Eric van Heck is Professor of Information Management and Markets, Rotterdam School of Management, Erasmus University (RSM).
His research is at the interface of business and technology and concentrates on the role and impact of business architectures and digital platforms.
His work combines insights from different academic fields, such as economics, management science, information systems, and computer science, and helps to tackle complex business and societal challenges.
He works on topics such as auction markets, data science & analytics, circular and digital business & ecosystems, and digital work, and is an active member of the Erasmus Center for Data Analytics and the Erasmus Center for Future Energy Business.
Research is carried out in collaboration with innovative companies and universities in Brazil, China, Europe, Indonesia, and USA. He led the Artificial Intelligence in the Floriculture Chain - iFlow project (2015 - 2020) in collaboration with Royal FloraHolland, Zentoo, and Wageningen University, and sponsored by Topsector Horticulture and Starting Materials.
Professor van Heck teaches the elective course Circular and Digital Business Design (BMME154) in the BIM master program and the executive courses "Leading Transformation in the Digital Economy" in the ECGL-RSM Advanced Leadership Program (Jakarta, Indonesia) and modules in the RSM open executive courses on "Leadership Challenges with Data Analytics" and "Digital Leadership and Change".
Professor van Heck is the author of Technology Meets Flowers: Unlocking the Circular and Digital Economy (Springer, 2021).
Articles have appeared in academic journals such as Information Systems Research, Journal of Information Technology, Management Science, and MIS Quarterly and in business-oriented journals such as California Management Review, Harvard Business Review, and MISQ Executive.
His work received nominations and awards such as the ERIM Book Award 2004, the ERIM Impact Award 2010, the Literati Network Award for Excellence 2012, the Best Paper Award Nominee at CIST 2012 and 2013, the AIS Award for Best Conference Paper in IS Education 2015, and the Best Paper Award Nominee at ICIS 2017. In 2020, he received the AIS Sandra Slaughter Service Award, the AIS Technology Challenge Award, and the AIS Impact Award. The 2020 AIS Impact award was received for joint research impact with Yixin Lu, May Truong, Alok Gupta, and Wolf Ketter in the iFlow project.
Actually, Professor van Heck is an active member of the Association of Information Systems (AIS) community. He was the program co-chair of ECIS 2013 in Utrecht and of ECIS 2020 - the First Virtual Conference of AIS, the track co-chair of the Economics and IS track at ICIS 2009 in Phoenix, ECIS 2011 in Helsinki, and ICIS 2012 in Orlando, and the track co-chair of the General IS track at ECIS 2019 in Stockholm. He was the chairman of the doctoral consortium at ECIS 2008 in Galway, and faculty member of the doctoral consortium at ECIS 2007 in St.Gallen and ICIS 2011 in Shanghai, and member of the 2014 AIS nomination committee.
His former roles include that of Academic Director of the Business Information Management (BIM) MSc. program, ERIM's Director of Doctoral Education, and Chairman of the Department of Technology & Operations Management.
He has been a Visiting Student at Cornell University, twice a Visiting Scholar at New York University, and a Visiting Scholar at MIT Center for Information Systems Research (CISR). He has been a Visiting Professor at Aalto University School of Business (Helsinki, Finland), at Ludwig-Maximilians University (Munich, Germany), and at Fundação Getulio Vargas (FGV) in São Paulo (Brazil).
He worked as a software programmer and system analyst at Cap Gemini Nederland, as an assistant professor at Wageningen University, and as a research fellow at the Center for Economic Research (CentER) at Tilburg University.
He earned a BSc. degree (Land and Water Use), a MSc.degree (Majors in Land and Water Use and in Information Management, and Minors in Operations Research and in Agricultural Economics), and a PhD. degree (Information Systems) from Wageningen University.
C Driedonks, S Gregor, A Wassenaar & Eric Heck (2005) - Economic and social analysis of the adoption of B2B electronic marketplaces: a case study - International Journal of Electronic Commerce, 9 (3), 49-72
Eric Heck & PJP Zuurbier (1991) - Bedrijfskunde en Agribusiness: agro-industriele ontwikkelingen in de jaren negentig - vakgroep Bedrijfskunde, Landbouwuniversiteit Wageningen
PJP Zuurbier, JM Bots, Arthur Edwards, Eric Heck, JA Hendriks, CJ van der Meer, SI Stemme & ACM Zwanenberg (1991) - Besturen van organisaties: een inleiding tot de Bedrijfskunde - Educaboek
PJP Zuurbier, JM Bots, Arthur Edwards, Eric Heck, JA Hendriks, CJ van der Meer, SI Stemme & ACM Zwanenberg (1991) - Werkboek Besturen vanorganisaties: een inleiding tot de Bedrijfskunde, - Educaboek
JM Bots, Eric Heck, V van Swede & JL Simons (1990) - Bestuurlijke Informatiekunde - Cap Gemini Publishing
Marcel Oosterhout, E Koenen & Eric Heck (2009) - The adoption of Grid Technology and Its Perceived Impact on Agility. Empirical Evidence from a Business Experiment with Small and Medium Enterprises in the Netherlands - Springer
Marcel Oosterhout, Eric Heck, Eric Waarts & J van Hillegersberg (2008) - Business agility: Need, readiness and implications for Smart Business Networks - Smart Business Networks
Ting Li, Eric Heck & Peter Vervest (2006) - Dynamic Pricing Strategies for Yield Improvement with Smart Card Adoption in Dutch Travel Industry - Springer
Ting Li, Eric Heck & Peter Vervest (2006) - Customer-Centric Business Networks: Case of the Evolutionary Network of Octopus - Springer
T Kern, LP Willcocks & Eric Heck (2006) - The winner's curse in outsourcing: How to avoid relational trauma - Palgrave Macmillan
Marcel Oosterhout, Eric Waarts, Eric Heck & J van Hillegersberg (2006) - Business agility: need, readiness and alignment with IT-strategies - Butterworth-Heinemann
Peter Vervest, Kenneth Preiss, Eric Heck & LFJM (Louis-François) Pau (2005) - The Emergence of Smart Business Networks - Springer
Eric Heck (2004) - Seizing the Value of Online Auctions - John Wiley & Sons Inc.
Eric Heck (2004) - Innovative Electronic Reverse Auctions in Demand Chains: Prototype and Experiments - Erasmus Universiteit Rotterdam (EUR)
V Jarkko & Eric Heck (2003) - The Impact of Multi-Access Technologies on Exchange Processes in Five Online Markets in Finland - Turku Centre for Computer Science, TUCS General Publication
Otto Koppius & Eric Heck (2002) - The role of product quality information, market state information and transaction costs in electronic auctions - Academy of Management
Matthijs Wolters, Eric Heck & Peter Vervest (2002) - Modularity in Three Dimensions: A Study of Mass Customization in the Dutch House Building Industry - Springer
PMA (Piet) Ribbers, A Fairchild, Eric Heck & J Kleijnen (2002) - Creating Alternative Electronic Trading Mechanisms in Time-Sensitive Transaction Markets - Kluwer Law International
Otto Koppius, K (Kuldeep) Kumar & Eric Heck (2000) - Electronic Multidimensional Auctions and the Role of Information Feedback
Eric Heck (2000) - Innovative eAuctions in Supply and Demand Chains
Eric Heck (2000) - Winner's Curse in ICT Outsourcing and its Effects on the Outsourcing Relationship
L Wilcocks, Eric Heck & T Kern (2000) - Evindence of a winner's curse in ICT outsourcing and its effects on the outsourcing relationship
Eric Heck (2000) - Innovative Electronic Auctions in Supply and Demand Chains: Empirical Research in the Floower Industry - Wageningen Pers
Eric Heck & Peter Vervest (1999) - Web-based auctions: How should CIO's deal with them - ITU
Eric Heck & PMA (Piet) Ribbers (1999) - The Adoption and Impact of EDI in Dutch SME's, TRACK 7: Management of Technology - IEEE Computer Society Press
Eric Heck (1999) - Electronic Auctions in the Flower Industry - UNICOM
Eric Heck & PMA (Piet) Ribbers (1999) - Experiences with Electronic Auctions in the Dutch Flower Industry - The MIT Press
R Berger, C Lansbergen, B Meijboom, P Peteri, M Muller, P op den Brouw & Eric Heck (1999) - Debat 'Innovative transport systems of the Aalsmeer Flower Auctions' - NIPO
Eric Heck (1999) - Different Electronic Markets - UNICOM
Eric Heck & Peter Vervest (1998) - Electronic web-based auctions: theory and practice - EURIDIS
Eric Heck (1998) - Say it with flowers - EEMA
Matthijs Wolters, Eric Heck, MR Hoogeweegen & Peter Vervest (1998) - A business network redesign approach: conceptual and practical issues - The Netherlands Trail Research School
Eric Heck, S Klein, A Kambil & P Lodbrok (1998) - Web-based auctions: theoretical issues and practical experiences - ICIS
Eric Heck (1998) - Veilingen en tenders op het internet: 'eenmaal, andermaal ... verkocht' - Otto Cramwinkel
Eric Heck & PMA (Piet) Ribbers (1998) - Experiences with electronic auctions in the Dutch flower industry - EEMA
Tomoyoshi Matsuda & Eric Heck (1998) - AUCNET's third challenge - critical success factors for new entrants using electronic markets - International Center for Electronic Commerce
Eric Heck & PMA (Piet) Ribbers (1997) - Introducing electronic auction systems in the Dutch flower industry: a comparison of two electronic auction system initiatives in the Dutch flower auctions - Copyright Center for Management of Cooperation, EUR
Eric Heck & H Bon (1997) - Business value of electronic commerce. Case study: the expected costs and benefits of electronic commerce scenarios for a Dutch exporter - Moderna Organizacija
Eric Heck, E van Damme, J Kleijnen & PMA (Piet) Ribbers (1997) - New entrants and the role of information technology : The case of the tele flower auction in the Netherlands - Institut für Wirtsschaftsinformatik der Uv. St. Gallen
Eric Heck, E van Damme, J Kleijnen & PMA (Piet) Ribbers (1997) - New entrants and the role of information technology: The case of the Tele Flower Auction in the Netherlands - IEEE Computer Society Press
Eric Heck & PMA (Piet) Ribbers (1997) - Value-creation by reshaping customer and supplier relationships with EDI: The case of Technische Unie in The Netherlands - Cork Publishing Limited
Eric Heck & Wolf Ketter (2010) - Software agents supporting decision-makers in complex flower business networks
Otto Koppius & Eric Heck (2005) - Supply and Demand Driven Coordination in Smart Business Networks - Springer
Matthijs Wolters, Peter Vervest & Eric Heck (2005) - Building Networks In-Sync - Springer
Peter Vervest & Eric Heck (2004) - Vanenburg Science Seminar on Smart Business Networks
Eric Heck (1999) - Ervaringen met electronische veilingen in de Nederlandse bloemenindustrie - Kluwer
Matthijs Wolters, Eric Heck, MR Hoogeweegen & Peter Vervest (1998) - KLM Distributie: ondersteuning voor massa-individualisering - TVA developments bv
SR Koendjbiharie, Otto Koppius, Peter Vervest & Eric Heck (2010) - Network Transparency and the Performance of Dynamic Business Networks
Peter Baalen & Eric Heck (2009) - The impact of Trust and Empowerment on Satisfaction and Productivity of IT Knowledge Workers
UL Radkevitch, Eric Heck & Otto Koppius (2005) - Buyer Commitment and Opportunism In An Electronic Market for IT Services.
Ting Li, Peter Vervest & Eric Heck (2005) - Smart Card Technology in Transportation Industry -- A Yield Management Perspective
Huong Truong, Alok Gupta, Wolf Ketter & Eric Heck (2020) - The Declining Price Anomaly in B2B Sequential Multi-channel Auctions
Ting Li, F Hofker, Eric Heck & Peter Vervest (2006) - Do Customers Respond to Differentiated Pricing in Public Transport? -- An Analysis of Behavioral Response Using Stated Preference Experiment
Ting Li, Peter Vervest, Eric Heck & P Rooijmans (2006) - Improve Yield in Public Transport – A Focus on ICT Capability
Ting Li, Eric Heck, Peter Vervest, J Voskuilen, F Hofker & F Jansma (2006) - Passenger Travel Behavior Model in Railway Network Simulation - IEEE
UL Radkevitch, Eric Heck & Otto Koppius (2006) - Portfolios of Exchange Relationships: An Empirical Investigation of an Online IT Marketplace for Small Firms. Forthcoming in the proceedings of the International Conference of Information Systems (ICIS)
Otto Koppius, W Speelman, O Stulp, B Verhoef & Eric Heck (2005) - Why are customers coming back to buy their airline tickets online? Theoretical explanantions and empirical evidence
LFJM (Louis-François) Pau, S Meij & Eric Heck (2003) - Auctioning bulk mobile messages: a performance evaluation
Eric Heck, Otto Koppius & Peter Vervest (1998) - Electronic web-based auctions: theory and practice - Euro-Arab Management School
Otto Koppius, Eric Heck & Matthijs Wolters (1998) - Product representation and price formation in screen auctions: empirical results from a Dutch flower auction - ICTEC
J Steins Bisschop, M Leeuw, Eric Heck & Otto Koppius (1997) - Net wel of Net niet: Een beoordelingmodel voor websites van financiële marktpartijen - Rotterdam School of Management, Erasmus Universiteit
Marcel Oosterhout, Eric Heck, E Koenen, H Vollaard, A Emmen, G Meijer, JC Den Ouden & M Perdeck (2007) - Development of a Business Model for Grid networked businesses: experiences from Beingrid DRS pilot