Updates and frequently asked questions
Information for (prospective) students and employees

Coronavirus (SARS-CoV-2)

Last review: 26 May 2020, 09.00

Erasmus University Rotterdam stays on top of the developments and all measures regarding the coronavirus, that have been communicated by the National Institute for Public Health and the Environment (RIVM). Our Occupational Health and Safety Service is also in close contact with the regional GGD.  Learn more about the consequences of these measures for students and employees of our university.

Latest updates

  • From 2 June, some of the facilities on Woudestein will open again. Read the FAQ 'Is the campus still open? Can I use the facilities?' for more info about opening times.

  • Erasmus University Rotterdam guarantees that all prospective students and re-enrolling students will be offered a full educational program as of 1 September 2020; on campus if possible, online or blended if necessary. We will also offer all exams, where necessary in an alternative form. Read more

  • On 21 April, the government decided that all measures taken in the Netherlands to control the coronavirus are extended until 20 May inclusive. Stay home as much as possible. You should only leave the house to go to work if you cannot work at home, to buy groceries or to take care of others. You can go out to get some fresh air, but do not do so in groups. Always keep a good distance from other people (at least 1.5 metres) and avoid all social activities and groups of people. This also applies to the streets, the supermarket and the park. Wash your hands with soap and water several times a day. Read more about the measures here: Government.nl/topics/coronavirus-covid-19
  • The government also announced on 21 April, that all events and meetings are prohibited until 1 September. Until 1 September, events cannot be organised on campus. Educational activities, thesis defence and PhD ceremonies are not included in this measure.
  • All on-campus education, including on-campus exams, are canceled until 1 June. If the opportunity arises to start on-campus education at the university sooner, we will do everything we can to get it done.
  • The majority of the EUR buildings on Woudestein campus is closed, except for V, Theil and Polak Building. The EUC location in Rotterdam is also closed. The ISS location in The Hague will remain open.
  • V, Theil and Polak Building and ISS are open on workdays, from 8 a.m. til 6 p.m. Here, online education can be recorded and EUR employees can work (only if strictly necessary).

Frequently asked questions (FAQ)

    • As a result of the corona measures, some students may be faced with a slight delay in the final phase of their bachelor’s programme. Due to the so-called 'hard cut' between bachelor and master, in principle students can only start their master when they have completed their bachelor's degree. In these special circumstances, the EUR wants to provide solutions for and minimize the study delay of students in the transition from bachelor to (pre-)master.

      EUR master’s programmes will be temporarily enabled to be more lenient towards the ‘hard cut’ rule for students who cannot graduate on the originally planned date due to the corona measures. These students may be allowed to start their EUR master’s programme while concurrently working towards obtaining their final credits in the context of their bachelor’s degree, provided that:

      • they meet the programme-specific conditions for enrolment, and
      • the combination of both study paths is considered feasible, and
      • it can be expected that the bachelor’s degree will be obtained within the given time frame.

      The same applies to students applying to a EUR pre-master’s programme. Please note that all other admission requirements will continue to apply as usual!

      If you are going to study at another university, check the website of that university for more information.

    • For premaster students faced with a slight delay in the final phase of their premaster’s programme due to the corona measures, the EUR wants to provide similar solutions to facilitate a smooth transition to the master’s programme as for students transitioning from bachelor (See the question above: I am a bachelor student...?) to (pre-)master . In short, these students may be allowed to start their EUR master’s programme on the condition that they meet the programme-specific requirements. For specific details that apply to your programme and your specific situation, visit the master’s programme’s website for further information.

      You can find the programme of your choice at www.eur.nl/en/education/master/overview.

    • Because no two programmes are alike, a 'one size fits all' solution is not possible and the conditions for enrolment without a completed bachelor’s degree (or premaster’s programme) may differ per programme. Also, your eligibility for admission on these grounds may depend on factors such as whether you are currently enrolled in Dutch higher education already or at an institution abroad, and other aspects affecting the feasibility of successfully combining a EUR (pre-)master programme with your final bachelor (or premaster) subjects. Specific details that apply to your programme and your specific situation will be communicated through your master’s programme’s website.

      You can find the programme of your choice at www.eur.nl/en/education/master/overview.

    • If it turns out that you are not eligible for admission on these grounds, note that some programmes offer additional ways to facilitate a smooth transition between bachelor and (pre-)master for students faced with a slight delay, such as an extra intake moment. Read the information on the master’s programme’s website and reach out to the programme’s contact person to discuss your options.

      You can find the programme of your choice at www.eur.nl/en/education/master/overview.

    • If you consider starting your EUR (pre-)master’s programme while simultaneously finishing your bachelor’s programme, please keep in mind that your study programme should be feasible in terms of study load and that it also needs to be practically possible to combine both study paths. Understandably, this may be easier if you are currently enrolled in a EUR bachelor’s programme than if you need to finish a bachelor’s programme at a university abroad. The admission committee will take this into account when considering your application, and if you are admitted, we will do our best to support you in your study endeavors, but you also bear a personal responsibility.

      Please note that the consequences of failing to obtain the bachelor’s degree before the new deadline set by your programme are serious: you will be excluded from further participation in the (pre-)master's programme until the bachelor’s degree has been obtained. Therefore, a decision to start a (pre-)master’s programme in September without a completed bachelor’s degree requires careful consideration. Study advisors can advise in making the right choice.

    • Erasmus University Rotterdam (EUR) wants to assist its students who are in such a home situation, as a result of the coronacrisis, that studying at home is no longer possible, by offering them the opportunity to use a study place on Woudestein campus.

      As a student of EUR, you can use the study areas opened for this purpose in the Tinbergen Building.

      • Reserve a study place in advance. Is there no possibility to make an appointment? This means all study places are booked. Please try again later.
      • Bring your ID, so you can show it in case you are asked to identify yourself by security.
      • Respect the RIVM measures regarding the corona virus (keep at least 1.5 meters away and stay at home with corona-like symptoms).
      • If you cannot or do not want to use the reserverd study place, we request you to cancel the reservation. In this way we can offer as many students as possible a place to study.

      From 2 June, there will also be some study spaces available at the University Library. The restrictions regarding the coronavirus, such as the distance of 1,5 metres, will be maintained here.

    • Students who are prevented from meeting the requirements of the Binding Study Advice (BSA) for their study programme due to the coronavirus will be given an extension. They will have the opportunity to achieve the BSA standard requirements in the academic year 2020-2021. These changes were announced by the Minister of Education on 19 March, following discussions with the VSNU, the organisation of universities in the Netherlands. 

      Erasmus University Rotterdam is doing everything in its power to ensure that education and examinations continue in the coming period. We will offer additional facilities to limit the impact of the COVID-19 measures on study progress. 

      The Executive Board has discussed the BSA with the Vice-Deans Education and the staff and student participation bodies and has decided the following:
       

      1. Students who meet the BSA standard for their programme within the 2019-2020 academic year will, of course, receive a positive binding study advice this academic year.
         
      2. Students who started their studies in the academic year 2019-2020 (without a personal circumstances status) and with regard to whom, based on their study progress and in accordance with the Teaching and Examination Regulations of their programme, it could already be concluded before the coronavirus outbreak in the Netherlands that they would not meet the BSA standard at the end of the academic year 2019-2020, will receive a negative binding study advice as planned.
         
      3. Students who are prevented from meeting the BSA standard for their programme at the end of the academic year 2019-2020 due to the corona crisis will be given an extension (i.e. the binding study advice will be postponed).   
         
      4. Students with a postponed advice will still receive a positive binding study advice if they have met the BSA requirements of the first academic year at the end of the academic year 2020-2021.  In addition, students are expected to draw up a study plan in consultation with the study advisor to ensure sufficient study progress will be made in the second year. Furthermore, the regular study guidance rules will apply.
         
      5. For current second-year students (who started their studies in the academic year 2018-2019) who already received a postponed BSA advice last year, customisation can be offered for assessment by the BSA-Committee/Examination Board of the faculty. Please contact your study advisor about this.

      In accordance with the regulations of our university, an exception may be made, given the exceptional circumstances. And the situation with the coronavirus is indeed an exceptional circumstance. We hope that this decision will provide enough clarity and take away our students' concern. We also hope that, despite the corona crisis, everyone will be able to continue their studies as well as possible.

    • Students from outside the European Economic Area who, different than expected at the beginning of 2019-2020, will not be able to complete their studies before 31 August 2020 due to the consequences of the corona crisis, may complete their studies in academic year 2020-2021 for the statutory tuition rate (2,143 euros). Contact your study advisor to discuss the period within which you can complete your studies next year.

    • Students who pay institutional tuition fee because they already have a degree and who, different than expected at the beginning of 2019-2020, will not be able to complete their studies before 31 August 2020 due to the consequences of the corona crisis, may complete their studies in academic year 2020-2021 for the statutory tuition rate (2,143 euros). Contact your study advisor to discuss the period within which you can complete your studies next year.

      • The application deadline for regular international bachelors programmes for both EU/EEA and non-EU/EEA prospects is May 1st. The exception is Liberal Arts & Sciences programme – April 15th;
      • Prospective students who have applied for a numerus fixus study programme before January 15th have received the results of the selection on April 15th;
      • For information about Double Degree in Arts and Sciences and Nanobiology (joint degree international bachelor programmes), please see their websites;
      • The application deadline for all regular Dutch bachelors programmes with the original deadline on May 1st is now postponed to June 1st;
      • View all information about the applicable registration deadlines, both bachelor and master, on the webpage of the relevant study programme. Some of them offer further flexibility with deadlines to submit the final documents.
    • The re-enrollment period will open in the first week of June and lasts until August 31. You will receive a message from EUR via email, via the ESSC SIN channel and via social media from the Erasmus Student Service Center. For more information about re-enrollment, please visit the website.

    • Your faculty will contact you about this. You do not have to register again and you will receive a message from your study programme in which way the examination will be offered: remotely, at a later time or that there will be another way of examination (for example a take home exam or an essay).

    • We are now working very hard to have as many exams as possible take place remotely or in different ways. Otherwise, they will be rescheduled later (in accordance with government guidelines with regard to coronavirus measures). You will receive a message about this from your study programme.

    • Yes. The starting point remains that a resit is possible for every course. For all first examination moments, whether they have been moved or not, a resit is also planned after the first examination opportunity. This may mean that the previously planned retake time is moved.

    • The colloquium doctum (CD) will take place on 9, 10 and 11 June. The resits will take place on 27, 28 and 29 July.

    • EUR has created an online platform Are you OK out there? where you can find all initiatives on student wellbeing. For example, tools to improve online learning skills, reliable modules and services on mental wellbeing, physical exercises, activities for social wellbeing and a helpline for those looking for a listening ear.

      Students can find Are you OK out there? on MyEUR (login)

    • The majority of the EUR buildings on Woudestein campus is closed, as of Friday 10 April. The EUC location in Rotterdam will also be closed.

      Study places and buildings

      All study places and restaurants on the Woudestein campus, the EUC campus, the Hoboken campus and the ISS campus are closed.

      Students who are in such a home situation, as a result of the coronacrisis, that studying at home is no longer possible, get the opportunity to use a study place on Woudestein campus. See the FAQ: Where can I study if that is no longer possible in my home situation?

      Open for employees only

      From 14 April onwards, V, Polak and Theil Building as well as ISS are open on workdays from 8 a.m. til 6 p.m. The buildings are only open for EUR staff members, who wish to record online lectures or work there (if strictly necessary).

      The buildings that have been closed to the public can only be accessed in exceptional cases for employees – and only after applying for permission beforehand. To this end, use this online form (only available in Dutch). Please, use Remote Desktop/MyApps) or contact the RE&F Service Desk on tel. 010-40 88880. This makes it easier for us to keep our staff and property safe.

      Study Store

      Until mid August, the Study Store is open from 10 a.m. til 4 p.m. View current opening times on the website. If you have questions, call +31 88 203 03 23 or send an email to algemeen.eur@studystore.nl.

      Sports building

      The Sports building on Woudestein campus is closed. There are some outdoor activities. From 2 June, the terrace will be open and you can get take-away meals at Erasmus Sports. The tennis court is also opened.

      Restaurants and eating facilities

      From 2 June, some of the restaurants will reopen, such as TostiWorld.

      From 2 June, Erasmus Pavillion will be open from Monday til Friday, between 9 a.m. and 8 p.m. 

      From 2 June, Café In de Smitse will be open from Tuesday until Saturday, between 1 and 9 p.m. 

      Spar Supermarket

      Spar University is currently closed, until further notice.

      Post office

      The post office on campus is open on workdays, from 12.00 until 16.00 hours. Do you want to pick up something? Email the department 24 hours in advance, so they can prepare the pick-up for you. Bring your employee card for verification.

      Printing on campus

      We advise students to stay at home and not visit campus unless you are housed in on of the residential buildings on campus. For those students who are living on campus: printing on campus is only possible with your student card, in the buildings that are still open.

    • As from 11 May you will be able to borrow and return library books again. The Library will be open on work days from 12.00 to 14.00 hours for return and pick up of your books.

      From 2 June onwards, there will also be a limited amount of study places available at the Library. The distance of 1,5 metres will be maintained, as well as the other guidelines regarding the coronavirus.

      Online services are up and running. You can not collect or return books. Through sEURch, the Databases A-Z or Guides by discipline you can easily access online articles, journals and books from your home. All you need is your ERNA-account to login when requested.

      You can also install the Library Access browser extension which will automatically check if the sources that you are looking for are available via the Library. More information on off campus access.

    • We understand that some of you prefer to be with your family and friends back home during the pandemic.

      If you have difficulties going back to your home country we strongly advise you to visit your embassy as soon as possible. They can help you. 

      The EUR is working hard on solutions for all students to finish the academic year within reasonable time. Right now we cannot guarantee that all exams can be taken from home, or online. We need to discuss this matter with the exam committees of the respective faculties.

      What we do guarantee is that we do our utmost best to prevent study delay for all EUR students as much as possible.

      The precise details that apply to your specific situation will be communicated to you in due course by your faculty.  

    • On this page in MyEUR, you will find more information on the technical side of attending online education. It tells you what software to use, and how you can access this software.

    • On this page on MyEUR, you will find more information on how to collaborate online with other students, e.g. in project groups. It tells you what software to use, how you can access this software, and how it works.

    • Are you enrolled as a student at Erasmus University Rotterdam and are you unable, due to your financial (home) situation, to have suitable home study facilities (e.g. a good internet connection, laptop / PC) and will you miss lectures, seminars, assignments and/or exams?

      Then sign up for support from Erasmus University Rotterdam. You can do this by sending an email to studentendecanen@eur.nl and adding it as an attachment :

      1. budget, use the download below;
      2. explanation of the budget, showing that you need financial support;
      3. motivation letter.

      Applications are processed in order of receipt; no objection and/or appeal is possible against any rejection.

    • Through sEURch, the Databases A-Z or Guides by discipline you can easily access online articles, journals and books from your home. Al you need is your ERNA-account to login when requested.

      You can also install the Library Access browser extension which will automatically check if the sources that you are looking for are available via the Library. More information on off campus access.

    • Decisions are made by the Dutch government. The Dutch government is advised by the National Institute for Public Health and the Environment (in Dutch: RIVM).

      Within Erasmus University Rotterdam a Central Crisis Team communicates and coordinates necessary measures and decisions regarding the outbreak of the coronavirus.

    • It is still uncertain how this will affect your study results and study programme. The Central Cisiss Team is currently making an inventory of possible effects and consequences. When more information is available we will communicate about this.   

    • All on-campus education, including on-campus exams, will be canceled until June 1st. If the opportunity arises to start physical education at the university sooner, we will do everything we can to get it done.

      The government is requesting us to offer education online instead of on-campus education. EUR is looking into the possibilities and will soon provide more information.

      Also regularly consult the website of your faculty. There may be differences in approach per faculty and even per education program.

    • This will be decided by exam. For questions about damage, you can contact your teacher / supervisor.

      Also regularly consult the website of your faculty. There may be differences in approach per faculty and even per education program.

    • The government announced on 21 April, that all events and meetings are prohibited until 1 September. Until 1 September, events cannot be organised on campus. Educational activities, thesis defence and PhD ceremonies are not included in this measure.

      Following the ban on meetings with more than three attendees, promotion ceremonies will be organised online or postponed.

      The Eurekaweek Board is working on various scenarios for the Eurekaweek, which normally would take place from the 17th until the 20th of August.

    • PhD promotions will take place in an adapted form:

      • Online defence at home without paranymphs
      • All members of the committee will present themselves via video conference.
      • There will be live streaming of all promotions.
      • If a PhD candidate wishes to cancel their promotion, it can be moved to another date in 2020.

      Certain events or academic ceremonies may be postponed or cancelled.  

       

    • If the meeting can occur through means of online communication, the meetings with thesis supervisors will go on. Only on-campus meetings with thesis supervisors are cancelled. 

      Also regularly consult the website of your faculty. There may be differences in approach per faculty and even per education program.

    • Please make arrangements with the supervisor/lecturer. 

    • For Medicine students, the guidelines of the location where they are currently studying or working prevail over the EUR guidelines. View the Erasmus MC guidelines.

    • Because of the COVID-19 pandemic and the extreme measures that are or will be taken and universities that are closing down or moving to online education worldwide the Executive Board of the Erasmus University Rotterdam asks all EUR students to return home as soon as possible.

      This can either mean return home to the Netherlands, or return to your family in your home country. Please let us know if you need any assistance (financial or otherwise) in arranging this.

      Those students who choose to remain where they are need to fill out and sign a liability form. Please send send a message to internationaloffice@eur.nl if you wish to receive this form. And be advised that we might not be able to help you if the situation worsens.

    • Many countries are currently taking drastic measures to prevent the further spread of the coronavirus. The measures taken by countries to prevent the spread of the coronavirus are different and may raise questions. Keep a close eye on the travel advice from the Ministry of Foreign Affairs via: www.nederlandwereldwijd.nl.

    • In this case, please contact your GP. You can also contact the GGD by calling a special corona hotline: 0031 10 443 80 31.

    • If you rent an accommodation through EUR Reserved Housing (for example: SSH or Xior) we understand you have questions about the possibility of terminating your rental contract. Different regulations apply: 
       

      • I am an exchange student renting at SSH: you can terminate your contract early with a three day notice. Please contact SSH if you wish to terminate your rental contract; 
         
      • I am a full degree student renting at SSH or Xior: this means your rental contract expires August 2020.

        Cancellation or shortening of your Short Stay rental agreement is only possible in a few circumstances, since you have agreed to a contract for a fixed period.

        You can read about these circumstances in the Terms & Conditions that you agreed to when you booked your room. For SSH: you can find these on your My SSH account (https://my.sshxl.nl/)  under “My Contracts”.

        This means that you are obliged to pay rent until the end date of your Short Stay rental agreement.

      For additional questions regarding terminating your contract, please contact SSH or Xior directly. 

      If you rent an accommodation on the private market we advise you to contact your landlord and discuss the possibilities with him/her. Usually your rental contract mentions the regulations regarding terminating the rental contract.

    • Erasmus University Rotterdam guarantees that all prospective students and re-enrolling students will be offered a full educational program as of 1 September 2020; on campus if possible, online or blended if necessary. We will also offer all exams, where necessary in an alternative form.

      Our commitment is and remains that we open the campus for education as soon as possible. In what form depends on how the corona crisis develops and the measures taken by the government. We do not yet know what those measures will look like in detail. But that is no reason for us to wait. We are currently investigating various scenarios and developing protocols to study and work together safely on campus. In this way, we will be able to quickly anticipate possibilities and continue to restart our campus activities.

    • The basic premise of Erasmus University Rotterdam is that all education continues as much as possible, albeit in an adapted form so that it fits within the government measures that currently apply to prevent the spread of the COVID-19 virus. We try to minimize the adverse effects for students, so that there is as little or no study delay as possible. This means that the obligation to pay tuition fee (statutory or institutional) as a student is maintained, as is the direct debit.

    • If you experience study delay due to special circumstances, you can request financial support from the Financial Support Fund. In the case of the corona crisis, this concerns students who experience or are expected to experience study delay because they are/have been ill due to the corona virus, or because (they care for) sick relatives. Studying parents who, because of the corona measures, have to combine education with caring for children who are at home and who therefore suffer or are expected to experience a study delay, are also entitled to support from the Financial Support Fund. If you occur study delay due to changes in the educational program that the institution had to make as a result of the government's measures, does not entitle you to receive support from the Financial Support Fund.

    • Students can get into financial difficulties because their income from, for example, a side job is lost, while the costs of, for example, the rent continue. DUO makes every effort to help students and will take their personal situation into account. Dutch and EEA students can use the loan options at DUO and increase their loans. If necessary, with retroactive effect from the beginning of the academic year. In addition, students can apply for tuition credit. You can arrange this yourself via myDUO. If this is still insufficient, students can contact DUO for a customized solution. 

      What should I do if I have already used DUO's services?

      Erasmus University Rotterdam (EUR) wants to provide financial support to students who are in such acute financial distress as a result of the corona crisis that study progress is threatened, by supporting them from the University's Social Emergency Fund.

      If you are a student of one of the (non-) initial EUR courses, you can apply for a one-off donation as compensation for your financial problems. The amount of this donation depends on the budget deficit you are dealing with. This is not about structural support.

      You can apply for the EUR Social Emergency Fund by sending an e-mail to studentendecanen@eur.nl and adding it as an attachment:

      1. Budget, download the budget form below.
      2. An explanation of the budget showing that you urgently need financial support.
      3. A short motivation letter.

      It is important that, if you are entitled to this, you first made use of all DUO facilities (maximum borrowing + tuition credit).

      Applications are processed in order of receipt; no objection and / or appeal is possible against any rejection.

    • If you get into financial problems because you lost your income, please contact DUO. DUO makes every effort to help students. If, due to the circumstances, you are unable to pay your tuition fees on time, please contact one of the student counselors of Erasmus University Rotterdam.

    • Please contact your study advisor or a student counselor.

       

    • We understand that these are difficult and confusing times for everyone. Classes will be offered online until 1 June and for some schools even until the end of the academic year. For exams, the situation per school differs. In some cases exams will be postponed, is some cases exams will be conducted online (online proctoring), in some cases exams will be conducted in a different form than the traditional written form. Please contact your faculty to find out what your school plans to do.

      RSM: studentadviser@rsm.nl
      ESE: studyadviser@ese.eur.nl
      ESHPM: studieadvies@eshpm.eur.nl
      ESHCC: international@eshcc.eur.nl
      ESSB: studentlifeofficer@essb.eur.nl
      ESL: informationdesk.llm@law.eur.nl
      EMC: https://www.eur.nl/en/erasmusmc/news/corona
      EUC: studentcounselling@euc.eur.nl
      ISS: jadoenath@iss.nl 
      for questions about Term 2 coursework and assignments, contact your Term 2 courseleader;
      for general questions about Term 3 coursework, contact your Term 3 courseleader;
      for questions about the situation after 1 June, contact Bianca Jadoenath jadoenath@iss.nl;
      for other questions use M&C Social Media channels Instagram, Facebook

    • Stay Alert

      Criminal organisations and even some states see the corona pandemic as an excellent opportunity to expand their illicit activities. Now that we work and study from home, and everything is different from what we are used to, we are extra vulnerable for online crime. That is why we ask you to stay alert. 

      • Do not respond to (personal) messages that are 'too good to be true', or ask you not to conform to normal procedures. This may be personal messages, but even 'business offers' or  business messages.
      • Follow normal procedures for procurement of goods and services, and get the IT department involved with every purchase or use of new software or applications. 
      • Are you suspicious about something? Always speak with a person you trust (a business or private connection). Are you still suspicious? Report the incident to the police for private matters, and report it to your supervisor if it is a business message. 

      Read more about the general guidelines for the protection of your data and privacy or view the information about technology and software, installations and settings.

      The most important guidelines for working at home safely

      What can you do to protect your data, information and privacy?

      • Use a trusted and protected (wifi) network or EduVPN. When in doubt about the safety settings of your network, check them to make sure these are correct.
      • Make sure that you have installed anti-virus software and that this software is fully updated.
      • Update your systems on all the devices that you use (pc, laptop, smartphone, tablet).
      • Update the software on your devices. That way, you can prevent hackers taking advantage of vulnerabilities in your devices and software.
      • Take into account that you can receive phishing mails and fake emails regarding the Corona virus. It is a known fact, that criminals take advantage of the current developments, by sending phishing mails or spreading malware. If you have received a malafide email, please report this at the Servicedesk. Do not answer phishing mail.
      • If you have questions about the technology or security measures regarding privacy and information, ask them at the Servicedesk. You're questions will be forwarded to the information security specialists if needed.
      • Do not click on links in email messages, do not open unknown attachments and do not enter information in email messages that you were not expecting or mails from an unknown sender.
      • Stick to the EUR guidelines regarding the protection of information and the usage of hardware and software.
      • Check if private devices that you might be using also live up to these guidelines.
      • Only use certain services with which the EUR has a contract, with an EUR account. If you use services that EUR does not officially work with, the safety of your information and privacy cannot be guaranteed.
      • Do not install applications of which the source and safety have not been checked. For example, at this moment, a malafide app called 'COVID19 Tracker' is circulating, which installs ransomware on devices with the Android operation system.
    • Through sEURch, the Databases A-Z or Guides by discipline you can easily access online articles, journals and books from your home. Al you need is your ERNA-account to login when requested.

      You can also install the Library Access browser extension which will automatically check if the sources that you are looking for are available via the Library. More information on off campus access.

    • On this page in MyEUR, you will find more information on the technical side of attending online education. It tells you what software to use, and how you can access this software.

    • On this page on MyEUR, you will find more information on how to collaborate online with other students, e.g. in project groups. It tells you what software to use, how you can access this software, and how it works.

    • Tools for online education

      On this page on MyEur you will find information on how to organise online education. There are several possibilities, depending on whether you want to organise an interactive seminar, or a non-interactive lecture.

      Advice for online education

      Do you want to get the most out of your online classes and exams? Read the advice on online education from the Community for Learning & Innovation.

    • On MyEUR, the intranet for employees, you will find information on how to arrange online meetings and/or how to collaborate online with coworkers. It tells you what software to use, how to get access to this software, and how to use it.

    • If you are a student or lecturer and if you want to know more about online proctoring (surveillance of exams from a distance), read the answers to frequently asked questions.

    • Do you ruminate about Corona? Do you feel sad or worrisome? Or is your foremost challenge to find a (new) work life balance? Erasmus University Rotterdam also wants to support her employees in these special circumstances to stay healthy. Continue to be in touch about your well-being with your manager or supervisor.

      Can you use some extra help? Then we offer you various facilities. These facilities are available for all our employees, regardless of your contract type. Don’t hesitate to contact one of the providers.

      On MyEUR, employees can read more about the ways in which EUR is supporting them and which facilities are available.

    • Stay Alert

      Criminal organisations and even some states see the corona pandemic as an excellent opportunity to expand their illicit activities. Now that we work and study from home, and everything is different from what we are used to, we are extra vulnerable for online crime. That is why we ask you to stay alert. 

      • Do not respond to (personal) messages that are 'too good to be true', or ask you not to conform to normal procedures. This may be personal messages, but even 'business offers' or  business messages.
      • Follow normal procedures for procurement of goods and services, and get the IT department involved with every purchase or use of new software or applications. 
      • Are you suspicious about something? Always speak with a person you trust (a business or private connection). Are you still suspicious? Report the incident to the police for private matters, and report it to your supervisor if it is a business message. 

      Read more about the general guidelines for the protection of your data and privacy or view the information about technology and software, installations and settings.

      The most important guidelines for working at home safely

      What can you do to protect your data, information and privacy?

      • Use a trusted and protected (wifi) network or EduVPN. When in doubt about the safety settings of your network, check them to make sure these are correct.
      • Make sure that you have installed anti-virus software and that this software is fully updated.
      • Update your systems on all the devices that you use (pc, laptop, smartphone, tablet).
      • Update the software on your devices. That way, you can prevent hackers taking advantage of vulnerabilities in your devices and software.
      • Take into account that you can receive phishing mails and fake emails regarding the Corona virus. It is a known fact, that criminals take advantage of the current developments, by sending phishing mails or spreading malware. If you have received a malafide email, please report this at the Servicedesk. Do not answer phishing mail.
      • If you have questions about the technology or security measures regarding privacy and information, ask them at the Servicedesk. You're questions will be forwarded to the information security specialists if needed.
      • Do not click on links in email messages, do not open unknown attachments and do not enter information in email messages that you were not expecting or mails from an unknown sender.
      • Stick to the EUR guidelines regarding the protection of information and the usage of hardware and software.
      • Check if private devices that you might be using also live up to these guidelines.
      • Only use certain services with which the EUR has a contract, with an EUR account. If you use services that EUR does not officially work with, the safety of your information and privacy cannot be guaranteed.
      • Do not install applications of which the source and safety have not been checked. For example, at this moment, a malafide app called 'COVID19 Tracker' is circulating, which installs ransomware on devices with the Android operation system.
    • Through sEURch, the Databases A-Z or Guides by discipline you can easily access online articles, journals and books from your home. Al you need is your ERNA-account to login when requested.

      You can also install the Library Access browser extension which will automatically check if the sources that you are looking for are available via the Library. More information on off campus access.

    • On the Corona research support webpage, you will find frequently asked questions about research support and an overview of the Coronavirus (COVID-19) updates from funders.

      If you cannot find your question or if you want us to add a question to this page, then please contact Erasmus Research Services (ERS) through researchservices@eur.nl

    • Tools for online education

      On this page on MyEur you will find information on how to organise online education. There are several possibilities, depending on whether you want to organise an interactive seminar, or a non-interactive lecture.

      Advice for online education

      Do you want to get the most out of your online classes and exams? Read the advice on online education from the Community for Learning & Innovation.

    • On MyEUR, the intranet for employees, you will find information on how to arrange online meetings and/or how to collaborate online with coworkers. It tells you what software to use, how to get access to this software, and how to use it.

    • Yes, the work will continue as much as possible. EUR follows the Cabinet's advice to work from home as much as possibles. Do so in consultation with your manager.

      On MyEUR, you can read which software and facilities are available to help you work at home. Also, you will find advice on how to stay healthy and remain your work life balance.

    • On 31 March, we distributed a new guideline for ‘teleworking facilities’ via the deans/directors. Through this guideline, we aim to support staff members working from home in setting up an optimised workplace. If you already have an adequately equipped teleworking location, that is good news. If you still need to make adjustments, you have three options to choose from:

      • After gaining your manager’s permission, you can go by the office to pick up facilities that can be moved or disconnected (you are not allowed to remove desktop computers or regular desk chairs).
      • If this is impossible for whatever reason, you can order these facilities via our regular order process. You will once again first need to gain your manager’s permission. The catalogue has been expanded to include various teleworking accessories. These items will remain the property of EUR. We ask that you include the reference ‘Corona’ when itemising these costs. This will make it easier for us to inventory these items afterwards.
      • You can also purchase the required facilities yourself. You are allowed to use the funds in your 2020 Personal Career Budget for this purpose. In this case, you don’t have to contact your manager before placing your order. Please take the following into account, however: for tax reasons, the gross budget of 500 euros translates into a net amount of approximately 220-240 euros that can be spent on facilities.
    • EUR provides free access to diverse online training possibilities via the 'GoodHabitz' training platform. It provides access to around 140 training courses; there's something for everyone. The offer ranges from Excel training, to online collaboration and personal development training options.
      We advise you to take a look at GoodHabitz. Especially now that you're at home, it's important to stimulate yourself and learn new things. Do you find the offer a bit overwhelming? Do the GoodScan and find out in about 10 minutes which training courses suit you. The offer is regularly updated. Go to goodhabitz.eur.nl and login with your ERNA account. For questions: top@eur.nl
      In this situation it is also essential to get to know the new application Microsoft Teams. We would therefore like to refer you to the manuals on MyEUR, the intranet foremployees.

    • All on-campus education, including on-campus exams, will be canceled until June 1st. If the opportunity arises to start physical education at the university sooner, we will do everything we can to get it done.

      The government is requesting us to offer education online instead of on-campus education. EUR is looking into the possibilities and will soon provide more information.

      Also regularly consult the website of your faculty. There may be differences in approach per faculty and even per education program.

    • The government announced on 21 April, that all events and meetings are prohibited until 1 September. Until 1 September, events cannot be organised on campus. Educational activities, thesis defence and PhD ceremonies are not included in this measure.

      Following the ban on meetings with more than three attendees, promotion ceremonies will be organised online or postponed.

      The Eurekaweek Board is working on various scenarios for the Eurekaweek, which normally would take place from the 17th until the 20th of August.

    • On MyEUR, the intranet for employees, you can read which measures you should take in different situations. 

    • PhD promotions will take place in an adapted form:

      • Online defence at home without paranymphs
      • All members of the committee will present themselves via video conference.
      • There will be live streaming of all promotions.
      • If a PhD candidate wishes to cancel their promotion, it can be moved to another date in 2020.

      Certain events or academic ceremonies may be postponed or cancelled.  

       

    • The majority of the EUR buildings on Woudestein campus is closed, as of Friday 10 April. The EUC location in Rotterdam will also be closed.

      Study places and buildings

      All study places and restaurants on the Woudestein campus, the EUC campus, the Hoboken campus and the ISS campus are closed.

      Students who are in such a home situation, as a result of the coronacrisis, that studying at home is no longer possible, get the opportunity to use a study place on Woudestein campus. See the FAQ: Where can I study if that is no longer possible in my home situation?

      Open for employees only

      From 14 April onwards, V, Polak and Theil Building as well as ISS are open on workdays from 8 a.m. til 6 p.m. The buildings are only open for EUR staff members, who wish to record online lectures or work there (if strictly necessary).

      The buildings that have been closed to the public can only be accessed in exceptional cases for employees – and only after applying for permission beforehand. To this end, use this online form (only available in Dutch). Please, use Remote Desktop/MyApps) or contact the RE&F Service Desk on tel. 010-40 88880. This makes it easier for us to keep our staff and property safe.

      Study Store

      Until mid August, the Study Store is open from 10 a.m. til 4 p.m. View current opening times on the website. If you have questions, call +31 88 203 03 23 or send an email to algemeen.eur@studystore.nl.

      Sports building

      The Sports building on Woudestein campus is closed. There are some outdoor activities. From 2 June, the terrace will be open and you can get take-away meals at Erasmus Sports. The tennis court is also opened.

      Restaurants and eating facilities

      From 2 June, some of the restaurants will reopen, such as TostiWorld.

      From 2 June, Erasmus Pavillion will be open from Monday til Friday, between 9 a.m. and 8 p.m. 

      From 2 June, Café In de Smitse will be open from Tuesday until Saturday, between 1 and 9 p.m. 

      Spar Supermarket

      Spar University is currently closed, until further notice.

      Post office

      The post office on campus is open on workdays, from 12.00 until 16.00 hours. Do you want to pick up something? Email the department 24 hours in advance, so they can prepare the pick-up for you. Bring your employee card for verification.

      Printing on campus

      We advise students to stay at home and not visit campus unless you are housed in on of the residential buildings on campus. For those students who are living on campus: printing on campus is only possible with your student card, in the buildings that are still open.

    • In the event of illness, whether or not due to the coronavirus, the normal reporting procedures continue to apply. Please report to your immediate superior.

      Sick and better reporting by telephone is preferred. Also report sick or better if you are working from home. Only in this way do we know how everyone is doing.

    • Maybe you had already made leave plans this year. We imagine that you may be wondering how to deal with the changed situation. Is it a good idea to take time off at this point, or should you postpone it until later this year?

      Let’s start by saying that it is very important to us that you take enough time off for yourself to rest and recharge. For a lot of people, this period of uncertainty and challenges due to the changed work environment – possibly combined with care responsibilities towards school-going children and/or other family members – is proving quite stressful. So it probably won’t hurt to ‘get your mind off work’ for a while.

      Are you considering rescheduling your leave? In that case, be sure to contact your manager. Together, you can find the best course for planning time off in 2020. Would you like to adjust your planning? Confer with your manager to determine your options. Try to arrive at a reasonable solution that works for both parties.

      Be sure to take the new rules for holidays and compensatory leave into account when you are making agreements. The expiration terms in 2020 are different to what we are used to. 

      On MyEUR, the intranet for employees, you will find the instructions that are used in the context of the Corona pandemic and the regular rules regarding leave days.

    • It is strongly advised to urge employees to return to the Netherlands (or the home country if it is not the Netherlands).Please note that it is uncertain what travel options will be offered in the near future.

      We ask employees abroad to regularly monitor the EUR inbox with news about the coronavirus, as well as daily updates on the EUR web page on the coronavirus: www.eur.nl/corona

      To gain insight into the number of employees who are abroad and where, we have asked managers to make an inventory of where employees are located and how they can be reached. If a scenario occurs in which it is necessary to contact these employees, it is good to have this overview, including the way in which the employee can be reached. What can you do? Tell your supervisor where you are and how you can best be reached.

      Questions? Ask the HR Corona Helpdesk: hr.international@eur.nl. The overview of questions is used to supplement the general online information.

    • How can you support your employees during the coronacrisis? How should you deal with reports of illness or the P&D conversations? And how you can welcome new employees, even though we cannot meet each other face to face yet? On MyEUR, you can read answers to frequently asked questions about the coronavirus for supervisors.

    • Many countries are currently taking drastic measures to prevent the further spread of the coronavirus. The measures taken by countries to prevent the spread of the coronavirus are different and may raise questions. Keep a close eye on the travel advice from the Ministry of Foreign Affairs via: www.nederlandwereldwijd.nl.

    • In some parts of the world, governments are taking measures to control an outbreak of the disease. The number of areas is rising every day. Erasmus University Rotterdam is actively monitoring where these are located. Although travel policy for both students and staff remains unchanged, more attention is paid to the risks involved. We advise anyone wishing to travel abroad, to check the travel advice issued by the Ministry of Foreign Affairs on: www.nederlandwereldwijd.nl.

      For the travel policy, see the answer to the question 'How are business trips dealt with?' as described under the category- executives.

      Please note: EUR travel insurance does not cover damage caused by a corona infection, incurred in an area that was subject to red or orange travel advice at the time of departure. Up to 14 days after returning from a (private) trip from a risk area, in the event of complaints (also mild) you are expected to work from home for two weeks / not to come to the work location.

    • We understand that these are difficult and confusing times for everyone. Classes will be offered online until 1 June and for some schools even until the end of the academic year. For exams, the situation per school differs. In some cases exams will be postponed, is some cases exams will be conducted online (online proctoring), in some cases exams will be conducted in a different form than the traditional written form. Please contact your faculty to find out what your school plans to do.

      RSM: studentadviser@rsm.nl
      ESE: studyadviser@ese.eur.nl
      ESHPM: studieadvies@eshpm.eur.nl
      ESHCC: international@eshcc.eur.nl
      ESSB: studentlifeofficer@essb.eur.nl
      ESL: informationdesk.llm@law.eur.nl
      EMC: https://www.eur.nl/en/erasmusmc/news/corona
      EUC: studentcounselling@euc.eur.nl
      ISS: jadoenath@iss.nl 
      for questions about Term 2 coursework and assignments, contact your Term 2 courseleader;
      for general questions about Term 3 coursework, contact your Term 3 courseleader;
      for questions about the situation after 1 June, contact Bianca Jadoenath jadoenath@iss.nl;
      for other questions use M&C Social Media channels Instagram, Facebook

    • If so, call your GP on the phone if you have a fever and respiratory problems (coughing or respiratory problems). However, if you have these symptoms, you may also have flu. Visit the RIVM page for detailed advice. Read more on how to find a general practitioner in Rotterdam.

    • No. People returning from abroad are under no obligation to notify the authorities or be tested, unless they have the symptoms listed above.

    • Because of the COVID-19 pandemic and the extreme measures that are or will be taken and universities that are closing down or moving to online education worldwide the Executive Board of the Erasmus University Rotterdam asks all EUR students to return home as soon as possible.

      This can either mean return home to the Netherlands, or return to your family in your home country. Please let us know if you need any assistance (financial or otherwise) in arranging this.

      Those students who choose to remain where they are need to fill out and sign a liability form. Please send send a message to internationaloffice@eur.nl if you wish to receive this form. And be advised that we might not be able to help you if the situation worsens.

    • Because of the COVID-19 pandemic and the extreme measures that are or will be taken and universities that are closing down or moving to online education worldwide the Executive Board of the Erasmus University Rotterdam asks all EUR students to return home as soon as possible.

      This can either mean return home to the Netherlands, or return to your family in your home country. Please let us know if you need any assistance (financial or otherwise) in arranging this.

      Those students who choose to remain where they are need to fill out and sign a liability form. Please send send a message to internationaloffice@eur.nl if you wish to receive this form. And be advised that we might not be able to help you if the situation worsens.

    • It is strongly advised to urge employees to return to the Netherlands (or the home country if it is not the Netherlands).Please note that it is uncertain what travel options will be offered in the near future.

      We ask employees abroad to regularly monitor the EUR inbox with news about the coronavirus, as well as daily updates on the EUR web page on the coronavirus: www.eur.nl/corona

      To gain insight into the number of employees who are abroad and where, we have asked managers to make an inventory of where employees are located and how they can be reached. If a scenario occurs in which it is necessary to contact these employees, it is good to have this overview, including the way in which the employee can be reached. What can you do? Tell your supervisor where you are and how you can best be reached.

      Questions? Ask the HR Corona Helpdesk: hr.international@eur.nl. The overview of questions is used to supplement the general online information.

    • When receiving students or guests from abroad, we also adhere to any restrictions imposed by the RIVM or the Dutch Ministry of Foreign Affairs on entering The Netherlandse from certain areas. Additionally, a prohibition may be in place for people travelling from high-risk areas.

      For information about how the EUR deals with the corona virus, you can refer to: www.eur.nl/corona

    • Have you returned home earlier from your exchange, but are you continuing online courses from the partner institution? This is seen as a continuation of your exchange and you can receive your grant for this period as well. After this semester, please hand in your documents in Osiris. Ask the partner institution to fill in the Certificate of Attendance with the dates for the full period. Please also attach a confirmation (email or other) from the partner that you can only follow online courses.

      Have you returned home earlier from your exchange, but stopped your exchange and are you not following online courses? Please contact us (erasmusplus@eur.nl). Indicate the last day of your exchange and explain why you decided to not continue your exchange online.

    • Are you still at your partner institution? If you are following online courses, you can still receive the Erasmus+ Grant and follow the normal procedure for finalizing the grant once the semester is over. If you are no longer following courses, please contact us (erasmusplus@eur.nl) and explain why this is not possible.

    • Are you doing an internship abroad and can you continue your work either from location or from home? You can still receive your Erasmus+ grant and hand the Traineeship Agreement with the dates for the full period after your internship is over.

      Has your internship stopped due to the situation? Please contact us (erasmusplus@eur.nl) and indicate your last day of the internship and explain why you could not continue.

    • Will you start your exchange (study or internship) in the period April-June and are you not sure if you are able to start? Please wait with your application until the start date is clear. Starting your exchange online is not seen as part of the mobility.

      • The application deadline for regular international bachelors programmes for both EU/EEA and non-EU/EEA prospects is May 1st. The exception is Liberal Arts & Sciences programme – April 15th;
      • Prospective students who have applied for a numerus fixus study programme before January 15th have received the results of the selection on April 15th;
      • For information about Double Degree in Arts and Sciences and Nanobiology (joint degree international bachelor programmes), please see their websites;
      • The application deadline for all regular Dutch bachelors programmes with the original deadline on May 1st is now postponed to June 1st;
      • View all information about the applicable registration deadlines, both bachelor and master, on the webpage of the relevant study programme. Some of them offer further flexibility with deadlines to submit the final documents.
    • Yes, The Eurekaweek will definitely go on!

      The Eurekaweek is the official introduction week of the Erasmus University Rotterdam.

      Eurekaweek 2020 & Covid-19

      A few weeks ago, the Dutch government decided to cancel all events until September 2020 to prevent the spread of Covid-19. As a result, the Eurekaweek will take place in a different form than initially planned. The Eurekaweek will, nevertheless, go on! The introduction week will take place during the original data: the 17th until the 20th of August. In addition, there will be an international day on the 16th of August which is meant for international students only. 

      New scenario 

      The so called ‘Blended Eurekaweek 2020’ will consist of both online and offline activities; online because it is possible and offline if it is possible.

      The first part is an interactive digital platform where you get the chance to get in touch with other students and associations. Here you can find information about the city of Rotterdam, the Erasmus University, and your new student life. It will provide you with everything you need to know to start your study the right way. Next to the online platform, we will also organize multiple activities in the city of Rotterdam. These activities will, of course, be in line with the measures taken by the government.

    • The colloquium doctum (CD) will take place on 9, 10 and 11 June. The resits will take place on 27, 28 and 29 July.

    • Please contact your programme’s admissions office:

    • Please contact your programme’s admissions office:

    • Please contact the admissions office of your faculty: www.eur.nl/en/education/find-your-study/find-your-master

    • For specific questions regarding immigration issues please contact immigration@eur.nl.

      You can also check this page from the IND with frequently asked questions. 

    • Yes, our studies are open to professional athletes. For more information about professional sports policy and options, please contact professional sports coordinator Gaby Dijkstra at: topsport@erasmussport.nl or 0651170183. You can find more information on this website.

Erasmus TV

The situation regarding the coronavirus changes from day to day. What does this entail for your studies, or for your work at Erasmus University Rotterdam? In Erasmus TV, guests such as Rector Magnificus Rutger Engels and Hans Smits, president of the Executive Board (a.i.) respond to the developments and answer questions of students and staff members.

Watch Erasmus TV live on Tuesday, 09:00 a.m.

Contact information

  • Information about the coronavirus for students

    Students can contact the Service Desk for advice via: T : (010) 408 88 80 or contact form.

  • Information for students about wellbeing

    Please find the platform Are you OK out there? on MyEUR (login).

  • Information about the coronavirus for employees

    Staff and supervisors can contact HR Corona Helpdesk for advice by sending an email to hr.international@eur.nl.
    On MyEUR, employees can read more about online education, online meeting tools and working at home safely and healthy.

  • In case of an emergency

    In case of a calamity, call +31 10 408 11 00.
    In case of an international emergency, employees and students can call 0031 6 408 478 82.

  • Up-to-date information of the RIVM

    Learn more about the most recent developments on the novel coronavirus at the website of RIVM. RIVM monitors the situation in the Netherlands and advises the public at https://www.rivm.nl/coronavirus.

  • Relevant phone numbers for more information about the coronavirus

    Public information number for questions about the Coronavirus: (0800) 13 51.
    RIVM: +31 (030) 274 91 11.
    GGD Rotterdam-Rijnmond: +31 (010) 443 80 31.

    Or fill in the contact form of GGD Rotterdam-Rijnmond