The 'Finance Services' department works son the operational end-to-end business processes and the financial transaction flows that go with them, including quality assurance.
The core of the department is to provide good service and ensure that everything related to finance runs smoothly. Telling the story behind the numbers is an important task. The customer is central to this. Employees provide them with advice, both on request and proactively. The focus here is mainly on:
- Data-oriented work with the help of digitalisation
- Redesigning the end-to-end business processes based on a digital vision
- Being a solid sparring partner for financial issues
- Customer-oriented work, with a focus on innovation, optimisation and digitalisation
Finance Services are working on a future-proof approach, with a focus on connected collaboration within both its own department and the entire university. This choice is not a coincidence. The demand for finance products will grow in the coming years, while at the same time the quality requirements are changing and becoming more strict. This includes:
- Improving quality budgets and forecasts
- Making reports focused on current financial performance available more quickly
- Working with AI/further digitalisation
It remains a challenge how the service can be organised in better and smarter ways, and where the department can find, complement and strengthen each other.
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