Emotional Communication and Trust: Valence, Beliefs, and Ambiguity Attitudes

Brown Bag Seminar
American flag on a flagpole

Trust depends on expected reciprocity and attitudes toward the associated uncertainty. This paper tests whether opportunities to communicate anticipated emotions encourage trust. In a preregistered modified trust game, 350 U.S. Prolific trustors are randomly assigned to one of four conditions before their trust decision: no communication, expressing anticipated happiness, expressing anticipated disappointment, or a flexible choice between these two valences.

Speaker
Date
Monday 7 Sep 2026, 11:30 - 12:30
Type
Seminar
Room
4.02
Building
Langeveld Building
Add to calendar

Emotional communication is delivered through a structured text message. An incentivized post-decision belief-hedge task separates participants’ expected trustee returns from ambiguity attitudes. Results show that emotional communication produces a positive but imprecise effect on Trust, with a larger estimate under flexible valence choice. It also increases expected trustee returns. Happiness leads to greater ambiguity seeking, and disappointment leads to lower likelihood insensitivity. Overall, emotional communication reshapes perceived reciprocity, suggesting that giving trustors access to emotion expression may encourage Trust.

Registration

To participate, please send an email to: ae-secr@ese.eur.nl

See also

Private Information in the Family

Matthias Doepke (London School of Economics and Political Science)
Two pairs of hands exchanging a banknote over a counter

Policy Afternoon ‘Unequal Neighbourhoods, Unequal Chances: What Can Policy Do?’

With presentations by Matthijs Korevaar, Sara Signorelli and Elisabeth Leduc.

From Shipments to Supply Chains: Mining Input-Output Links from Firm-level Trade Flows

Karsten Mau, Maastricht University
Image - Container Ship

Dovish Coos or Hawkish Screech? Identifying ECB Communication Shocks and Their Macroeconomic Effects

Kerstin Bernoth, DIW Berlin
A frog perspective of the European central bank building in Frankfurt

Dovish Coos or Hawkish Screech? Identifying ECB Communication Shocks and Their Macroeconomic Effects

Kerstin Bernoth, DIW Berlin
A frog perspective of the European central bank building in Frankfurt

Compare @count study programme

  • @title

    • Duration: @duration
Compare study programmes