Programme

  • Giving and receiving feedback efficiently
  • Setting clear objectives and progress goals (SMART)
  • Development coaching
  • Phases in conversation
  • Clear conversation and addressing one’s performance and conduct in an empathic way
  • Dealing with responses to feedback
  • Engaging an employee in a conversation

Competences

Guiding & supervising; Communicating & influencing

Trainer

 Vincent Hendriks - Ardis.

Target group

This training is intended for managers of support and management staff and of academic staff.

Certificate

Upon completion of this training you will receive a certificate of participation