• Facilities
  • Reading rooms
  • IT facilities
    • PC workplaces
    • House rules for PC work places
    • Support
    • Mobile website
    • Access from home via VPN
    • Internet in the University Library
    • Copying, printing and scanning
    • ERNA access code
    • SVS: personal disk space
    • Citrix software
    • Liability
  • Language courses
  • Copying, printing, scanning
  • Microfiche and filmreader
  • Lockers
  • Services to students with a functional impairment
  • Project rooms

Support

An acute problem with a PC in the library? Report it at the information desk. You will be helped as soon as possible. You can also report problems via the Virtual Desk (University Library website).

Contact your local ERNA help desk for support if experiencing difficulties with using your ERNA access code, establishing an ERNA-VPN connection, or installing software for wireless and plug-in access to the Internet via the EUR network.