Minor Health Care Management

Current facets (Pre-Master)

Categorie
Broadening minor
Code
GWMINOR218
Minor hoort bij de opleiding

Content

The minor focuses successively on the following topics:

The performance of care. This first topic deals primarily with identifying differences in the performance of care. Because care, of course, is aimed at ultimately promoting human health, we first focus on measuring health outcomes. Relevant here is the increasing importance given to the process of providing care. Therefore we thoroughly discuss ways of determining the quality of the care provision process. Thirdly, we look at the efficiency of care providers since high cost is often the reason why high-quality care is not available. We treat these three issues not only in terms of performance, but also in how management can influence performance, on the basis of evidence-based practices reported in the scientific literature.

Improving and innovating care organizations. Here we focus first on techniques to improve the efficiency and/or outcomes of existing care processes. Improvements are often incremental and as such cannot be neglected, but it often takes more to achieve rigorous improvement, such as breakthrough innovations. Therefore, we next focus on entrepreneurship and innovation. Improvements and breakthrough innovations are not mechanical cognitive processes. Much scientific research has been conducted on the characteristics of organizations that perform better in this respect. We go through this evidence, particularly in relation to health care.

Managing care networks. In this third part, the focus shifts to subjects that are more supportive in nature, starting off with Finance. To be able to provide sustainable, high-quality care, care organizations should not run at a loss. So, we first handle the basics of financial reporting at the organizational level. Next we look briefly at the structure of financial management in the organization, and how it relates to the efficiency and outcome of care. We treat Finance not only at the institutional level, but also at the broader level of care organization networks, panning widely over the entire system, and reflecting on the contribution that management can make in improving the care provided to populations. Next we have a look at the concept of value based health care management.

Learning objectives

The intended learning outcomes are:

  • Students can define appropriate performance measures for health service provider organisations across the globe, and benchmark performance between organisations.
  • Students understand the potential impact of management on improving health service performance, and the limitations.
  • Students can design, manage and improve health service processes using state of the art techniques such as Six Sigma.
  • Students can analyse cultural characteristics of organisations and relate it to performance, improvement & innovation.
  • Students can place technological innovations in a societal context and identify the resulting value improvements and entrepreneurial opportunities.
  • Students can place the performance of a health service provider organisation in the context of a larger network of (health service provider) organisations, the patient, care-givers et cetera, and consider the value creation from the network perspective.
  • Students obtain practical skills in presenting, case work, reporting and discussing health care management problems in a scientifically sound manner, and using the English language.
  • Students learn how to cooperate and perform in diverse groups of students from various undergraduate programs and nationalities.

Special aspects

Due to the international and multidisciplinary orientation on health care management, the minor is of interest to students:

  • Health sciences - Gezondheidswetenschappen, Beleid & Management Gezondheidszorg (BMG)
  • Medicine - Geneeskunde
  • Business Administration - Bedrijfskunde
  • Social Sciences - Sociale Wetenschappen (Sociologie, Bestuurskunde)
  • Economics - Economie 

More than one third of the participants is not from Erasmus University, but from a variety of other universities among which are Amsterdam, Delft, Eindhoven, Leiden, Wageningen. The minor is also included in the 3rd year bachelor exchange programme for Health Sciences, and therefore also has incoming international exchange students.

The cases in the minor are partly from the Dutch health sector, which has been repeatedly ranked to be the best or among the best in the world. Moreover, the cases and articles present materials from a variety of countries such as Germany, India, UK, USA.

The minor continuously asks the students to work on cases in small and diverse groups and deliver a report every week. It expects students to be cooperative and motivated to work on a series of health care management cases for 9 weeks. A background in a related scientific discipline is helpful bot not required.

Teaching methods

We use a variety of teaching methods. Besides the classic lecture, there will be plenty of time for discussion, presentations by students and debates.

Participants generally work in groups of three or four, according to the group classifications – to be announced during the course. The composition of the groups changes after the first five weeks.

The teacher arranges the grouping. This ensures that groups always contain a mix of students from various disciplines. Through the change of groups after block 1, students earn their own final grade. This also cuts out the risk that students will be systematically affected by allocation to a group that is not functioning properly or performing badly. This rearrangement, where groups of students are formed from different disciplines, is representative of the practice of integrated management in health care.

Examination 

Method of examination 
In addition to the casework and assignments, there will be two written exams with essay questions. One after the first four weeks and one at the end of the course.

Composition final grade
The two written exams together comprise the exam grade which his 60% of the final grade for the total course. The remaining 40% is determined by the group casework and participation (group work grade). Exam 1 accounts for 40% of the exam grade and exam 2 for 60% of the exam grade. Each of the written exams and the group work grade need to be at least 5.0, and the final grade needs to be at least 5.5 to pass this course.

Feedback
Weekly feedback via Blackboard on the cases.
Continuous feedback on participation and presentations (presentation skills are not graded).
Feedback on the written exam is upon appointment.

Contact information

Dr. M.M.H. Strating
strating@eshpm.eur.nl          

Faculty website
Minorwebsite ESHPM

Categorie
Broadening minor
Code
GWMINOR218
Minor hoort bij de opleiding
Organisatie
Erasmus School of Health Policy & Management
Studiepunten (ECTS)
15
Voertaal
Engels
Locatie
Campus Woudestein, Rotterdam

Registration

Please read the application procedure for more information.