Biography
Sandra Sülz received her received her doctoral degree from the University of Cologne, Germany, in 2014.
Her research expertise is in health service operations management (HSOM), which involves applying management science and operations principles to the healthcare sector. The HSOM field is recognized for its strong emphasis on decision-making, carefully considering trade-offs, professional discretion, and potential unintended consequences in processes and service delivery.
A central theme in ongoing and future research is leveraging data and analytics to drive decision-making, with a core focus on designing, overseeing, and refining organizational processes to efficiently deliver healthcare services. The increasing availability of vast amounts of data offers numerous opportunities to rigorously analyze and improve decision-making processes in healthcare, ultimately aiming for enhanced patient outcomes and experiences and more efficient workflows. Current projects focus on (i) how to use data routinely collected in Emergency Departments (ED) to assess primary care performance, (ii) under which conditions healthcare professionals trust predictions generated by data-driven technologies, and (iii) assessing implications for the management and organization of patient journeys.
Erasmus School of Health Policy & Management
- sulz@eshpm.eur.nl
More information
Work
- Tamara Broughton, Anne Marie Jansen & Sandra Sülz (2025) - From Data to Improvement: Social Mechanisms as a Key to Understanding Dashboard Adoption - American Journal of Medical Quality, 40 (2), 31-37 - doi: 10.1097/jmq.0000000000000225
- Anne Marie Weggelaar-Jansen, Sandra Sülz & Rik Wehrens (2024) - Using causal diagrams to understand and deal with hindering patterns in the uptake and embedding of big data technology - doi: 10.1561/9781638282372.ch3 - [link]
- Sandra Sülz, Andreas Fügener, Michael Becker-Peth & Bernhard Roth (2024) - The potential of patient‑based nurse staffing – a queuing theory application in the neonatal intensive care setting - Health Care Management Science, 27 (2), 239-253 - doi: 10.1007/s10729-024-09665-8 - [link]
- Thomas Reindersma, Isabelle Fabbricotti, Kees Ahaus, Chris Bangma & Sandra Sülz (2024) - Inciting maintenance: Tiered institutional work during value-based payment reform in oncology - Social Science and Medicine, 347 - doi: 10.1016/j.socscimed.2024.116798 - [link]
- Anouk van Alphen, Sandra Sülz, Hester Lingsma & Robert Jan Baatenburg de Jong (2023) - Prioritization of surgical patients during the COVID-19 pandemic and beyond: A qualitative exploration of patients’ perspectives - PLoS ONE, 18 (11 November) - doi: 10.1371/journal.pone.0294026 - [link]
- Sandra Sülz, Ludwig Kuntz, Helena Sophie Müller & Michael Wittland (2022) - Catholic Ownership, Physician Leadership and Operational Strategies: Evidence from German Hospitals - Healthcare, 10 (12) - doi: 10.3390/healthcare10122538 - [link]
- Tim N. Nolte, Felix Miedaner & Sandra Sülz (2022) - Physicians’ Perspectives Regarding Private Equity Transactions in Outpatient Health Care—A Scoping Review and Qualitative Analysis - International Journal of Environmental Research and Public Health, 19 (23) - doi: 10.3390/ijerph192315480 - [link]
- Thomas Reindersma, Isabelle Fabbricotti, Kees Ahaus & Sandra Sülz (2022) - Integrated Payment, Fragmented Realities?: A Discourse Analysis of Integrated Payment in the Netherlands - International Journal of Environmental Research and Public Health, 19 (14) - doi: 10.3390/ijerph19148831 - [link]
- Thomas Reindersma, Sandra Sülz, Kees Ahaus & Isabelle Fabbricotti (2022) - The Effect of Network-Level Payment Models on Care Network Performance: A Scoping Review of the Empirical Literature - International Journal of Integrated Care, 22 (1) - doi: 10.5334/ijic.6002 - [link]
- Hilco J. van Elten, Sandra Sülz, Erik M. van Raaij & Rik Wehrens (2022) - Big Data Health Care Innovations: Performance Dashboarding as a Process of Collective Sensemaking - Journal of Medical Internet Research, 24 (2) - doi: 10.2196/30201 - [link]
