My research focuses on enhancing the informativeness of online ratings and improving the collection of consumer feedback. I aim to reduce decision uncertainty…
Researcher Profile
PhD candidate - Rotterdam School of Management, Erasmus University
Thu Phuong (Phuong) Phan is a PhD researcher at the International Institute of Social Studies (ISS), Erasmus University Rotterdam.
Her academic interests lie…
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External PhD candidate - International Institute of Social Studies
Yuying Hou is a PhD researcher in human geography at the International Institute of Social Studies, Erasmus University Rotterdam. Her doctoral research examines…
Researcher Profile
External PhD candidate - International Institute of Social Studies
Jana Retkowsky is Assistant Professor at the Department of Technology and Operations Management (Innovation Management section) at the Rotterdam School of…
Researcher Profile
Assistant professor - Rotterdam School of Management, Erasmus University