How do algorithms shape the way we work? Does robotisation alter the relationship between employees? Does working through digital platforms affect the well-being of employees? And if so, how do we deal with the consequences of these technologies at an employee, organisational and governmental level? Dr. Claartje ter Hoeven is going to investigate these questions as the professor of ‘Organisational Dynamics in the Digital Society' at the Erasmus University Rotterdam. This multidisciplinary endowed chair is a part of the 'Meeting the Future Society' strategy of the Erasmus School of Social and Behavioural Sciences (ESSB).
Ter Hoeven explores how digital technologies are able to help organise, manage and shape the way we work. Having to work with digital technologies such as robots can influence the status of employees or even the structure of their job. The arrival of a robot can provide employees with more interesting tasks, but on the other hand, the robot may literally and/or figuratively get in their way. Ter Hoeven works together with colleagues from the Psychology, Sociology and Public Administration departments. In collaboration with the same colleagues, she is also setting up a new multidisciplinary master's program with the same name: Organisational Dynamics in the Digital Society.
The aim of the education and research program is to gain insight into the possible consequences of digital technologies for the quality and organisation of work. With these new insights, we can reinforce the advantages of digital technology (such as efficiency, cooperation and status) while reducing the disadvantages in the workplace (such as workload, alienation and job insecurity). The findings can also be used by organisations and governments that are concerned with the quality of work or sustainable employability in the digital age.
Meeting the Future Society
This multidisciplinary chair lies within the ESSB's strategy established for 2019-2022. The strategy consists of four pillars, one being 'Organisational Dynamics in a Digital Society'. Ter Hoeven is the driving force behind this strategic pillar.
About Claartje ter Hoeven
Prof. Dr. Claartje ter Hoeven obtained her PhD in 2009 with a dissertation on sick-leave at the University of Twente. Between 2009 and 2019 she worked at the Amsterdam School of Communication Research within the University of Amsterdam where she taught and researched information and communication technologies, 'constant connectivity', work-life balance, the new way of working and the well-being of employees. Since September 2019 she has been an employee at the Erasmus University Rotterdam where she continues her work on digital technologies in an organisational context.