Do you have any ideas about how we can make the (study) environment in the Library even more pleasant and how we can offer our services in the best possible way? Let us know.
Our most recent Customer Satisfaction Survey already showed that, in general, you are quite satisfied with the University Library and the services we offer: a friendly image, helpful staff, the large number of resources you can consult and the pleasant atmosphere and study facilities. The reservation system also got good ratings, although each system has its drawbacks.
Of course, there are always things that can be improved. This is the top 5 that you indicated:
Points for improvement |
|
|
|
|
|
If you want to help us with (one of) these points of improvement, click here.