Frequently asked questions

Due to the current Corona measures there are limited opening hours and adjusted services. Read more


  • On Woudestein campus the library is located in the University Library building, the Polak Building and the G-Building.

    Where to find what?
    Map Woudestein Campus


  • For the opening hours of the several library locations, click on:

    Opening hours


  • Click on the link below for the addresses of the several library locations and the postal address of the University Library:

    Address and availability


  • The University Library has three levels: -1, 0 and +1. These are divided into an east and west side: East and West. East is a quiet area. Here you will find study areas to study individually and quietly. In West you can study as well, but also discuss and work together. At the Polak Building the 5th floor is the most quiet area where you can study.

  • Yes, it is. The library's study places are located in the University Library Building and the Polak Building. On Friday, these buildings are opened from 08.00 to 24.00 and on Saturday and Sunday from 10.00 to 21.00. However, there is no service provision: the information desks are closed.

    Current opening hours on the library website


  • Yes. In the Library Building on West 0 and West +1 and in the Polak Building are several rooms for the purpose of group related consultation, for working and for studying. 
    Furthermore, there are also four project rooms in the Polak Building. Here you can work on an assignment or presentation together. The rooms are fully equipped, including a SMARTboard. You can make a reservation for the use of one of these rooms.

  • Your ERNA account provides access to all the IT services (including access to the internet) of the EUR. This account is given to you at the start of your study at the EUR or at the start of your employment at the EUR. It consists out of a username and a password. The username has the following structure: (students) or (employees), where ‘ab’ and 'abc' represents your initials.

    Together with your ERNA account, you will receive an e-mail address and mailbox.

    More information for EUR studentsOpens external
    More information for EUR employees


  • To borrow books via sEURch as an EUR student or staff member you need your ERNA account to identify yourself. After identification, you can not only borrow books, but also check your borrower information or extend the loan period of your books.

    Other borrowers do this with a so-called Library account.

    No library account? Follow the instructions for creating one:

    • Go to:
    • Select: Users without ERNA account: login with library account;
    • Select: Set/reset password;
    • Enter your current library card number (as usual);
    • Click on Request new password;
    • You will receive an email containing a link. Click on this link;
    • Re-enter your library card number, choose a password and confirm it.

    More information:
    Extending the loan period
    Borrower details


  • EUR staff and students also have off-campus access to e-journals, e-books, online articles and files for which the University Library has acquired a license:

    • Via the library website: log in with your ERNA-account when prompted.
    • Via Google Scholar: enable off-campus access by setting up Library Links in your Google Scholar and you will immediately see if you have access through the FULL TEXT @ EUR link behind a publication.
    • Anyother way: for example in Google, or via a direct link. Install the Library Access browser extension andthe process of accessing publications will be simplified.

    More information and explanation on our website


  • In order to consult our digital collection (through search engine sEURch and separate subject-specific databases) you will need a service card. With the service card, corresponding login codes and a PC located on the campus or your own laptop, you have access to the internet and the possibility to browse through the digital collection.

    Read more on the library website: Services for visitors


  • Yes, this is possible. During opening hours of the information desk in the University Library, you are entitled to receive a service card that is valid for one day. During this day you will have access to the digital collection of the library, including the databases and e-journals (a number of financial databases excluded).

    A service card is free of charge and can be collected at the information desk in the University Library after showing your ID and address identification (for example a recent bank statement with your address details). With the service card it is also possible to view printed publications and to make prints, copies and scans.

    Read more on the library website: Services for visitors


  • Erasmus University Rotterdam (EUR) offers Follow-me printing. This means you can send documents to any printer, even from your own home. The documents are held on a secure print server until you log in on any of the Follow-me printers and release the documents within 24 hours. Nobody but you can collect your documents from the printer, and if one printer is busy you can collect your documents from another printer.

    Go to https://print.eur.nlfor the details.

  • A wish, complaint or suggestion can be conveyed through the website of the University Library. Use the form Ask your question to do so.
    Questions will be answered on the same day throughout working hours. Complex and non-regular questions and complaints will be answered within three days.

    There are also forms specifically for questions about training & support, EDSC, making an appointment, requesting a journal and making a acquisition request.

  • If your name is on the object, the library tries to contact you. If this is not the case the object is brought to the USC Front Office in the Sanders Building. This happens on a daily basis.

    More information


  • Clients with a functional disability can receive assistance for diverse matters. For instance, when making use of copying facilities or when looking for journals. 

    Read more on the library website


  • A change of address can be communicated through Studielink, an educational facility on national level. The change of address will automatically appear in the library database.


  • Start searching for the book in sEURch. First, type a search term, title or author in the search bar. If you’re off campus a log in will appear. Log in as follows:

    • EUR student/staff? Click on Login with ERNA account
    • Select Erasmus University Rotterdam (first time only)
    • Enter your ERNA-ID (username and password)
    • Click on Log in
    • If you’re not an EUR student or staff member, select Users without ERNA account: login with library account
    • Log in with your user name (=library card number) and library password.

    The search result appears. Click on Explore all editions & formats near the book title you want to borrow for a complete survey of available editions. Click on the title of the edition with Erasmus University Rotterdam. Is the book a printed copy from the closed stacks, you'll see at Availability a request number and the library location. For example:

    University Library - Rotterdamsch Leeskabinet Closed Stacks (for loan) Available
    ISS The Hague Closed Stacks (for loan) - Available

    To borrow a book, do the following:

    • Click on the orange Place hold button
    • EUR student or staff member? Type in your ERNA username and password
    • Click on Yes, share this data (first time only)
    • If you’re not an EUR student or staff member, select Users without ERNA account: login with library account
    • Log in with your user name (=library card number) and library password.
    • Check the I want it from box
    • Choose the pickup location of your choice at I want to pick up at
    • Click on Submit
    • Click on View Requests to check your requests

    You will be notified by email when your book is available for collection.
    If you choose University Library – Self Service UB-RLK as your collection location, your book will be available on the pick-up shelf on West 0 in the University Library. Take the book from the pick-up shelf and check it out yourself using your EUR student card or library card. Otherwise the book will be ready for collection at one of the other locations, as selected in sEURch.

    Course material and reference works are arranged by subject in the study areas at East 0 and East +1 in the library building. Consult sEURch to find the location of a specific publication. For example:
    University Library Open Collection with a location code, for example: 70.03 Gher
    You can borrow these books as well, just pick them up from the shelves. But you can also read them or photocopy pages from them.
    Requested books will be available for collection for seven days. Check the opening times for the University Library before you collect your book(s).

    Is the book available online, you can click to the full text of the book via the button View eBook at Access online. Then click on the link to the database or publisher offering the e-book (eg JSTOR, EBSCOhost, Doab, Ebook Library, SpringerLink).

    Borrowing, reserving and renewing: more information
    Opening hours University Library


  • If a particular book is not available for borrowing, then you can make a reservation. It is the same procedure as borrowing a book. Once the book is available, you will receive an e-mail notification. Students and employees of the EUR will receive this notification on their ERNA e-mail account. You have seven days to collect your reservation.

    Borrowing, reserving and renewing books: more information


  • To borrow books via sEURch as an EUR student or staff member you need your ERNA account to identify yourself. After identification, you can not only borrow books, but also check your borrower information or extend the loan period of your books.

    EUR students and EUR staff members:

    Erna ID: type here your ERNA username ( /
    Password: ERNA password

    Other borrowers:

    Other borrowers do this with a so-called Library account:

    Library card number: type here your library card number
    Library password: password of your own choice

    No library account? Create one. Select Users within ERNA account: login with Library account. Type in your library card number en choose Set/reset password.

  • EUR staff / students may borrow a total of up to 50 books at one time. This total is 10 or 15 for other borrowers. This depends on your membership. 

  • You can extend the loan period of your books yourself with four weeks via sEURch:

    • Click on the Sign in button at top of the screen
    • Log in with* your username and password
    • Sign in changes into a button with your initials
    • Choose My account
    • At the tab Checked out you'll see an overview of your borrowed books
    • Here you can extend the loan period of your books by clicking Renew at each book
    • Note: make sure that the Due Date has changed!

    * EUR students and staff members log in with their ERNA account. Other borrowers log in with their library card number and a previously chosen password. 

    Extending the loan period: more information on the library website


  • Books from the collection of the Erasmus University are located at different locations:

    • University Library (Woudestein, University Library Building), including the collection of Rotterdamsch Leeskabinet 
    • ISS The Hague (Kortenaerkade 12, The Hague)

    When you request a book via sEURch, you can choose the location to pick up the book.

  • You can hand in your books via the self-return on West 0 at the University Library or in the return box at the Polak Building, on the right of the entrance.

    When handing in your books you can choose to receive a confirmation by email. Did you return all books to the self-return or return box? Click the End button and choose Confirm. If you do not want a confirmation by email, choose Skip.

    Costs incurred can be paid at the information desk in the University Library. Mention the opening hours of the information desk.


  • If a book that is in your possession has been requested by someone else, you will receive a free notification per e-mail.

    The loan period for books is four weeks. After four weeks the loan period will be renewed automatically. We do this up to three times. If you do not return the book in time you will receive a reminder after the due date and a second reminder after a week. After that you will receive a bill for the replacement of the book. Go to Fines and fees for overdue charges.

    The fine for not returning books on time can be paid at the information desk of the University Library. Please keep in mind the opening hours of the information desk. Payment is possible either through PIN or credit card. Fines and other types of payment can also be paid online. In order to be able to do this, you first have to contact the library via the online form for instructions.

  • You can apply for a free library card at the UL through the online form. Make sure that the following data are listed in the question form:

    • Surname and the letter(s) of your first name
    • Faculty
    • Course or capacity group
    • Personnel number
    • Room number
    • Phone number

    You will receive a notification via your ERNA e-mail account when your card is ready to be collected at the information desk in the University Library. You have to bring a valid ID in order to collect your card.

    More information about the library card on the library website


  • Everyone can borrow books and view journals at the University Library. Are you a student or a staff member of another university or university of applied sciences, alumni, private researcher or an employee of the Erasmus Medical Center? Read how you can become a member and about the other services you can use .

    Becoming a member: information on the library website
    Services for visitors

  • You can become member as a private researcher. A membership costs € 30,00 per year. Are you a graduate from the EUR and a member of an alumni association, then the library will create a personal library card for you in return of an annual € 15,00 fee.

    Read about the conditions for EUR alumni
    Services for visitors

  • No. In order to borrow books, you need a student card or library card. Please report cases of loss or theft as soon as possible at the information desk at the University Library.

    More information on the library website.

  • If a book or journal article is not available in the library collection, then you can request this yourself via sEURch at a different library. For EUR staff this service is free of charge. However, costs are involved for EUR students and other users. Read more about borrowing from another library.

  • No, you can't extend the loan period yourself. Please contact the library for this. Do this via the online form or call us.

    University library: online form / +31 (0) 10 - 408 11 98
    Library of the International Institute of Social Studies: online form / +31 (0) 70 - 426 04 56

Searching and finding

  • A database is an electronic data collection. There are different kinds of databases. Think of databases with:

    • full text journal articles (e-journals);
    • bibliographical data;
    • e-books;
    • jurisprudence and legislation;
    • statistics;
    • financial and corporate information
    • newspaper articles

    But reference books, address books, encyclopedias and dictionaries as well.

    The library pays for the use of the databases, which includes licenses. This concerns contracts with several publishers.

    The databases are collected in the Databases A-Z, the alphabetical list of databases. Freely accessible sources are also included in this. Besides the alphabetical list of databases, you can consult our LibGuides, the guides by discipline with an overview of recommended sources per discipline. You can also select the type of source you want to see within these guides.

    Read more:

    Select databases & search engines
    Off-campus access to databases & search engines

  • All information on searching, finding en managing literature can be found in our Information Skills portfolio. This portfolio contains short modules on a certain subject which consists of short explanatory texts, videos and exercises. A few examples:

    Focus your topic
    Map concepts
    Build your search profile

    The library offers access to many databases with journal articles, books, reports and other publications by discipline. These databases are not always accessible through search engines such as Google. Combine searching internet resources such as Google Scholar, Wikipedia with the databases to achieve a search result that is as complete as possible.

    When searching for literature on a particular topic you first focus your topic by reading about it in encyclopedias, newspapers, reference books and on the Internet. Then you formulate a research question. What are you looking for exactly? Think of keywords, which define your subject as good as possible.

    The search engine sEURch is a good way to start off your search. With sEURch, you can browse through a large part of the library collection at once. Searching by discipline (via our LibGuides) is a good option as well

    See also:

    Google vs library resources?
    Select databases & search engines
    Use sEURch



  • If you are looking for a particular book, your search starts in sEURch. In this search engine, you will find the data you require about both printed and online publications. From there, you will be directed to the printed copy or you can click to the full text of an e-book.

    sEURch: a user manual
    How do I borrow a book? : FAQ

  • How do you find out if a journal is available in the library collection? And, if so, in what form; print, electronic, or both?

    Start looking for the journal in sEURch, the library search engine. Go to the library website and type in the search box a few words from the title of the journal. For example: political research quarterly. If the library has a subscription to the journal you are looking for, you will see it in the list of hits with a description of that journal and details of where you can find it. Is the journal in print, you'll see an overview of all available volumes. Is the journal available online, you can click to the full text of the e-journal.

    Where to find printed journals:

    The editions of the current year are divided by subject and can be found on West 0 (general journals) and on East +1 (subject-specific journals) in the University Library Building. The section is mentioned in sEURch, for example:
    Location: University Library Open Collection (not for loan)
    Call Number: Journals Social Sciences

    Older editions or sealed off editions can be requested at the information desk in the library or through the form: Request a bound periodicalIn order to do this, you need a valid library card and the P-number of the journal. The P-number is listed at the journal in sEURch (for example: Call Number = P 15.404).

    More information on the library website about requesting a bound periodical
    sEURch: a user manual

  • The following information is required to find an article in a journal: title, author, journal title, the year of publication, edition and page numbers. This is the literature reference to an article. If you are searching for an article with a reference that you are familiar with, then you can search through sEURch, the search engine of the library.

    The sEURch tool is a standard component on the our website. Enter a few words from the title and possibly the author’s surname in the search bar (at Search our collection). If the article appears in the overview of the search results, then you are usually able to continue to the full text of the article.

    Watch the video: How to find a journal article in our search engine sEURch

    In case a journal is available on hardcopy, note the so-called P-number (Call Number) and direct your request at the Information desk in the University Library or through the form ‘Request a bound periodical’. In order to do this, you need a valid library card. Editions of the current year are available in the University Library and are listed under a section code that is also mentioned in sEURch.

  • A large part of the articles that you find via sEURch or the databases is available in fulltext. Often you can view the full text or you can click to proceed to the full text in another database. Still, it might occur that the UL does not have a full text article available electronically. In this case, check sEURch to see whether the journal is available on hardcopy.

    Use sEURch - chapter: Not in our library. Where else can you find it?

    Are you searching for scholarly information from home? EUR staff and students also have off-campus access to e-journals, e-books, online articles and files for which the University Library has acquired a license.

    Read more: Off campus access to our digital collection


  • A good starting point of your search are our LibGuides (Guides by discipline) . Here, the most relevant sources per subject area are listed, such as: databases, e-journals, catalogues and internet sources. Click on the Library Guide of your choice and browse through the selection made by the Faculty Liaison of the relevant subject area. You will see a short description under each title of a database. More information can be found by clicking on more ....

    Read also: Select databases & search engines 

  • Yes. With the search engine sEURch you are able to browse through the library collection in a single search and to a great extent also the databases; this is 80 percent of the entire information supply of the University Library.

    Just as with Google, searching is possible with just one search line, but is also possible through ‘advanced search’. A great benefit of sEURch are the diverse options to refine a search.

    Use sEURch
    sEURch: user manual

  • With the sEURch Advanced search screen. Here, you can look for articles by topic within one specific journal. Select at the first search bar Keyword and enter one or multiple keywords that describe your topic. Then select at the second search bar Journal Source; Source and enter the exact journal title between double quotation marks. The search result is a list with articles belonging to that particular journal.

    It is also possible to look for articles by topic in a particular journal by making use of the ‘Advanced Search’ screen in separate databases.

  • This mostly concerns electronic Dutch journals. Consulting such a journal is only possible in the library itself and by one person at a time. This has to do with licensing conditions that have been set by publishers for the library. At the information desk in the University Library or Polak Building, you can ask an employee to log in for you. You will not receive the login details, in order to avoid modifications.

  • Search the titles of your required literature via sEURch. Often, these publications are fulltext electronically available. The printed required literature can be found on East 0 in the library or can be found in one of the study sections.

    The study sections Sociology/Public administration, Psychology and Pedagogical and Educational Sciences  of the Erasmus School of Social and Behavioural Sciences (ESSB) can be found in the Polak Building, 4th floor and is divided by academic field. All required literature for the courses is arranged in multiple copies in these study sections.

    The study section Law of the Erasmus School of Law (ESL) can be found in the Sanders Law Library (ground floor Sanders Building). The course material is housed here as well.

    The request number with the indication VL is mentioned at the title description in sEURch. This is followed by the placement code, in other words: signature.

  • Most printed dictionaries can be found in the University Library and the Polak Building. All available University Library dictionaries can be located via sEURch. All dictionaries can be borrowed. There are multiple Dutch-English and English-Dutch dictionaries. In sEURch, enter koenen woordenboek  or groot woordenboek  nederlands-engels  (Dutch-English) or groot woordenboek engels-nederlands (English-Dutch) at the search bar.

    The University Library also has a collection of digital dictionaries. For example, the Van Dale dictionaries ranging from Dutch, Spanish, English, French and German, the Oxford English Dictionary and the Etymologisch woordenboek van het Nederlands 

  • An increasing amount of theses are available online via the EUR Thesis Repository. Are you looking for a specific title, which doesn't appear in the EUR Thesis Repository, check sEURch. Here you'll find the data of online thesis published until 2013 and printed theses published until 2014. Printed theses are, just like books, lendable too.

    Dissertations of the EUR and other Dutch universities can be found in sEURch as well. These materials are lendable. Since 2001, dissertations are available online through RePub, the EUR repository. Dutch dissertations are available online through NARCIS, the national dissertation website. Foreign dissertations can be found in DART-EuropeProQuest dissertations & Theses and American Doctoral Dissertations.

  • Yes, the library supports the reference manager programme RefWorks. You can export your search results to RefWorks from various databases. By including literary references in a reference manager, you are able to maintain an overview concerning the gathered literature. You can organize the titles, search swiftly and add keywords or other information. RefWorks helps you to to make a reference list in a style of your choice, such as APA, Chicago or MLA and by referencing in a text itself.

    Read more in the library's e-course RefWorks and especially the chapter: Adding references to RefWorks.
    The library also offers a monthly workshop with a basic introduction to RefWorks (to sign up, check 'Agenda' on library website). 

  • Yes, the library offers access to various databases in which you can search for articles that have appeared in daily newspapers or regular newspapers. You can find the databases in the Databases A-Z list. Select Newspapers at All Database Types.

    To make things easier, we offer you the LibGuide Newspapers, magazines & articles on current affairs with an overview of all relevant databases. Here you will also find information on how to use the databases Nexis Uni (access to Der Spiegel, NRC, Volkskrant, The Daily Telegraph, and many more) and Factiva (access to Forbes, El Pais, The Times, The Wall Street Journal, and many more).

  • The library's Erasmus Data Service Centre (EDSC) offers access to a great number of financial databases to EUR students and staff. Think of: annual data records, the price of shares, mergers and takeovers, joint ventures etcetera. How to obtain this data:

    Do it yourself: manuals showing you how to search data yourself;
    Individual support. Assistance when looking for data;
    Workshops financial data when using financial databases.

Training and workshops

  • Yes, there is a possibility of customized training.

    The University Library provides customized training for students and researchers. As a lecturer or staff member of the EUR (or an external educational institution) you can request a group training session tailored to the needs of your group in terms of time, level and subject.

    This may be an introduction to the library, but also an instruction on the stages of the search process, search techniques, the use of RefWorks or searching in a specific database.

    The library can put together a training programme in consultation with you. We look at the group level, the information need and your wishes as a lecturer/contact person. The training usually consists of a presentation plus assignments, including convenient handouts to take home.

    Location: On campus (no more than 25 participants per group) 

    The duration of a training session depends on the group size and type of training.

    Ask a question about information skills education or support

  • With the Information Skills portfolio you can learn how to search for scholarly information.

    The e-learning modules in this portfolio contain short videos, activating exercises and explanatory texts. This varies from Concept mapping to Using sEURch and from Scientific or not to From document to referenceClick here for an overview.

    Further more:

    • E-course RefWorks
    • Workshop RefWorks: a reference manager with which you can save, manage, share and export literature references. Check the Agenda on the library website to sign up.
    • Customized training: the University Library provides training sessions customized to your specific needs in terms of time, level and subject.
    • Workshops financial databases (Datastream, Thomson and Bloomberg). Check the EDSC website for these workshops.