Programme Managing professionals

Day 1:

Introduction new managers @EUR

Day 2, 3 & 4

Module 1 - Giving direction as a manager
On the first day of this training session, we will explore the different roles of a manager on the basis of a leadership model developed by Ardis. Participants will use exercises and assignments to develop skills to direct staff. We shall address the following themes on this first day:

  • As a manager, what are my qualities and what do I find more difficult?
  • How do I make clear, practical and performance agreements that are taken seriously?
  • How do I create a balance between the direction I want to go in and the freedom I want to allow for my staff?
  • How do I develop a vision for my team?

Module 2 - How to have a good conversation
In module 2, we will practise the most important kinds of conversations you, the manager, will have with your staff. We will discuss various methods of intervention so you learn how to steer the conversation in the direction you want it to go. Each time, we will stop to examine beliefs that prevent you from conveying what you really want to say. In the afternoon, we will work with an actor, who will give feedback, accurately and respectfully, on how you come across as a manager. We will address the following topics:

  • How do I give feedback constructively?
  • How do I receive feedback in a way that makes my staff see me as open-minded?
  • How do I coach my staff so they develop new behaviour and competencies?
  • How do I deal with difficult conversations?
  • How do I stimulate mobility in my staff?

Module 3 -Leadership for change
On the third day, we allow the participants to experience and discover how they can encourage their staff to assume the desired behaviour or improve the team. We will introduce the Ardis Team Image, which provides points of reference for reinforcing specific aspects of the team. The themes addressed here are:

  • How do I win my staff’s support for an appealing vision? How do I convey my vision in a way that will inspire them?
  • How do I deal with resistance to change?
  • How do I manage my own manager? How do I create the freedom to follow my own path? How do I influence my environment?
  • How do I keep my staff properly informed?
  • How do I reinforce cooperation within the team? 


Analysing & devising: Vision

Guiding & supervising: Connective leadership, Coaching.

Communicating & influencing: Persuasiveness


Vincent Hendriks from Ardis will give the training session.

Target group

The course is suitable for managers with 0-3 years of experience or managers who would like to refresh or expand their knowledge and skills. 


After completing the training course, you will receive a certificate of participation.