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Borrowing from another library

Books and periodical articles not in the EUR Library collection can be requested from another library by completing the electronic form. If you have an ILL account, you can submit requests yourself in the Netherlands Central Catalogue and Online Contents. Literature not available in the Netherlands can be ordered from abroad on request. EUR staff and students pay a different charge for ILL requests than other users.

The ILL service is available to all holders of a valid EUR library card. However, students and staff of other universities should apply through their own institutions. See also the rules. For further information, contact the Virtual Desk.

Request forms

Please complete the request form in full and do not use abbreviations. Make sure you give the data required. You will be notified when you can collect the book or periodical article. This usually takes about two weeks but can vary.

ILL account

The ILL account is a sort of electronic card with an access number and pin code with which you can request books and periodical articles in the Netherlands Central Catalogue (books and periodicals) and Online Contents (articles) through the Internet. The costs are automatically deducted from your ILL account. It is also possible to receive the contents page of recently published issues of periodicals by e-mail through your ILL account.

All holders of a valid EUR library card can apply for an ILL account. However, students and staff of other universities should apply to their own institutions. This service is free for EUR students and staff, others pay €5 administration charges a year. The licensing rights do not permit commercial use of an ILL account.

Application forms are available at the circulation desk. The initial payment is €12.50 minimum and must be paid in cash. Additional payments can be made in cash at the circulation desk or by transferring the money to the bank account of the 'Universiteitsbibliotheek', account number 49.90.49.497, quoting your library card number and 'ILL account'.

EUR staff can also apply for an ILL account and make subsequent payments to their account with the help of a webform.

Use of the ILL account is restricted to

  

Making a request through your ILL account

Select Netherlands Central Catalogue or Online Contents and then search for the book or periodical article. When you have found the catalogue entry, you can request the article or book. Enter your access number (= library card number) and pin code as identification. Books are sent to the EUR Library. You will be notified when the book is available. Renewals and returns can only be made through the EUR Library. Periodical articles can either be sent to you directly by post or scanned and sent to your e-mail address. The costs will be deducted from your ILL account.

NB: As soon as you request a periodical article through your ILL account a basic charge will be deducted from your account: €1.15 for EUR staff and students and €3.15 (e-mail)/€4.20 (post/fax) for other borrowers. The final payment is calculated on the basis of the number of copies supplied. When an article cannot be supplied, the basic charge that has already been deducted from your ILL account will be automatically refunded.

When a borrower who does not have an ILL account requests a book or article from another library, payment must be made when the book or article is collected from the circulation desk. Alternatively, EUR staff can give a order number.

International requests

A publication that is not available in a Dutch library can be requested from abroad. If possible, please supply a copy of the source where you found the reference. You should allow several weeks for delivery.

Rules

Books from other libraries in the Netherlands must be collected from and returned to the EUR University Library. Renewals are also arranged via the EUR University Library. The borrower can also do this via the UL catalogue of the Library. Books ordered through ILL from abroad are for reference use only and cannot be borrowed!

Borrowers who do not have an ILL account must pay in cash when collecting the publication from the circulation desk. Alternatively, EUR staff can give a order number.