Quarantine Services
What can you do and what can we offer?

Quarantine Services

Students arriving in the Netherlands from a country or area where an orange or red travel advisory applies for health reasons are strongly advised to self-quarantine for 14 days. This can be done at home or in temporary or holiday accommodation. 

We understand this might be a struggle and that you have questions about self-quarantining in The Netherlands. 

We have set up quarantine services to help you along. 

  • The travel advice for each country (of the Dutch Ministry of Foreign Affairs) indicates whether or not you are advised to self-quarantine after arriving in the Netherlands from that country. This page is only available in Dutch. You can check if you need to self-quarantine by entering the country your traveling from in the Voer hier uw land of gebied in section. 

    It does not matter whether a country already had an orange travel advisory when you arrived there or this changed during your stay. In both cases you must self-quarantine for 14 days after arriving in the Netherlands. This also applies if you return home immediately if an advisory changes to orange. If a country has an orange travel advisory for reasons other than health, you do not need to self-quarantine.

    • If you have a Covid-19 related question you can call this number from the Dutch government: 0800-1351 (from the Netherlands). From abroad you can call this number: 00312 0205 1351.

    • Anyone with complaints that fits the corona virus (cough, cold and / or fever) can register:

      • via the national telephone number: 0800 - 1202
      • via the GGD Rotterdam-Rijnmond: 010 - 443 81 00

      Both telephone numbers are available between 08:00 - 20:00.

      • There are various test locations in the Rotterdam-Rijnmond region. You can be tested here after registering for it. You can test in:

        • Rotterdam, the parking garage near the Topsportcentrum (Van Zandvlietplein 20, Rotterdam)
        • Rotterdam , the Fietpunt (Koperstraat 23, Rotterdam)

        Go there by bike or public transport. Make sure to wear a face mask while traveling in public transport and plan your trip ahead via 9292ov.nl.

    • For medical assistance, the usual practice in the Netherlands is for a patient to have an initial consultation with a general practitioner (Dutch: huisarts), before making an appointment with a specialist in hospital.

      We strongly encourage you to register at a GP as soon as possible. Medical help without referral can lead to unforeseen, high costs and waiting times. Check the website of the Erasmus Medical Center to find out which GP you can register at, and learn more about the Dutch referral system.

      Update: Health Centre Rotterdam Noord is still accepting new patients. For more information you can call them: 0031 10 466 04 86 

      In case you are dealing with non-urgent symptoms that you would like to talk about with a professional, an online consultation with a registered doctor via hellodoc might answer your needs. To learn more about this service, visit the website and find out what’s in it for you! Remember though, this is a temporary solution and you should always start by registering at a regular GP.

    • The university psychologists aim to offer support to students who have study issues and psychological, social and/or emotional problems that are hindering their study progress. 

      If the university psychologists are unable to offer students the support they need, they will refer them to other support agencies.

    • You are by law obliged to be properly insured during your time in the Netherlands. Next to it being obliged, you also really don’t want to be surprised by having to pay for an unforeseen issue yourself. 

      Make sure that you are sufficiently insured for:

      • Medical expenses - including any pre-existing conditions you might have;
      • Third-party liability insurance;
      • Fire and home furnishing insurance - if you will be living in student accommodation. 
    • If you have a Covid-19 related question you can call this number from the Dutch government: 0800-1351 (from the Netherlands). From abroad you can call this number: 00312 0205 1351.

  • Many Dutch supermarkets offer a delivery option. For example:

    • Through the website Jumbo.nl (use browser google Chrome and click on translate page) you can order online groceries;
    • Through the website ah.nl (use browser google Chrome and click on translate page) you can order online groceries;
    • Through the website coop.nl (use browser google Chrome and click on translate page) you can order online groceries.

    Please note: you might need to pay with iDeal, this means you need a Dutch bank account. You can easily open a bank account at ABN Amro or Bunq

  • Keep in touch with other students!

    • Studium Generale offers quarantaine-tips via their website;
    • Studium Generale also offers online events via their website, Facebook and Instagram;
    • Erasmus Sport offers all sorts of guided online sports lessons via Facebook such as HIT, Yoga, Zumba and Pilates;
    • ESN offers online events you can check their social media for updates;
    • Please check our website to join a student organisations; study associations, student fraternities, sport associations.
    • You can watch many series and programmes via the website of the public broadcaster NPO. In the genre section you can choose documentaries, films, thriller etc. Many of them are English spoken or offer subtitles. 
    • You can try Netflix for free for 30 days, don’t forget to cancel at any time before your trial ends and you won’t be charged. No complicated contract, no cancellations fees and no commitment;
    • You can try Videoland for free for 14 days. If you cancel within the trial period, they will not charge costs.
    • No, the self-quarantine is an advice. You will not be criminally charged if you do not self-quarantine after arrival. 

    • Those practical matters can be arranged at a later stage as well (so after 14 days).

      • You can book an appointment to register at the city hall here
      • Collecting your student card can be done at your faculty or the ESSC;
      • Opening a bank account can be done online at ABN Amro or Bunq.
    • No, if you decide to self-quarantine because you traveled from an orange or red country your roommates do not have to self-quarantine as well. Only when you (or they) develop symptoms you should stay inside and avoid contact with others. 

      For more information please consult the GGD directly via the national telephone number: 0800 - 1202.

      • You can find up to date information on the website of the Ministry of Foreign Affairs
      • If you have a Covid-19 related question you can call this number from the Dutch government: 0800-1351 (from the Netherlands). From abroad you can call this number: 00312 0205 1351;
      • Health related information about Covid-19 can be found on the website of the GGD. You can also call them for more information or making a test appointment.

Do you have questions?

Feel free to reach out to any of our international officers

We're here for you!