The Expert Group on Health & Care Regulation at Erasmus School of Health Policy & Management (ESHPM) is collaborating with Statens Helsetilsyn (Norwegian Board of Health Supervision) on an international research project exploring how serious adverse events in healthcare can be followed up in ways that promote learning, safety, and trust.
The project focuses on a key challenge in healthcare regulation: how organizations and regulators can move beyond accountability alone and support meaningful learning and improvement after serious incidents. While investigations often concentrate on understanding what happened, less is known about what contributes most effectively to recovery, learning, and prevention of future harm for patients, families, healthcare professionals, and organizations.
As part of the project, researchers and stakeholders recently gathered in Norway for a unique two-day co-production seminar bringing together patient representatives, healthcare professionals, regulators, and academic experts from across Europe. Through dialogue and shared reflection, participants explored how follow-up processes after serious adverse events can better support recovery, foster trust, and strengthen collective learning across organizations and healthcare systems.
This research collaboration combines expertise from regulatory practice, patient safety research, and participatory approaches to healthcare improvement. Researchers from the Expert Group on Health & Care Regulation are studying how multi-stakeholder processes can help regulators mobilize different forms of knowledge and experience to inform future policy and supervision practices.
The aim of the project is to contribute to our broader ambition of strengthening healthcare regulation as a driver for improvement, learning, and safer care.