Approach

How we collaborate on educational quality assurance
Students laugh outside.

Together we are stronger. Erasmus University Rotterdam operates as 'one connected university': we value the strength of differences between faculties while consciously focusing on collective action on shared themes. The connecting leadership of deans and vice-deans of education ensures alignment between strategic direction and implementation and delivery. Together with the Executive Board, they set the strategic course while encouraging ownership at the decentralized level. 

Dronebeeld van de campus Woudestein met de gebouwen, vijvers en bomen.
Alexander Santos Lima

Collaboration plays a key role in this. In various communities, staff work cross-faculty on educational innovation. The Community for Learning & Innovation (CLI) supports this process and helps share knowledge and experience.

External partners are essential for our impact-driven education. We collaborate with other universities, societal organizations and business - from guest lectures to strategic alliances. This way we connect our education with real-world challenges.

Roles and responsibilities

Clearly defined roles, shared responsibility. Everyone involved in our educational programmes has a role in quality assurance - from the Executive Board to individual lecturers.

  • Programme Management

    Programme directors bear primary responsibility for the quality of their programme. They manage the programme team, monitor curriculum coherence, and ensure systematic improvement based on feedback from students, lecturers, and other internal and external stakeholders.

  • Leadership

    Faculty boards provide frameworks and support, monitor risks and ensure mutual learning and alignment between programmes. The Executive Board maintains strategic oversight and is ultimately responsible for educational quality.

  • Other stakeholders

    Students and staff in programme committees, faculty councils and the university council: participation fulfills a crucial role as constructive sparring partner and guardian of our quality culture. Examination boards independently safeguard assessment quality. External advisors - from alumni to field experts to international peers - bring the outside-in perspective that helps us further improve educational quality.

Two students study with each other and watch their laptops in Langeveld.
Erasmus University Rotterdam - Alexander Santos Lima

Self-direction, collective support

The transition toward strengthened ownership at the programme level doesn't mean programmes stand alone. Staff at the institutional and faculty level support with expertise, tools and instruments and collegial advice - when needed.

Our improvement cycle 

Our quality assurance operates through various, interconnected continuous improvement cycles - from daily practice to strategic recalibration.

At the programme level the annual cycle encompasses drawing up plans (including in the TER, the Teaching and Examination Regulations), implementing, evaluating with all stakeholders, and improving. External accreditation occurs every six years, and halfway through each accreditation period, an interim programme evaluation (TOE) under our own direction. 

At faculty and institutional level, we align through planning & control cycles, bilateral meetings, and strategic dialogues. This way, we ensure that developments at programme level contribute to broader goals, while signals from practice feed our policy.

Internal and external evaluations mutually strengthen each other. Our internal evaluations are designed to simultaneously provide support for external accountability toward accreditation panels. Conversely, we let peer feedback flow back into our internal improvements.

From reactive to proactive. By working on quality systematically, we avoid workload peaks around accreditations and can adapt quickly to new developments.

Quality dialogues

Dialogue drives quality. At EUR, we recognize the power of dialogue. Quality emerges through open, constructive dialogues between all stakeholders.

Vertical dialogue ensures strategic direction and alignment. Think of bilateral meetings between the Executive Board and Faculty Boards, or between programme management and lecturers.

Horizontal dialogue has two forms: collegial dialogue between people in similar roles (such as vice-deans among themselves), and functional dialogue between different roles (such as between board and participatory bodies). Both are essential for supported decision-making.

Learning dialogues take place in communities, networks and during education days. Here, professional development, sharing good practices and collective reflection on challenges are central.

Structure serves dialogue. We consciously organize various types of dialogues - formal and informal, large and small, internal and external. Always with the same objective: ensuring that different perspectives are heard, leading to better decisions and more shared understanding.

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