Study advisers

Do you have general questions for example about the different study programmes, regulations or enrolment for tutorials or exams? Please contact the Information Desk.

Currently all open hours / appointments will take place by telephone or video call. Do you want to talk to a study adviser during the open hour?

Please call the Information desk (010-4081380) during the open hour to register yourself for a call that day. Our open hour email address will no longer be available. We will call you anonymously, please make sure that you are available during the open hour.

How can you reach us?

You can reach us during the open consultation hour, the telephone hour or by email.

  • During the open hour, you are welcome to ask your questions. The open hour also serves as intake or introduction for a possible follow-up appointment. If necessary, you will be given instructions during the open hour how to make an appointment.

    You can only make an appointment when you would like to discuss how your personal circumstances influence your studies, and you expect this conversation will exceed 10 minutes of time. For any other topic you would like to discuss, please come and meet us at the open consultation hour.

    you can send us an email for short questions. Please send an email from your student account and mention your full name and student number in your email. For general questions you can contact the Information desk.

Contact hours







Open hours by phone or videocall






Contact by email

Due the large amount of emails we receive daily, it may take us longer to respond to your message (more than 5 workings days).

Please always mention your full name and student number in your email . We thank you for your understanding and we will do our utmost best to deliver the service you are used to.

Changes in the availability of the study advisers

Kindly check the message on top of this page how to register via mail for the open hour.

*Please note there can be daily changes in the availability of the team of Study advisers and the Information desk. There is a summer schedule for the summer and the university is closed on national holidays.

Date         ChangeReason     
2 April - 5 April Not availableEaster

When to contact the study advisers?

You can contact us if you have any questions, or if you need guidance or advice during your studies; for example:

The study advisers also refer to: Erasmus Student Service Centre (ESSC) for questions related to registration and tuition fee. | Student counsellors for general questions about student loans housing, financial problems | University psychologists for mental health problems. | Career services for tools and skills you need to launch succesful job searches that will lead to fulfilling careers.

We comply with the code of conduct of the National Association of Study Advisers. If you have any questions concerning your privacy, feel free to ask us.