prof.dr. (Claartje) CL ter Hoeven


Professor ter Hoeven is the scientific director and coordinator of the interdisciplinary master and research program ‘Organizational Dynamics in the Digital Society’. Her scholarly interests encompass constant connectivity, digital labor, algorithmic management, and worker’s well-being. Currently, her teaching and research focuses on how digital technologies reconfigure work for different people in different types of work. In 2020 she received an ERC consolidator grant for the project ‘The Ghostworker’s Well-being: An Integrative Framework’ on the work conditions and well-being of online platform workers in Europe. She is part of the steering committee of the 4th Erasmus Initiative ‘Societal Impact of AI’, specifically focusing on the theme AI in work and labor. Together with the municipality of Rotterdam and colleagues from Public Administration and Organizational Psychology, she is involved in the Knowledge Lab “Organizations in a Smart City”. Furthermore, she is member of the executive board of the Leiden-Delft-Erasmus Centre for BOLD Cities, which uses big data research to help find solutions for urban problems.

Research interests: Digital labor, algorithmic management, remote work, worker’s well-being

Erasmus School of Social and Behavioural Sciences

Full professor | Science Public Issues and Imaginaries
Burg. Oudlaan 50, Rotterdam

More information


  • Justien Dingelstad, Francisca Grommé, Jans Berden, Claartje ter Hoeven & Iris Wallenburg (2023) - The Caring Baker: How Digital Nursing Platforms Transform Healthcare
  • Francisca Grommé, Jans Berden & Claartje ter Hoeven (2022) - How Platform Workers Juggle Jobs: Algorithmic Management as Part of Distributed Work Practices

4.1 Introduction to DWS

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News regarding prof.dr. (Claartje) CL ter Hoeven

Four ESSB researchers receive a NWO SGW Open competition grant

Financing for research on digital platform work; labour market position of refugees; perfect parents

Mental well-being platform workers under pressure

The mental health of people who do so-called platform work is worse than that of those who do not. This is according to research by the strategy group at ESSB.
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