Requesting provisions

Polak gebouw.

Are you studying at Erasmus University Rotterdam (EUR) and do you need exam provisions due to a disability? On this page, you can read step-by-step how to request provisions via OSIRIS Case and what rules apply. This will help you to take your exams at Campus Woudestein as effectively as possible. 

Do you want to use provisions for your first exams? Submit your request for an accommodation at least six weeks before your exams take place. If you receive a diagnosis during your studies or if your situation changes, inform your faculty's study advisor as soon as possible. 

Follow the step-by-step plan below to request provisions.

Do you already know which accommodation(s) you need to take your exams effectively? Request them via OSIRIS Case. Follow the instructions under step 2 on this page. 

Are you not yet sure exactly which provisions could help you? Then first research which support fits your situation. You can do this in various ways: 

  • View the possible provisions on our [Studying with support needs] page. 
  • Contact your study advisor if you are in doubt or want personal advice. The study advisor can provide you with further information and, if necessary, refer you to or consult with the student counsellor of Team SMF. 

This is how you discover which exam provisions and other facilities suit your studies at Erasmus University Rotterdam.

Are you an international student previously using provisions in your home country? Submit a request in OSIRIS Case. Please be aware that each university has its own regulations, facilities, and procedures for granting support. Therefore, that not all accommodations provided elsewhere may be available or applicable at Erasmus University Rotterdam.

We encourage you to reach out to your study advisor as soon as possible to discuss your specific needs. Together, we can explore which suitable alternatives and support measures are available within our educational framework to help you succeed in your studies.

Once you know which provisions you want to request, submit your application via OSIRIS Case. 

Always use your student email address, ending in @student.eur.nl, as your contact address. Also, ensure that you have your supporting document, such as a medical or psycho-diagnostic statement, available digitally. You must upload this document with your application. 

Follow the steps below to request an accommodation in OSIRIS Case: 

  • Requesting provisions works best via a PC or laptop. 
  • Log in to [OSIRIS Student]. 
  • Expand the menu on the left side of the page by clicking on the three horizontal lines. 
  • Click on 'Cases' ('Zaken') in the menu, next to the briefcase icon. 
  • Press the green button with the plus sign to start a new application. 
  • For the type of case, choose 'Student- en studiebegeleiding' (Student and study counselling) and then 'Aanvraag voorziening' (Request provision). 
  • Complete the application form in full and upload your (medical) statement. 
Requesting provisions (in text)

Requesting Provisions

After you have submitted an application in OSIRIS Case, various staff members from your faculty will process your request. Below, you can read how the procedure works. 

After submission, you will receive an automatic confirmation of receipt via OSIRIS. From the moment you submit your application, the eight-week response period for the Examination Board begins. 

As a first step, your application will be checked by someone from the faculty, such as a study advisor, a staff member of the education office, or someone from the Examination Board. They will check whether your application is complete. 

  • Is your application incomplete? Then you will receive a notification in OSIRIS that you must supplement the application. 
  • Is your application complete? Then your application, including the (medical) statement, will be forwarded to the Examination Board for assessment. 

  • The Examination Board receives and assesses your application and medical statement. 
  • The Examination Board decides whether you are entitled to the requested accommodation(s). 
  • You will receive a message at your EUR student email address that the Examination Board's decision is ready in the online environment of OSIRIS Case. 
  • In the decision, you can read for which period the provisions have been granted. Please note: you are responsible for keeping track of when your provisions expire and, if necessary, re-applying for them. 
  • Do you disagree with the decision? Then read more about your legal position and the objection procedure on our [Legal position] page. 

When you have been granted exam provisions, it is important to read the information below carefully. This way, you will know exactly how to use your provisions at Erasmus University Rotterdam. 

Timely registration and provisions  

  • You must be registered for your exam within the registration period to use your exam provisions. 
  • Do you register two working days or less before the exam? Then your right to exam provisions for that exam expires. 

Location  

  • You will be informed about the location of your exam via OSIRIS Student. This information is available at least one day before the start of the exam. 
  • In OSIRIS Student, you will find the room and the block in which you are taking your exam. 
  • Exams for students with a disability are usually held in the Exam Centre at Campus Woudestein, unless communicated otherwise in OSIRIS Student. See also the [map of Campus Woudestein (block E3). 
  • Are you taking your exams in a separate room? Then a spot cannot be reserved simultaneously in another room for the same exam. 

Start and end times  

  • The start time in the separate rooms for students with a disability is the same as that of the regular exams. The end time is half an hour later than the regular exams. 

Late? 

  • Are you less than 15 minutes late for the exam? Then you may still take the exam at the location communicated in OSIRIS Student. 
  • Are you more than 15 minutes late? Then your right to participate in that exam expires. 

Cancelling  

Are you deciding not to participate in an exam? Notify the exam organization as soon as possible via exams@eur.nl. This allows another student to use your spot. 

Exam rules  

The same exam rules apply to exams in a separate room as for exams in the main hall. For more information, read our page about [Exams]. 

Complaints about exams  
Do you have a complaint about an exam and/or the conduct during an exam? Then you can find more information about submitting a complaint via the [Legal position] page. 

Accessibility of Campus Woudestein  
You can find more information about the accessibility of the campus on our [Accessibility] page. 

  • There is a special map with routes for visitors and students with a mobility impairment. 
  • Please note: since June 2024, the route via the Institutenlaan has been closed for an extended period due to the renovation of the Tinbergen building. Check the relevant news page for current information and alternative routes. 

The need for provisions may change during your studies. It is important to regularly check whether the granted provisions still fit your situation. 

If you notice that your situation is changing, that you need different provisions, or that an accommodation is no longer needed, please discuss this with your study advisor. 

You are responsible for monitoring the validity period of your provisions. The validity period is stated in the decision you receive when the accommodation is granted and is visible in OSIRIS Student. 

How to check until when your provisions are valid in OSIRIS Student: 

  • Log in to OSIRIS Student.
  • Click on your profile in the top right. 
  • Then click on 'My details' ('Mijn gegevens'). 
  • Choose the 'Provisions' ('Voorzieningen') heading in the menu on the left. 
  • View the overview of your provisions. Under 'Valid' ('Geldig'), you can see until when your exam accommodation is valid. 

Are your provisions about to expire? Request them again in time via OSIRIS Case so that you can continue to use appropriate support during your exams at Erasmus University Rotterdam. 

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