Online hate is a problem faced by both media platforms and platform users alike. Research has already shown us that it is a widespread issue, but strategies to best moderate or delete this type of content are less clear. Erasmus University and the Center for Media Engagement launch collaborative research project on hate speech moderation.
The Erasmus Research Centre for Media, Communication and Culture (ERMeCC) partnered with the Center for Media Engagement to tackle the issue of hate speech moderation. While previous research mostly focused on the speech itself, this new project looks at the actual task of moderation. It will also examine users’ perception of moderation by asking what makes moderation fair and legitimate. To account for possible cultural differences, three countries will be studied: the Netherlands, the United States of America and Portugal.
The insights provided by this research will help challenge the spread of hate speech on online platforms. The aim of the project is to establish moderation practices that are widely accepted by online communities worldwide. In short, we will seek to determine how moderation can be both efficient and well-received by online users.
This 12-month project is funded by a $100 thousand Facebook research award and is supported by the Nova University of Lisbon, Portugal. ERMeCC is part of Erasmus University in the Netherlands. The Center for Media Engagement is part of the Moody College of Communication at the University of Texas at Austin in the United States of America.