Requesting provisions

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Are you studying at Erasmus University and do you need examination provisions due to a disability? Read the information on this page carefully and request your provisions via OSIRIS case.

To use provisions for your first exams, it is strongly recommended to submit your request for a provision at least six weeks prior to your exams. Have you been diagnosed during your studies? Inform your faculty's study advisor as soon as possible. Follow the steps below to request provisions.

Do you already know which provision(s) you need? Then request them via OSIRIS case. Follow the instructions under step 3 on this page.

If you are not yet sure which provisions might help you, then find out what support you need to successfully take your exams. It is always wise to contact your study advisor for advice. They can provide you with further information about possible provisions and potentially refer you to or consult with the student counsellor of Team SM

  • After having a look at our website or after your conversation with the study advisor, you know which provisions you want to request.
  • Request provisions via OSIRIS cases. Always use your student email address ending in @student.eur.nl as the contact address.
  • Make sure you have your proof document, such as a medical certificate, digitally available. You need to attach this to your request.
  • Instructions for requesting a provision via OSIRIS Cases:
  • Log in to OSIRIS Student
  • Once logged in, you will see a menu on the left side of the page. You can expand this menu by clicking on the three lines. It is best to apply for provisions via PC or laptop
  • In the menu, click on ‘Cases’ next to the briefcase icon.
  • Click the green button with the plus sign to start a new request.
  • Choose 'Student advice, councelling and study support’ as the case type and then 'Request Provisions'.
  • You can now fill in the application form. Don't forget to have your document ready and upload it.

After you have submitted a request in Osiris Case, various faculty staff members will start working on your request. Below is an overview of the procedure that follows after your request has been submitted.

  • Your request will be checked by someone from the faculty. This can be a study advisor, a staff member from the education office, or someone from the examination board. They will check if your request is complete.
  • Is your request incomplete? Then you will receive a notification in OSIRIS that you need to supplement the request.
  • Is your request complete? Then it will be forwarded, including the (medical) certificate, to the Examination Board for assessment.
  • From the moment the request with the statement is forwarded to the Examination Board, the official response period of the Examination Board starts.

  • The Examination Board receives and reviews your request and medical statement.
  • They decide whether you are entitled to the requested provision(s).
  • The Examination Board informs you of their decision. You will receive a notification in your EUR student mailbox once a decision has been made. You can find the decision in the online environment of Osiris Case.
  • The decision states for which period the provisions have been granted. Note: You are responsible for keeping track of when your provisions expire and for reapplying if necessary.
  • Disagree with the decision? Read more about your legal position and the process here.

When you have been granted examination provisions, it is important to carefully read the information below.

Timely Registration & Provisions

It is important that you are registered for an exam within the registration period to make use of the granted examination provisions. Note: With late registration up to two working days before an exam, you can still use the provisions. If the late registration is within the two working days before an exam or on the day of the exam, the right to examination provisions for that exam expires.

Location

Through OSIRIS Student, you will be informed about the exam location. If you are registered for an exam, this information will be available there at least 1 day before the exam starts. In OSIRIS Student, you will find information about the room and block where you will take your exam. All exams are usually taken in the Exam Centre unless otherwise communicated in OSIRIS Student. See also the site plan, section E3.

If you have permission to take exams in a separate room, you cannot take an exam in another room. Two places cannot be reserved.

Start and End Times

All exams have the same start times: 9:30, 13:30, and 18:30. If you use the provision for extra time (30 minutes), the end time of the exam is half an hour later than the regular end time.

Late?

Are you less than 15 minutes late for the exam? Then you may still take the exam at the location as communicated in OSIRIS Student. If you are more than 15 minutes late, you will not be granted access to the exam.

Cancellation

If you decide not to participate in an exam, notify the exam organization as soon as possible via email: exams@eur.nl. Another student can then use your spot.

Exam Rules

The exam rules for exams in a separate room are identical to those for the exam in the main hall. For more information, look at our page on examinations.

Campus Accessibility

On our accessibility page, you can find more information about the campus accessibility. Here you will also find a special map where the routes for visitors and students with mobility impairments are clearly indicated. Note: Since June 2024, the route via Institutenlaan is closed for an extended period due to the renovation of the Tinbergen building. Check this page for current information and alternative routes.

  • Together with your study advisor, evaluate multiple times whether the provisions offer you sufficient support.
  • Also be sure to keep in mind the duration for which you are permitted to use these provisions. Do you need to request an extension at the end of the academic year?

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