dr. (Sandra) S Sülz

Biography

Sandra Sülz received her received her doctoral degree from the University of Cologne, Germany, in 2014.

Her research expertise is in health service operations management (HSOM), which involves applying management science and operations principles to the healthcare sector. The HSOM field is recognized for its strong emphasis on decision-making, carefully considering trade-offs, professional discretion, and potential unintended consequences in processes and service delivery.

A central theme in ongoing and future research is leveraging data and analytics to drive decision-making, with a core focus on designing, overseeing, and refining organizational processes to efficiently deliver healthcare services. The increasing availability of vast amounts of data offers numerous opportunities to rigorously analyze and improve decision-making processes in healthcare, ultimately aiming for enhanced patient outcomes and experiences and more efficient workflows. Current projects focus on (i) how to use data routinely collected in Emergency Departments (ED) to assess primary care performance, (ii) under which conditions healthcare professionals trust predictions generated by data-driven technologies, and (iii) assessing implications for the management and organization of patient journeys.

Erasmus School of Health Policy & Management

Assistant professor | Health Services Management & Organisation (HSMO)
Email
sulz@eshpm.eur.nl
Room
J6-39
Location
Burg. Oudlaan 50, Rotterdam

More information

Work

Advanced Research Methods

Level
master
Year Level
master
Year
2024
Course Code
GW4003MV

Advanced Research Methods

Level
master - jaar 2
Year Level
master - jaar 2
Year
2024
Course Code
GW4003MD

ESHPM Zorgmanagement

Year
2024
Course Code
GWMTTZOMA

Value-Based Services

Level
master
Year Level
master
Year
2024
Course Code
GW4014MD

Value-Based Services

Level
master
Year Level
master
Year
2024
Course Code
GW4014MV

Capacity & Process Management

Level
master
Year Level
master
Year
2024
Course Code
GW4018MD

Capacity & Process Management

Level
master
Year Level
master
Year
2024
Course Code
GW4018MV

ESHPM HCM

Year
2024
Course Code
GWMTTHCM

Advanced Research Methods

Year Level
master, master
Year
2024
Course Code
GW4588M

News regarding dr. (Sandra) S Sülz

Co-creating student-centered learning journeys for academic and professional skills

CLI Fellow Sandra Sülz researched co-creating student-centered learning journeys for academic and professional skills.

Performance measurement: a good or a bad thing?

Performance measurement in healthcare has grown in popularity, but does usage of that have a positive effect? Hilco van Elten did research on this.

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