Published in Open Access: Introducing vigilant Audiences by Daniel Trottier
Daniel Trottier is Associate Professor at the Erasmus School of History, Culture and Communication (ESHCC). His current research considers how digital media are increasingly used - or misused - for denunciation, shaming, doxing and conspiracy theories. Trottier published his book on this topic Open Access with the help of the Erasmus Open Access Fund.
Your Open Access book Introducing Vigilant Audiences was recently published. You talk about 'digital pillory' as a form of digital punishment. Can you explain what this means and why it is relevant?
"The search for forms of moral scrutiny and justice has always happened, and nowadays this search is often conducted through digital media. People can pillory each other digitally in different ways: You make a video, put it online and thousands of people can watch and criticise it. The problem is, as soon as it’s online, you lose control of the content. We see this phenomenon in different contexts: from pedo-hunters to anti-racism, but also against people who don't wear their masks over their nose. Websites like Dumpert, Geenstijl or FOX News work with this phenomenon of digital vigilantism. Sometimes the consequences get to the point where proportionality is gone."
And that's a problem for the people featured in these videos?
"Yes, but also for the people who distribute these videos, sometimes they get the backlash. And it actually increases polarisation in society."
Is there a solution?
"All people should get (social) media training, not only children. People often don't realise the impact of their action. We are still a bit illiterate in this regard. What is clear from my interviews is that one of the reasons people create these digital pillories is because they are looking for some kind of community. They are actually looking for connection with other people. That in itself is a plausible desire. People used to have the church or their family; that influence is diminishing. But religion is not the solution for everyone. We can think about technological solutions on the one hand such as ‘report’ buttons, and about a more humanistic design of these platforms on the other, so that preventing social harm comes before maximising user engagement."
"Open access publishing is important because in this way research becomes accessible even outside the university environment. In addition, it is important because developments in the world are moving quickly. Think of movements such as #metoo and #BLM, but also of developments in individual neighbourhoods. Science generally moves slowly, and open access publishing is a way to learn about new perspectives faster, for example, through almost-instant feedback."
Do you have some advice for fellow researchers?
“Open access is a rapidly changing landscape, in terms of publishers, repositories and funding. Listen to your local research librarian and take the time to find venues that can support you.”