Updates and frequently asked questions
Information for (prospective) students and employees

Coronavirus (SARS-CoV-2)

Last review: 8 April, 9:00 a.m.

Erasmus University Rotterdam stays on top of the developments and all measures regarding the coronavirus, that have been communicated by the National Institute for Public Health and the Environment (RIVM). Our Occupational Health and Safety Service is also in close contact with the regional GGD. Learn more about the consequences of these measures for students and employees of our university.

Latest updates

  • The government decided that all measures taken in the Netherlands to control the coronavirus are extended until Tuesday 28 April inclusive. Stay home as much as possible. You should only leave the house to go to work if you cannot work at home, to buy groceries or to take care of others. You can go out to get some fresh air, but do not do so in groups. Always keep a good distance from other people (at least 1.5 metres) and avoid all social activities and groups of people. This also applies to the streets, the supermarket and the park. Wash your hands with soap and water several times a day. Read more about the measures here: Government.nl/topics/coronavirus-covid-19
  • All on-campus education, including on-campus exams, are canceled until 1 June. If the opportunity arises to start on-campus education at the university sooner, we will do everything we can to get it done.
  • The majority of the EUR buildings on Woudestein campus is closed, as of Friday 10 April, except for V, Theil and Polak Building. The EUC location in Rotterdam will also be closed. The ISS location in The Hague will remain open.
  • From 14 April onwards, V, Theil and Polak Building and ISS are open on workdays, from 8 a.m. til 6 p.m. Here, online education can be recorded and EUR employees can work (only if strictly necessary).
  • All events and meetings are prohibited until 1 June, due to government measures. Until 1 August, events cannot be organised on campus. Educational activities, thesis defence and PhD ceremonies are not included in this measure.

Frequently asked questions (FAQ)

    • Students who are prevented from meeting the requirements of the Binding Study Advice (BSA) for their study programme due to the coronavirus will be given an extension. They will have the opportunity to achieve the BSA standard requirements in the academic year 2020-2021. These changes were announced by the Minister of Education on 19 March, following discussions with the VSNU, the organisation of universities in the Netherlands. 

      Erasmus University Rotterdam is doing everything in its power to ensure that education and examinations continue in the coming period. We will offer additional facilities to limit the impact of the COVID-19 measures on study progress. 

      The Executive Board has discussed the BSA with the Vice-Deans Education and the staff and student participation bodies and has decided the following:
       

      1. Students who meet the BSA standard for their programme within the 2019-2020 academic year will, of course, receive a positive binding study advice this academic year.
         
      2. Students who started their studies in the academic year 2019-2020 (without a personal circumstances status) and with regard to whom, based on their study progress and in accordance with the Teaching and Examination Regulations of their programme, it could already be concluded before the coronavirus outbreak in the Netherlands that they would not meet the BSA standard at the end of the academic year 2019-2020, will receive a negative binding study advice as planned.
         
      3. Students who are prevented from meeting the BSA standard for their programme at the end of the academic year 2019-2020 due to the corona crisis will be given an extension (i.e. the binding study advice will be postponed).   
         
      4. Students with a postponed advice will still receive a positive binding study advice if they have met the BSA requirements of the first academic year at the end of the academic year 2020-2021.  In addition, students are expected to draw up a study plan in consultation with the study advisor to ensure sufficient study progress will be made in the second year. Furthermore, the regular study guidance rules will apply.
         
      5. For current second-year students (who started their studies in the academic year 2018-2019) who already received a postponed BSA advice last year, customisation can be offered for assessment by the BSA-Committee/Examination Board of the faculty. Please contact your study advisor about this.

      In accordance with the regulations of our university, an exception may be made, given the exceptional circumstances. And the situation with the coronavirus is indeed an exceptional circumstance. We hope that this decision will provide enough clarity and take away our students' concern. We also hope that, despite the corona crisis, everyone will be able to continue their studies as well as possible.

    • The application deadline for all regular bachelor's programs with the original deadline on May 1 is now postponed to June 1. The adjusted deadline of 1 June does not apply to programs that have another original deadline than 1 May. View all information about the applicable registration deadline on the web page of the relevant study program. Prospective students who have registered for a numerus fixus study program will receive the results of the selection on 15 April.

    • The re-enrollment period will open in the first week of June and lasts until August 31. You will receive a message from EUR via email, via the ESSC SIN channel and via social media from the Erasmus Student Service Center. For more information about re-enrollment, please visit the website.

    • Your faculty will contact you about this. You do not have to register again and you will receive a message from your study programme in which way the examination will be offered: remotely, at a later time or that there will be another way of examination (for example a take home exam or an essay).

    • We are now working very hard to have as many exams as possible take place remotely or in different ways. Otherwise, they will be rescheduled later (in accordance with government guidelines with regard to coronavirus measures). You will receive a message about this from your study programme.

    • Yes. The starting point remains that a resit is possible for every course. For all first examination moments, whether they have been moved or not, a resit is also planned after the first examination opportunity. This may mean that the previously planned retake time is moved.

    • It is currently unclear when these will be rescheduled. Please keep an eye on the website. If you have already registered for a colloquium doctum exam, you will receive more information by email.

    • If your exam is taken remotely with online proctoring, the surveillance during the exam takes place via your camera and microphone instead of an invigilator who is physically present. There is also live support available via chat or telephone to support you with any technical problems.

    • If the exam is taken remotely, you will be contacted to test whether your device (e.g. laptop) meets the technical requirements for a remote exam. It is the responsibility of the student to ensure a suitable device and an appropriate internet connection.

    • The software supplier, like any other software supplier, must meet the strict requirements of Erasmus University Rotterdam in the area of privacy and security. Your data will only be used to assess whether fraud has been committed during the remote exam.

    • Provisions can also be made for students with a functional impairment during online exams. Please contact your study advisor.

    • EUR has created an online platform Are you OK out there? where you can find all initiatives on student wellbeing. For example, tools to improve online learning skills, reliable modules and services on mental wellbeing, physical exercises, activities for social wellbeing and a helpline for those looking for a listening ear.

      Students can find Are you OK out there? on MyEUR (login)

    • The majority of the EUR buildings on Woudestein campus is closed, as of Friday 10 April. The EUC location in Rotterdam will also be closed. 

      Study places and buildings

      All study places and restaurants on the Woudestein campus, the EUC campus, the Hoboken campus and the ISS campus are closed. In addition, the Sports building on the Woudestein campus is closed. 

      Open for employees only

      From 14 April onwards, V, Polak and Theil Building as well as ISS are open on workdays from 8 a.m. til 6 p.m. The buildings are only open for EUR staff members, who wish to record online lectures or work there (if strictly necessary).

      Study Store

      The Study Store is currently closed. But the situation may differ from day to day. For information please send a mail to algemeen.eur@studystore.nl.

      Spar Supermarket

      Spar University is currently closed, until further notice.

      Post office

      The post office on campus is open on workdays, from 12.00 until 16.00 hours. Do you want to pick up something? Email the department 24 hours in advance, so they can prepare the pick-up for you. Bring your employee card for verification.

      Printing on campus

      We advise students to stay at home and not visit campus unless you are housed in on of the residential buildings on campus. For those students who are living on campus: printing on campus is only possible with your student card, in the buildings that are still open.

    • As of 17 March all buildings - with the exception of residential buildings - will be closed for students, until further notice. Online services are up and running. You can not collect or return books. Through sEURch, the Databases A-Z or Guides by discipline you can easily access online articles, journals and books from your home. All you need is your ERNA-account to login when requested.

      You can also install the Library Access browser extension which will automatically check if the sources that you are looking for are available via the Library. More information on off campus access.

    • We understand that some of you prefer to be with your family and friends back home during the pandemic.

      If you have difficulties going back to your home country we strongly advise you to visit your embassy as soon as possible. They can help you. 

      The EUR is working hard on solutions for all students to finish the academic year within reasonable time. Right now we cannot guarantee that all exams can be taken from home, or online. We need to discuss this matter with the exam committees of the respective faculties.

      What we do guarantee is that we do our utmost best to prevent study delay for all EUR students as much as possible.

      The precise details that apply to your specific situation will be communicated to you in due course by your faculty.  

    • On this page in MyEUR, you will find more information on the technical side of attending online education. It tells you what software to use, and how you can access this software.

    • On this page on MyEUR, you will find more information on how to collaborate online with other students, e.g. in project groups. It tells you what software to use, how you can access this software, and how it works.

    • Through sEURch, the Databases A-Z or Guides by discipline you can easily access online articles, journals and books from your home. Al you need is your ERNA-account to login when requested.

      You can also install the Library Access browser extension which will automatically check if the sources that you are looking for are available via the Library. More information on off campus access.

    • Decisions are made by the Dutch government. The Dutch government is advised by the National Institute for Public Health and the Environment (in Dutch: RIVM).

      Within Erasmus University Rotterdam a Central Crisis Team communicates and coordinates necessary measures and decisions regarding the outbreak of the coronavirus.

    • It is still uncertain how this will affect your study results and study programme. The Central Cisiss Team is currently making an inventory of possible effects and consequences. When more information is available we will communicate about this.   

    • All on-campus education, including on-campus exams, will be canceled until June 1st. If the opportunity arises to start physical education at the university sooner, we will do everything we can to get it done.

      The government is requesting us to offer education online instead of on-campus education. EUR is looking into the possibilities and will soon provide more information.

      Also regularly consult the website of your faculty. There may be differences in approach per faculty and even per education program.

    • This will be decided by exam. For questions about damage, you can contact your teacher / supervisor.

      Also regularly consult the website of your faculty. There may be differences in approach per faculty and even per education program.

    • EUR has decided to cancel all meetings and events for the time being until further notice.

      Following the ban on meetings with more than three attendees, promotion ceremonies will be organised online or postponed. 

      Events planned by the university in June and July will either be cancelled or moved back until later in the year. This does not include educational activities, interim or final examinations, thesis defences or doctoral ceremonies. The Eurekaweek Committee is working on various scenarios for Eurekaweek in August.

    • PhD promotions will take place in an adapted form:

      • Online defence at home without paranymphs
      • All members of the committee will present themselves via video conference.
      • There will be live streaming of all promotions.
      • If a PhD candidate wishes to cancel their promotion, it can be moved to another date in 2020.

      Certain events or academic ceremonies may be postponed or cancelled.  

       

    • If the meeting can occur through means of online communication, the meetings with thesis supervisors will go on. Only on-campus meetings with thesis supervisors are cancelled. 

      Also regularly consult the website of your faculty. There may be differences in approach per faculty and even per education program.

    • Please make arrangements with the supervisor/lecturer. 

    • For Medicine students, the guidelines of the location where they are currently studying or working prevail over the EUR guidelines. View the Erasmus MC guidelines.

    • Because of the COVID-19 pandemic and the extreme measures that are or will be taken and universities that are closing down or moving to online education worldwide the Executive Board of the Erasmus University Rotterdam asks all EUR students to return home as soon as possible.

      This can either mean return home to the Netherlands, or return to your family in your home country. Please let us know if you need any assistance (financial or otherwise) in arranging this.

      Those students who choose to remain where they are need to fill out and sign a liability form. Please send send a message to internationaloffice@eur.nl if you wish to receive this form. And be advised that we might not be able to help you if the situation worsens.

    • Many countries are currently taking drastic measures to prevent the further spread of the coronavirus. The measures taken by countries to prevent the spread of the coronavirus are different and may raise questions. Keep a close eye on the travel advice from the Ministry of Foreign Affairs via: www.nederlandwereldwijd.nl.

    • In this case, please contact your GP. You can also contact the GGD by calling a special corona hotline: 0031 10 443 80 31.

    • If you rent an accommodation through EUR Reserved Housing (for example: SSH or Xior) we understand you have questions about the possibility of terminating your rental contract. Different regulations apply: 
       

      • I am an exchange student renting at SSH: you can terminate your contract early with a three day notice. Please contact SSH if you wish to terminate your rental contract; 
         
      • I am a full degree student renting at SSH or Xior: this means your rental contract expires August 2020.

        Cancellation or shortening of your Short Stay rental agreement is only possible in a few circumstances, since you have agreed to a contract for a fixed period.

        You can read about these circumstances in the Terms & Conditions that you agreed to when you booked your room. For SSH: you can find these on your My SSH account (https://my.sshxl.nl/)  under “My Contracts”.

        This means that you are obliged to pay rent until the end date of your Short Stay rental agreement.

      For additional questions regarding terminating your contract, please contact SSH or Xior directly. 

      If you rent an accommodation on the private market we advise you to contact your landlord and discuss the possibilities with him/her. Usually your rental contract mentions the regulations regarding terminating the rental contract.

    • At the moment it is too early to tell what is going to happen. Key priority now is to keep our community safe. EUR follows the RIVM guidelines. For important updates please keep an eye on this page.

    • The basic premise of Erasmus University Rotterdam is that all education continues as much as possible, albeit in an adapted form so that it fits within the government measures that currently apply to prevent the spread of the COVID-19 virus. We try to minimize the adverse effects for students, so that there is as little or no study delay as possible. This means that the obligation to pay tuition fee (statutory or institutional) as a student is maintained, as is the direct debit.

    • Students can get into financial difficulties because their income from, for example, a side job is lost, while the costs of, for example, the rent continue. DUO makes every effort to help students and will take their personal situation into account. Dutch and EEA students can use the loan options at DUO and increase their loans. If necessary, with retroactive effect from the beginning of the academic year. In addition, students can apply for tuition credit. You can arrange this yourself via myDUO. If this is still insufficient, students can contact DUO for a customized solution. There is no financial support from the university possible for students with financial difficulties due to the loss of income.

    • If you get into financial problems because you lost your income, please contact DUO. DUO makes every effort to help students. If, due to the circumstances, you are unable to pay your tuition fees on time, please contact one of the student counselors of Erasmus University Rotterdam.

    • Please contact your study advisor or a student counselor.

       

    • We understand that these are difficult and confusing times for everyone. Classes will be offered online until 1 June and for some schools even until the end of the academic year. For exams, the situation per school differs. In some cases exams will be postponed, is some cases exams will be conducted online (online proctoring), in some cases exams will be conducted in a different form than the traditional written form. Please contact your faculty to find out what your school plans to do.

      RSM: studentadviser@rsm.nl
      ESE: studyadviser@ese.eur.nl
      ESHPM: studieadvies@eshpm.eur.nl
      ESHCC: international@eshcc.eur.nl
      ESSB: studentlifeofficer@essb.eur.nl
      ESL: informationdesk.llm@law.eur.nl
      EMC: https://www.eur.nl/en/erasmusmc/news/corona
      EUC: studentcounselling@euc.eur.nl
      ISS: jadoenath@iss.nl 
      for questions about Term 2 coursework and assignments, contact your Term 2 courseleader;
      for general questions about Term 3 coursework, contact your Term 3 courseleader;
      for questions about the situation after 1 June, contact Bianca Jadoenath jadoenath@iss.nl;
      for other questions use M&C Social Media channels Instagram, Facebook

    • Are you enrolled as a student at Erasmus University and due to your financial (home) situation, you cannot have suitable home study facilities (e.g. a good internet connection, laptop or PC) and will you miss lectures, workgroups, assignments and/or exams? Then sign up for support from the Erasmus Trust Fund.

      You can do this by sending an email to studentendecanen@eur.nl and adding as an attachment
      1) a budget, download the Budget Form;
      2) an explanation of the budget, showing that you need financial support;
      3) a motivation letter.

      After assessment, appropriate applications are registered with the Erasmus Trust Fund. Applications will be accepted depending on the available resources.

    • Do you ruminate about Corona? Do you feel sad or worrisome? Or is your foremost challenge to find a (new) work life balance? Erasmus University Rotterdam also wants to support her employees in these special circumstances to stay healthy. Continue to be in touch about your well-being with your manager or supervisor.

      Can you use some extra help? Then we offer you various facilities. These facilities are available for all our employees, regardless of your contract type. Don’t hesitate to contact one of the providers.

      On MyEUR, employees can read more about the ways in which EUR is supporting them and which facilities are available.

    • On 15 March 2020, the National Cyber Security Centre of the Netherlands (NCSC) has published guidelines to work at home safely. Read more about the general guidelines for the protection of your data and privacy or view the information about technology and software, installations and settings.

      The most important guidelines for working at home safely

      What can you do to protect your data, information and privacy?

      • Use a trusted and protected (wifi) network or EduVPN. When in doubt about the safety settings of your network, check them to make sure these are correct.
      • Make sure that you have installed anti-virus software and that this software is fully updated.
      • Update your systems on all the devices that you use (pc, laptop, smartphone, tablet).
      • Update the software on your devices. That way, you can prevent hackers taking advantage of vulnerabilities in your devices and software.
      • Take into account that you can receive phishing mails and fake emails regarding the Corona virus. It is a known fact, that criminals take advantage of the current developments, by sending phishing mails or spreading malware. If you have received a malafide email, please report this at the Servicedesk. Do not answer phishing mail.
      • If you have questions about the technology or security measures regarding privacy and information, ask them at the Servicedesk. You're questions will be forwarded to the information security specialists if needed.
      • Do not click on links in email messages, do not open unknown attachments and do not enter information in email messages that you were not expecting or mails from an unknown sender.
      • Stick to the EUR guidelines regarding the protection of information and the usage of hardware and software.
      • Check if private devices that you might be using also live up to these guidelines.
      • Only use certain services with which the EUR has a contract, with an EUR account. If you use services that EUR does not officially work with, the safety of your information and privacy cannot be guaranteed.
      • Do not install applications of which the source and safety have not been checked. For example, at this moment, a malafide app called 'COVID19 Tracker' is circulating, which installs ransomware on devices with the Android operation system.
    • Through sEURch, the Databases A-Z or Guides by discipline you can easily access online articles, journals and books from your home. Al you need is your ERNA-account to login when requested.

      You can also install the Library Access browser extension which will automatically check if the sources that you are looking for are available via the Library. More information on off campus access.

    • Tools for online education

      On this page on MyEur you will find information on how to organise online education. There are several possibilities, depending on whether you want to organise an interactive seminar, or a non-interactive lecture.

      Advice for online education

      Do you want to get the most out of your online classes and exams? Read the advice on online education from the Community for Learning & Innovation.

    • On MyEUR, the intranet for employees, you will find information on how to arrange online meetings and/or how to collaborate online with coworkers. It tells you what software to use, how to get access to this software, and how to use it.

    • Yes, the work will continue as much as possible. EUR follows the Cabinet's advice to work from home as much as possibles. Do so in consultation with your manager.

      On MyEUR, you can read which software and facilities are available to help you work at home. Also, you will find advice on how to stay healthy and remain your work life balance.

    • All on-campus education, including on-campus exams, will be canceled until June 1st. If the opportunity arises to start physical education at the university sooner, we will do everything we can to get it done.

      The government is requesting us to offer education online instead of on-campus education. EUR is looking into the possibilities and will soon provide more information.

      Also regularly consult the website of your faculty. There may be differences in approach per faculty and even per education program.

    • EUR has decided to cancel all meetings and events for the time being until further notice.

      Following the ban on meetings with more than three attendees, promotion ceremonies will be organised online or postponed. 

      Events planned by the university in June and July will either be cancelled or moved back until later in the year. This does not include educational activities, interim or final examinations, thesis defences or doctoral ceremonies. The Eurekaweek Committee is working on various scenarios for Eurekaweek in August.

    • On MyEUR, the intranet for employees, you can read which measures you should take in different situations. 

    • PhD promotions will take place in an adapted form:

      • Online defence at home without paranymphs
      • All members of the committee will present themselves via video conference.
      • There will be live streaming of all promotions.
      • If a PhD candidate wishes to cancel their promotion, it can be moved to another date in 2020.

      Certain events or academic ceremonies may be postponed or cancelled.  

       

    • The majority of the EUR buildings on Woudestein campus is closed, as of Friday 10 April. The EUC location in Rotterdam will also be closed. 

      Study places and buildings

      All study places and restaurants on the Woudestein campus, the EUC campus, the Hoboken campus and the ISS campus are closed. In addition, the Sports building on the Woudestein campus is closed. 

      Open for employees only

      From 14 April onwards, V, Polak and Theil Building as well as ISS are open on workdays from 8 a.m. til 6 p.m. The buildings are only open for EUR staff members, who wish to record online lectures or work there (if strictly necessary).

      Study Store

      The Study Store is currently closed. But the situation may differ from day to day. For information please send a mail to algemeen.eur@studystore.nl.

      Spar Supermarket

      Spar University is currently closed, until further notice.

      Post office

      The post office on campus is open on workdays, from 12.00 until 16.00 hours. Do you want to pick up something? Email the department 24 hours in advance, so they can prepare the pick-up for you. Bring your employee card for verification.

      Printing on campus

      We advise students to stay at home and not visit campus unless you are housed in on of the residential buildings on campus. For those students who are living on campus: printing on campus is only possible with your student card, in the buildings that are still open.

    • In the event of illness, whether or not due to the coronavirus, the normal reporting procedures continue to apply. Please report to your immediate superior.

      Sick and better reporting by telephone is preferred. Also report sick or better if you are working from home. Only in this way do we know how everyone is doing.

    • There are various arrangements for leave, for example short-term care leave. On MyEUR, the intranet for employees, you will find the instructions that are used in the context of the Corona pandemic.

    • It is strongly advised to urge employees to return to the Netherlands (or the home country if it is not the Netherlands).Please note that it is uncertain what travel options will be offered in the near future.

      We ask employees abroad to regularly monitor the EUR inbox with news about the coronavirus, as well as daily updates on the EUR web page on the coronavirus: www.eur.nl/corona

      To gain insight into the number of employees who are abroad and where, we have asked managers to make an inventory of where employees are located and how they can be reached. If a scenario occurs in which it is necessary to contact these employees, it is good to have this overview, including the way in which the employee can be reached. What can you do? Tell your supervisor where you are and how you can best be reached.

      Questions? Ask the HR Corona Helpdesk: hr.international@eur.nl. The overview of questions is used to supplement the general online information.

    • On 15 March 2020, the National Cyber Security Centre of the Netherlands (NCSC) has published guidelines to work at home safely. Read more about the general guidelines for the protection of your data and privacy or view the information about technology and software, installations and settings.

      The most important guidelines for working at home safely

      What can you do to protect your data, information and privacy?

      • Use a trusted and protected (wifi) network or EduVPN. When in doubt about the safety settings of your network, check them to make sure these are correct.
      • Make sure that you have installed anti-virus software and that this software is fully updated.
      • Update your systems on all the devices that you use (pc, laptop, smartphone, tablet).
      • Update the software on your devices. That way, you can prevent hackers taking advantage of vulnerabilities in your devices and software.
      • Take into account that you can receive phishing mails and fake emails regarding the Corona virus. It is a known fact, that criminals take advantage of the current developments, by sending phishing mails or spreading malware. If you have received a malafide email, please report this at the Servicedesk. Do not answer phishing mail.
      • If you have questions about the technology or security measures regarding privacy and information, ask them at the Servicedesk. You're questions will be forwarded to the information security specialists if needed.
      • Do not click on links in email messages, do not open unknown attachments and do not enter information in email messages that you were not expecting or mails from an unknown sender.
      • Stick to the EUR guidelines regarding the protection of information and the usage of hardware and software.
      • Check if private devices that you might be using also live up to these guidelines.
      • Only use certain services with which the EUR has a contract, with an EUR account. If you use services that EUR does not officially work with, the safety of your information and privacy cannot be guaranteed.
      • Do not install applications of which the source and safety have not been checked. For example, at this moment, a malafide app called 'COVID19 Tracker' is circulating, which installs ransomware on devices with the Android operation system.
    • Through sEURch, the Databases A-Z or Guides by discipline you can easily access online articles, journals and books from your home. Al you need is your ERNA-account to login when requested.

      You can also install the Library Access browser extension which will automatically check if the sources that you are looking for are available via the Library. More information on off campus access.

    • On this page in MyEUR, you will find more information on the technical side of attending online education. It tells you what software to use, and how you can access this software.

    • On this page on MyEUR, you will find more information on how to collaborate online with other students, e.g. in project groups. It tells you what software to use, how you can access this software, and how it works.

    • Tools for online education

      On this page on MyEur you will find information on how to organise online education. There are several possibilities, depending on whether you want to organise an interactive seminar, or a non-interactive lecture.

      Advice for online education

      Do you want to get the most out of your online classes and exams? Read the advice on online education from the Community for Learning & Innovation.

    • On MyEUR, the intranet for employees, you will find information on how to arrange online meetings and/or how to collaborate online with coworkers. It tells you what software to use, how to get access to this software, and how to use it.

    • If an employee reports sick, please report the illness as usual via the e-mail address: hr.illness.report@eur.nl.
      For employees already registered sick, this sick leave notification will continue to apply. As soon as the employee has recovered, the regular recovery report procedure applies.

      If the employee has received a notification for a visit at the company doctor, this appointment will take place by telephone. The HR Absenteism team will contact the employees to whom this applies to inform them.

    • If you have international employees in your team who work in the Netherlands, you will be asked to maintain contact with them. Be in close contact with those who are now far from their homeland. Remember that they might feel vulnerable during this period. Where appropriate, point out opportunities for support, both offered by the EUR and external.

      Also ask if they have already been registered with a GP. If not, HR can help through  hr.international@eur.nl.

    • In consultation with the VSNU, we will register additional costs due to corona. When you as a department or employee have to incur additional costs, of course after approval with your supervisor and in accordance with the applicable guidelines, the invoice must indicate that these costs are incurred due to corona. Include the term ‘corona’ in the description. 

      For questions about this, contact the controller in your department. Further instructions from Finance/CPC may follow at a later date.

    • HR has mapped which new employees will start as of 1 April (and later).  In order to properly accommodate and welcome these employees, the HR department is developing an alternative EUR-wide introduction programme. We'll come back to that soon.

      Welcoming to the faculty/service and in the team will of course also have to take shape. Is there a possibility that the new employee gives an introduction via video, organise a welcome coffee online together etc.  Together with the team, think of creative opportunities to make a good connection with the new employee and to include him/her in the team and the organisation. Also appoint a buddy, whom the new employee can at least consult for questions. Together with IT, make sure that the tools are ready for the employee. If a laptop is needed, make sure that the new employee can pick it up/have it delivered and that it is installed properly.

       

    • If an employee is ill, the employee is supposed to stay at home. If the employee also gets a fever, his/her entire household should stay at home.

      If a member of the household is ill combined with fever, the employee should also stay at home. There is one exception: namely for employees in crucial positions and business-critical processes. However, if this employee is ill himself, he/she should of course stay at home.

    • On Monday, March 16, 2015, the OCW has confirmed that everyone needed for the continuity of education can be included in the crucial professions.  This means that they are therefore also eligible for emergency care for children.

      The principle is that parents who work in a crucial profession can continue to work. If one parent in a family carries out a crucial profession, the request is that the other parent takes care of the children if they can. If that is not possible, the school can be called upon. It is not a hard demand that both parents work in a crucial profession. There needs to be childcare so that people with crucial professions are able to work.

      This definition applies in practice for , but not exhaustively, to:

      • Teachers.
      • ICT staff needed to keep the ICT infrastructure and programmes operational to support distance learning.

      It has been indicated that people who perform in an indispensable facility or support role (e.g. cleaning, security, maintenance essential equipment, communication) can also take their children to the emergency childcare and that it is up to parents and employers to make suitable and critical choices because the childcare facilities must be limited.
       
      It doesn't matter if working in a crucial function happens at home or in the office. It is important whether childcare is needed in order to carry out the work properly.  It is up to you as a manager to determine where the work can be performed. The principle remains to work as much as possible from home to limit further spread of the virus.

      How does my employee arrange care when he/she works in a crucial position?

      • The relevant employee or partner initially consults with the school and/or childcare.
      • It is expected that this will usually be approved as the parents and school management are well acquainted with each other.
      • If there is a problem regarding childcare, the manager will request an employer's statement 'Crucial Professions' to his/her own HR support team via email. In an extreme case, the HR department can mediate.
         
    • We have informed you about this in the previous newsletter (13 March).

      On Monday 16 March, Ministry of Education, Culture and Science confirmed that everyone who is needed for the continuity of education belongs to the category of crucial professional groups. Therefore, this means that they are also eligible for emergency childcare.

      This definition covers at least the teachers and IT staff required to maintain the ICT infrastructure and distance learning support programmes.

      In the next update for managers, we will provide you with additional information on crucial positions.

      This situation requires considerable adjustment from everyone. You can facilitate your employees in the following ways:

      • Work at home as much as possible.
      • Spread the working hours over the day/week.
      • Try to work when this is possible.
      • Alternate domestic responsibilities, if possible, with your partner and/or a babysitter
      • If any issues are unclear, offer possibilities for clarification via video calls/conference calls/ teleconferencing.
      • Explore the possibility of providing a laptop/mobile for use at home.
      • Emphasise, if desired, that it is clear for EUR that employees with younger children will probably need to provide more care at home than employees with older children.
      • Communicate that, despite this situation and possibly lower than maximum employability, EUR will provide full salary payments until 6 April 2020 at the very least. We believe that everyone should make every effort to find the best possible modus to combine their work and care tasks.
      • Contrary to previous reports, for the time being, it is no longer necessary to register hours not worked as a result of this situation as leave (calamity/care leave).

      Take the initiative to keep the open and positive dialogue with your employees. If necessary or possible, note down specific arrangements by email.

    • EUR has decided to cancel all meetings and events for the time being until further notice.

      HR is currently cancelling all training courses provided by TOP, at least until 6 April. However, TOP offers online training via their website

      Following the ban on meetings with more than three attendees, promotion ceremonies will be organized online or postponed. 

      The overview of events will be continuously updated on our website.

    • Working from home is the starting point of EUR for all employees (including employees who do not experience any medical complaints).

      From 14 April onwards: V-building, Theil, Polak and ISS will be accessible from Monday to Friday, from 08.00-18.00. These buildings can be used to facilitate (the recording of) online lectures, as well as to provide flexible workplaces for staff who need to be on campus. All staff are expected to work from home, unless being present on campus is absolutely necessary. Security personnel will ensure that only EUR staff have access to the buildings.

      Only go to the office if there is no alternative or if your employee is working in a crucial position and it is imperative that the work takes place in the office. As an example, employees are not supposed to work in the office because they like it better than working from home, or because they prefer to work with two screens or prefer the office desk 

      If you do have to work in the EUR office, keep at least 1.5 metres distance at all times, observe the hygiene measures and do not gather in groups.

      Employees who need to work on campus (critical business processes and/or functions) can do this in consultation with their manager. The buildings remain open at this moment. If your employee is a BHV or first aid worker, they will be called to work, provided they have no complaints.

      Processes (and functions) that are considered to be at the core of EUR's business operations are defined as critical business processes.
      If you have questions or doubts about whether your work processes or functions are critical, please contact your manager. Within the CTO (Calamiteiten Team Operational), coordination on this point is taking place for the entire organisation.

    • We call on everyone to consult and decide with their respective managers which of their regular activities can be carried out (using digital facilities if necessary) and which activities cannot be performed in the short term.  Nevertheless, the time that is left free from these unperformable tasks can be used to work on backlogged tasks instead, or on tasks that could not be performed due to busy times.

      In the current situation, it is naturally more difficult for people to perform their regular working activities. This means that our employees are not always able to complete their full working hours per working day.

      This is understandable and as such are lenient with that. Consequently, we call on everyone to make reasonable arrangements with each other.

    • It is strongly advised to urge employees to return to the Netherlands (or the home country if it is not the Netherlands). Please note that it is uncertain what travel options will be offered in the near future.

      Keep in regular contact with your employee and keep a close call on them. Discuss what his/her wishes are for return and whether there are possible obstacles to return.

      Business travel
      If your employee is abroad because of his/her work (business trip) and returns to the Netherlands, the EUR will repay the extra costs, within reasonable limits. Agreement in advance of the manager is necessary. Make sure you make clear agreements about how you stay in touch with each other so that employees can be supported.

      If your employee is faced with an entry ban to the Netherlands and/or with quarantine regulations, the (additional) costs will be borne by the EUR within reasonable limits. Agreement in advance of the manager is necessary. Cost due to longer duration of the mission shall be borne by the employer. The employee does not have to take any extra leave. Together, explore the possibilities to work remotely from quarantine. Make sure that someone from the EUR is in regular contact with this employee.  

      Ask your employee to keep all invoices/receipts/receipts related to extra costs. The EUR may be able to claim the costs with regards to the business travel insurance. 

      Holiday
      If an employee is on holiday and a travel ban and/or quarantaine makes him/her to stay longer than the planned holiday, the costs are the responsibility of the employee. Investigate whether it is possible for the employee to work remotely. If this is not possible, the following guidelines apply around days of leave:

      • This will be registered as leave days of the employee.
      • Unless the employee can prove that he has made enough efforts to travel back quickly. (think of embassy registration and for the initiative by the Ministry of Foreign Affairs, see annex attached in the Newsletter of 27 March).
    • It has been decided to allow only necessary travel. In all cases, this must be coordinated with the director or dean of your organisational unit. Travelling to an area designated as with an orange or red colour code by the Ministry of Foreign Affairs requires permission from the Executive Board.

      If you have any doubts as to whether a business trip qualifies as essential, please contact your director or dean.

    • Given all the current developments surrounding the coronavirus, it is quite conceivable that some of your employees will face difficulties or experience struggles with the situation. The EUR (Healthy & Safe Working Team) has been working on organising remote mental support. More information is available on MyEUR (inlog).

      Such support will also be offered to students.

    • If you have a question that you did not find in the most frequently asked questions above, you can send your question by email to the Corona HR Help deck (email address: hr.international@eur.nl).

      This mailbox is read frequently. If you also need to be called back please indicate this in the message including your phone number.

    • Many countries are currently taking drastic measures to prevent the further spread of the coronavirus. The measures taken by countries to prevent the spread of the coronavirus are different and may raise questions. Keep a close eye on the travel advice from the Ministry of Foreign Affairs via: www.nederlandwereldwijd.nl.

    • In some parts of the world, governments are taking measures to control an outbreak of the disease. The number of areas is rising every day. Erasmus University Rotterdam is actively monitoring where these are located. Although travel policy for both students and staff remains unchanged, more attention is paid to the risks involved. We advise anyone wishing to travel abroad, to check the travel advice issued by the Ministry of Foreign Affairs on: www.nederlandwereldwijd.nl.

      For the travel policy, see the answer to the question 'How are business trips dealt with?' as described under the category- executives.

      Please note: EUR travel insurance does not cover damage caused by a corona infection, incurred in an area that was subject to red or orange travel advice at the time of departure. Up to 14 days after returning from a (private) trip from a risk area, in the event of complaints (also mild) you are expected to work from home for two weeks / not to come to the work location.

    • We understand that these are difficult and confusing times for everyone. Classes will be offered online until 1 June and for some schools even until the end of the academic year. For exams, the situation per school differs. In some cases exams will be postponed, is some cases exams will be conducted online (online proctoring), in some cases exams will be conducted in a different form than the traditional written form. Please contact your faculty to find out what your school plans to do.

      RSM: studentadviser@rsm.nl
      ESE: studyadviser@ese.eur.nl
      ESHPM: studieadvies@eshpm.eur.nl
      ESHCC: international@eshcc.eur.nl
      ESSB: studentlifeofficer@essb.eur.nl
      ESL: informationdesk.llm@law.eur.nl
      EMC: https://www.eur.nl/en/erasmusmc/news/corona
      EUC: studentcounselling@euc.eur.nl
      ISS: jadoenath@iss.nl 
      for questions about Term 2 coursework and assignments, contact your Term 2 courseleader;
      for general questions about Term 3 coursework, contact your Term 3 courseleader;
      for questions about the situation after 1 June, contact Bianca Jadoenath jadoenath@iss.nl;
      for other questions use M&C Social Media channels Instagram, Facebook

    • If so, call your GP on the phone if you have a fever and respiratory problems (coughing or respiratory problems). However, if you have these symptoms, you may also have flu. Visit the RIVM page for detailed advice. Read more on how to find a general practitioner in Rotterdam.

    • No. People returning from abroad are under no obligation to notify the authorities or be tested, unless they have the symptoms listed above.

    • Because of the COVID-19 pandemic and the extreme measures that are or will be taken and universities that are closing down or moving to online education worldwide the Executive Board of the Erasmus University Rotterdam asks all EUR students to return home as soon as possible.

      This can either mean return home to the Netherlands, or return to your family in your home country. Please let us know if you need any assistance (financial or otherwise) in arranging this.

      Those students who choose to remain where they are need to fill out and sign a liability form. Please send send a message to internationaloffice@eur.nl if you wish to receive this form. And be advised that we might not be able to help you if the situation worsens.

    • Because of the COVID-19 pandemic and the extreme measures that are or will be taken and universities that are closing down or moving to online education worldwide the Executive Board of the Erasmus University Rotterdam asks all EUR students to return home as soon as possible.

      This can either mean return home to the Netherlands, or return to your family in your home country. Please let us know if you need any assistance (financial or otherwise) in arranging this.

      Those students who choose to remain where they are need to fill out and sign a liability form. Please send send a message to internationaloffice@eur.nl if you wish to receive this form. And be advised that we might not be able to help you if the situation worsens.

    • It is strongly advised to urge employees to return to the Netherlands (or the home country if it is not the Netherlands).Please note that it is uncertain what travel options will be offered in the near future.

      We ask employees abroad to regularly monitor the EUR inbox with news about the coronavirus, as well as daily updates on the EUR web page on the coronavirus: www.eur.nl/corona

      To gain insight into the number of employees who are abroad and where, we have asked managers to make an inventory of where employees are located and how they can be reached. If a scenario occurs in which it is necessary to contact these employees, it is good to have this overview, including the way in which the employee can be reached. What can you do? Tell your supervisor where you are and how you can best be reached.

      Questions? Ask the HR Corona Helpdesk: hr.international@eur.nl. The overview of questions is used to supplement the general online information.

    • When receiving students or guests from abroad, we also adhere to any restrictions imposed by the RIVM or the Dutch Ministry of Foreign Affairs on entering The Netherlandse from certain areas. Additionally, a prohibition may be in place for people travelling from high-risk areas.

      For information about how the EUR deals with the corona virus, you can refer to: www.eur.nl/corona

    • It is currently unclear when these will be rescheduled. Please keep an eye on the website. If you have already registered for a colloquium doctum exam, you will receive more information by email.

    • Please contact your programme’s admissions office:

    • Please contact your programme’s admissions office:

    • Please contact the admissions office of your faculty: https://www.eur.nl/en/education/master-programmes

    • Please contact the admissions office of your faculty:

    • For specific questions regarding immigration issues please contact immigration@eur.nl.

      You can also check this page from the IND with frequently asked questions. 

Erasmus TV

The situation regarding the coronavirus changes from day to day. What does this entail for your studies, or for your work at Erasmus University Rotterdam? In Erasmus TV, guests such as Rector Magnificus Rutger Engels and Hans Smits, president of the Executive Board (a.i.) respond to the developments and answer questions of students and staff members.

Watch Erasmus TV live on Thursday, 9:00 a.m.

Contact information

  • Information about the coronavirus for students

    Students can contact the Service Desk for advice via: T : (010) 408 88 80 or contact form.

  • Information for students about wellbeing

    Please find the platform Are you OK out there? on MyEUR (login).

  • Information about the coronavirus for employees

    Staff and supervisors can contact HR Corona Helpdesk for advice by sending an email to hr.international@eur.nl.
    On MyEUR, employees can read more about online education, online meeting tools and working at home safely and healthy.

  • In case of an emergency

    In case of a calamity, call +31 10 408 11 00.
    In case of an international emergency, employees and students can call 0031 6 408 478 82.

  • Up-to-date information of the RIVM

    Learn more about the most recent developments on the novel coronavirus at the website of RIVM. RIVM monitors the situation in the Netherlands and advises the public at https://www.rivm.nl/coronavirus.

  • Relevant phone numbers for more information about the coronavirus

    Public information number for questions about the Coronavirus: (0800) 13 51.
    RIVM: +31 (030) 274 91 11.
    GGD Rotterdam-Rijnmond: +31 (010) 443 80 31.

    Or fill in the contact form of GGD Rotterdam-Rijnmond