision-Making and Travel Destination Recommendation Systems. In Daniel R. Fesenmaier, Hannes Werthner & Karl W. Wober (Eds.), Destination Recommendation Systems: Behavioural Foundations and Applications (pp. 45-52). New York: CABI Publishing.
  • Ronteltap, Amber, Wendel, S., Trijp, Hans C.M. & Dellaert, B.G.C. (2006). Marketing van producten die passen bij de genetische structuur van het individu. Ontwikkelingen in het Marktonderzoek / Jaarboek MOA, 2006, 127-142.
  • Dellaert, B.G.C. & Stremersch, S. (2005). Marketing Mass Customized Products: Striking the Balance between Utility and Complexity. Journal of Marketing Research, 42(May), 219-227.
  • Dellaert, B.G.C., Han, Q., Raaij, W.F. van & Timmermans, H.J.P. (2005). Integrating prospect theory and Stackelberg games to model strategic dyad behavior of information providers and travelers - Theory and numerical simulations. Transportation Research Record, 181-188.
  • Wendel, S. & Dellaert, B.G.C. (2005). Situation variation in consumers' media channel consideration. Journal of the Academy of Marketing Science, 33(4), 575-584.
  • Steckel, J.H., Winer, R.S., Bucklin, R.E., Dellaert, B.G.C., Dreze, X., Haubl, G., Jap, S.D., Little, J.D.C., Meyvis, A.L. & Rangaswamy, A. (2005). Choice in interactive environments. Marketing Letters, 16(3/4), 309-320.
  • Dellaert, B.G.C., Golounov, V.Y. & Prabhu, J. (2005). The impact of price disclosure on dynamic shopping decisions. Marketing Letters, 16(1), 37-52.
  • Stremersch, S., Weiss, M., Dellaert, B.G.C. & Frambach, R.T. (2003). Buying modular systems in technology-intensive markets. Journal of Marketing Research, 40(3), 335-350.