- Giving and receiving feedback efficiently
- Setting clear objectives and progress goals (SMART)
- Development coaching
- Phases in conversation
- Clear conversation and addressing one’s performance and conduct in an empathic way
- Dealing with responses to feedback
- Engaging an employee in a conversation
Guiding & supervising; Communicating & influencing
Vincent Hendriks - Ardis.
This training is intended for managers of support and management staff and of academic staff.
Upon completion of this training you will receive a certificate of participation