Biography
Professor ter Hoeven is the scientific director and coordinator of the interdisciplinary master and research program ‘Organizational Dynamics in the Digital Society’. Her scholarly interests encompass constant connectivity, digital labor, algorithmic management, and worker’s well-being. Currently, her teaching and research focuses on how digital technologies reconfigure work for different people in different types of work. In 2020 she received an ERC consolidator grant for the project ‘The Ghostworker’s Well-being: An Integrative Framework’ on the work conditions and well-being of online platform workers in Europe. She is part of the steering committee of the 4th Erasmus Initiative ‘Societal Impact of AI’, specifically focusing on the theme AI in work and labor. Together with the municipality of Rotterdam and colleagues from Public Administration and Organizational Psychology, she is involved in the Knowledge Lab “Organizations in a Smart City”. Furthermore, she is member of the executive board of the Leiden-Delft-Erasmus Centre for BOLD Cities, which uses big data research to help find solutions for urban problems.
Research interests: Digital labor, algorithmic management, remote work, worker’s well-being
Erasmus School of Social and Behavioural Sciences
- terhoeven@essb.eur.nl
More information
Work
- Claartje ter Hoeven, C Stohl, P Leonardi & M Stohl (2021) - Assessing organizational information visibility: Development and validation of the information visibility scale - Communication Research (print), 48 (6), 895-927 - doi: 10.1177/0093650219877093 - [link]
- L.L. (Lieke) ten Brummelhuis, CL (Claartje) ter Hoeven & M. (Mariana) Toniolo-Barrios (2021) - Staying in the loop: Is constant connectivity to work good or bad for work performance? - Journal of Vocational Behavior, 128 - doi: 10.1016/j.jvb.2021.103589 - [link]
- Claartje Hoeven & W van Zoonen (2020) - Helping others and feeling engaged in the context of workplace flexibility: the importance of communication control - International Journal of Business Communication - doi: 10.1177/2329488419898799 - [link]
- Nadine Büchler, CL (Claartje) ter Hoeven & Ward van Zoonen (2020) - Understanding constant connectivity to work: How and for whom is constant connectivity related to employee well-being? - Information and Organization, 30 (3) - doi: 10.1016/j.infoandorg.2020.100302 - [link]
- Claartje Hoeven, W Van Zoonen & KL Fonner (2016) - The practical paradox of technology: The influence of communication technology use on employee burnout and engagement - Communication Monographs, 83 (2), 239-263 - doi: 10.1080/03637751.2015.1133920 - [link]
- Justien Dingelstad, Francisca Grommé, Jans Berden, Claartje ter Hoeven & Iris Wallenburg (2023) - The Caring Baker: How Digital Nursing Platforms Transform Healthcare
- Francisca Grommé, Jans Berden & Claartje ter Hoeven (2022) - How Platform Workers Juggle Jobs: Algorithmic Management as Part of Distributed Work Practices
Thesis
- Year
- 2024
- Course Code
- FSW-140
3.3 Onderzoek in de Praktijk
- Year
- 2024
- Course Code
- ESSB-S3030
4.1 Introduction to DWS
- Year
- 2024
- Course Code
- FSW-111