Contact & Opening hours Erasmus Student Service Centre (ESSC)

Please ask your question only once via the following channels.

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Use 'Email your question' available in ASK Erasmus 


+31 - (0)10 - 408 88 80 (option 1)
Please keep your student number at hand

09.30-16.00 hrs
Mondays to Fridays


+31 - (0)6 - 233 72 156
Whatsapp can only be used for short questions. Pay attention! Unfortunately we are not able to reply during the weekend.  We kindly ask you to contact us after the weekend. 
In case you have a question regarding the status of your application, please send us an e-mail via ASK Erasmus. You will not receive any reaction on these questions. (Please mention your student number in your message).

09.30-16.00 hrs
Mondays to Friday


Burgemeester Oudlaan 50 in Rotterdam
Sanders Building, Ground Floor, Woudestein Campus

The desk is open on Monday and Friday for general questions. 

The desk is open from Monday to Friday for collecting diplomas (note: only by appointment).

09.30-16.00 hrs
Mondays to Fridays
International emergencies+31 - (0)6 - 408 47 882
Only for emergency situations while students are studying abroad (at EUR or abroad)
Available 24/7

Postal Address

Erasmus University Rotterdam
P.O. Box 1738
3000 DR Rotterdam
The Netherlands

Rush hours Erasmus Student Service Centre: 11.30-13.30 hrs.

We like to offer you good and fast services. Unfortunately, waiting times can be pretty long during rush hours. Therefore, we advise you to avoid our daily rush hours between 11.30-13.30 hrs.

Directions to Erasmus Student Service Centre

By public transportGuide to Woudestein campus by public transport
By carGuide to Woudestein campus by car
Map Erasmus
University Rotterdam

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