Purchases
The IT department takes care of all the computer purchases of the Erasmus School of Economics (ESE).
This allows for a centralised efficient purchasing policy. All computer equipment will be maintained by the ESE IT department during its standard life cycle.
Standard Configuration
Computer equipment will be available in a base configuration, which will be updated regularly to follow technical developments. With this configuration we try to maintain an optimal support level. While it is possible to select some extras and upgrades of this base configuration at a surcharge, we cannot provide adequate support for all user requests, so in case of special needs you’ll have to contact ESE IT support first.
The same applies to accessories, such as printers, scanners, PDAs, etc.
On-Site Warranty Service
For the standard computers there is a Next Business Day service agreement with the supplier during the four years life cycle. For laptops this service is available during the three years life cycle.
Please note that most accessories only have a one year guaranty period.
