Self Service

Self service

A number of financial databases, Bloomberg, Datastream, Eikon, MorningStar and SDC Platinum, is only accessible at the Polak building. The other databases are also accessible at home with VPN.

Datastream, SDC Platinum and MorningStar

The EDSC has two pc’s available for self service use of Datastream, SDC Platinum and MorningStar. These selfhelp pc’s can be found in the EDSC-office, in Polak building 3.17, on the third floor. You can reserve for maximum an hour a day of these pc’s.

You can make a reservation of these self help pc’s on working days between 9 and 18 o'clock,  through the Virtual desk or at the information desk in the UL. While making a reservation please mention which Database you want to use.
After 18 o'clock and in the weekend the pc's are available during the opening hours, with the principle 'first come, first served'.

Four important restrictions are:

  • The EDSC cannot guarantee access to the Datastream. The connection is shared between the two computers in Polak building 3.17 and university researchers. You can however always prepare your Datastream request and as soon as the other user has been inactive for two minutes, the connection will be redirected to the pc in the library.
  • During these sessions it is not possible to ask assistance from the Datateam. You may however make use of the manuals that are available. Apart from the manual please also use the EDSC tools for efficient database usage. It’s possible to ask a question by using the form on the website.
  • If you do not show up within ten minutes of the appointed time, the reservation is cancelled. You can’t make a new reservation for that day.
  • It's not possible to save files on the Datateam computer. Save the files on an USB-stick or e-mail them to yourself before you shut down the computer. When the files are too big to send by e-mail, use for example wetransfer.com.

Bloomberg

The Bloomberg terminals can only be accessed at the Polak building in the Erasmus Data Service Centre (EDSC) office. In the Bloomberg Class, 3.18, we have 11 terminals, one for the lecturer and 10 for EUR-students and EUR-researchers. When the Bloomberg Class is not booked for workshops or by teachers you are free to work at a terminal, no reservation is needed.

A basic manual of Bloomberg is available and specific manuals for finding bonds, ratings, futures and ESG-data in Bloomberg. You cannot ask assistence of the Datateam. You can however ask questions to the helpdesk of Bloomberg, by using the chat-option, available on Bloom01.

Eikon

Eikon is the successor of both Datastream and ThomsonOne. The interface looks a lots like Bloomberg and it’s also possible to use an Excel add-in. Untill the end of this year it’s possible to try Eikon (you still have access to Datstream and ThomsonOne)

Student can make use of Eikon in the Bloomberg class (Y03-18). The two rows with only two terminals instead of three have Eikon access. For Eikon you have to login with an username password that you can find on the screen of the terminal. Researcher will have one account by department. Right now 6 trial accounts are available. Contact the Datateam to know who is the tester within your department.

To activate the add-ins, this is what you need to do:

Login to Eikon. Select Options - Apps. The following apps will be installed:
Datastream, Datastream Charting, Deal Analytics, Eikon for Microsoft Office Core (32 bit), Linking and Presentation Tools.
Wait till all apps states :Restart Required. Click on Okay and close Excel. Don't restart the pc, because Eikon will still be running on the background. Wait til Excel is fully closed. When  in doubt check task manager. Now restart Thomson Reuters Eikon - Microsoft Excel and check if you see the new tab on the right: Thomson Reuters Datastream.

Unfortunatelly you have to do this each time you want to use the terminal.

Please share your thoughts about this new product with us: are you experiencing technical issues, what do you think of the interface or are you looking for info that you were able to find in the predecessor?

 

Read here how to use Eikon