dr. S (Sandra) Sülz

Biography

Sandra Sülz received her received her doctoral degree from the University of Cologne, Germany, in 2014.

Her research aims to improve healthcare organizational performance and patient outcomes through organizational design and data-driven technologies. Specializing in health service operations management, she studies what works, why it works, and how effective practices can be implemented and scaled. Her work combines rigorous empirical research with close collaboration with healthcare practitioners, with particular attention to decision-making, organizational and behavioral responses, professional discretion, trade-offs, and (un)intended consequences in healthcare processes and service delivery.