'Thuisbezorgd indirectly delivers 20,000 Dutch jobs'
That is what the company claims in a press release. The meal deliverer estimates that it is "indirectly responsible" for "about 20,000 full-time and part-time jobs in the Netherlands". In an article in NRC, Robert Dur, Professor of Incentives and Performance at Erasmus School of Economics, assesses this claim.
The 20,000 jobs are the result of a detailed calculation that Thuisbezorgd has sent on request. It involves 5,000 full-time chefs and 15,000 part-time delivery staff, according to that. The Dutch newspaper NRC has asked professors of economics to study the calculation. They see this kind of claim more often. ‘Companies like to show off that they are responsible for large numbers of jobs that otherwise would not have been’, says Robert Dur. The problem is, he says, that you never know whether those jobs indeed would not exist without the existence of the company. In other words, there is no counterfactual.