prof.dr. (Claartje) CL ter Hoeven

prof.dr. (Claartje) CL ter Hoeven
Full professor Erasmus School of Social and Behavioural Sciences Organizational Dynamics in the Digital Society
Location
Burg. Oudlaan 50, Rotterdam
Room
T16-35
Email
terhoeven@essb.eur.nl

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Profile

Professor ter Hoeven is the scientific director and coordinator of the interdisciplinary research and master programme ‘Organizational Dynamics in the Digital Society’. Professor ter Hoeven’s scholarly interests encompass constant connectivity, remote work, digital labor, and employee well-being. Her current research and teaching focuses on how digital technologies reconfigure work for different people in different types of work. In 2020, she received an ERC (European Research Council) grant for the project* ‘The Ghostworker’s Well-being: An Integrative Framework’ *on the work conditions and well-being of crowdworkers in Europe. Together with the municipality of Rotterdam and colleagues from Public Administration and Organizational Psychology, she is involved in the Knowledge Lab “Organizations in a Smart City”: https://organisatiesineenslimmestad.nl/

Research interests: Digital labor, remote work, employee well-being

 

  • L.L. (Lieke) ten Brummelhuis, CL (Claartje) ter Hoeven & M. (Mariana) Toniolo-Barrios (2021) - Staying in the loop - Journal of Vocational Behavior, 128 - doi: 10.1016/j.jvb.2021.103589
  • Nadine Büchler, CL (Claartje) ter Hoeven & Ward van Zoonen (2020) - Understanding constant connectivity to work - Information and Organization, 30 (3) - doi: 10.1016/j.infoandorg.2020.100302
  • C Schulz-Knappe & Claartje Hoeven (2020) - Family-specific social support at work: the role of open and trustworthy communication - International Journal of Business Communication - doi: 10.1177/2329488420955171
  • Claartje Hoeven & W van Zoonen (2020) - Helping others and feeling engaged in the context of workplace flexibility: the importance of communication control - International Journal of Business Communication - doi: 10.1177/2329488419898799
  • Claartje Hoeven, C Stohl, P Leonardi & M Stohl (2019) - Assessing organizational information visibility: Development and validation of the information visibility scale - Communication Research (print) - doi: 10.1177/0093650219877093
  • AC Kroon, M van Selm, Claartje Hoeven & R Vliegenthart (2018) - Reliable and unproductive? Stereotypes of older employees in corporate and news media - Ageing and Society, 38 (1), 166-191
  • AC Kroon, M van Selm, Claartje Hoeven & R Vliegenthart (2017) - Age at work - Journalism Studies, 18 (9), 1167-1186
  • Claartje Hoeven, M Veron, B Peper & Laura Dulk (2017) - The work must go on: The role of employee and managerial communication in the use of work-family policies - Management Communication Quarterly, 31 (2), 194-229 - doi: 10.1177/0893318916684980
  • AC Kroon, M van Selm, Claartje Hoeven & R (Rozemarijn) Vliegenthart (2017) - Age at work: Explaining variation in frames of older employees in corporate and news media - Journalism Studies, 18 (9), 1167-1186 - doi: 10.1080/1461670X.2015.1111162
  • LL ten Brummelhuis, G Johns, BJ Lyons & Claartje Hoeven (2016) - Why and when do employees imitate the absenteeism of co-workers? - Organizational Behavior and Human Decision Processes, 134, 16-30 - doi: 10.1016/j.obhdp.2016.04.001
  • AC Kroon, M van Selm, Claartje Hoeven & R Vliegenthart (2016) - Dealing with an aging workforce: Locating threats and opportunities in corporate media - Educational Gerontology, 42 (12), 818-834
  • AC Kroon, M van Selm, Claartje Hoeven & R Vliegenthart (2016) - Poles apart: The processing and consequences of mixed media stereotypes of older workers - Journal of Communication, 66 (5), 811-833 - doi: 10.1111/jcom.12249
  • Claartje Hoeven, W Van Zoonen & KL Fonner (2016) - The practical paradox of technology: The influence of communication technology use on employee burnout and engagement - Communication Monographs, 83 (2), 239-263 - doi: 10.1080/03637751.2015.1133920
  • Claartje Hoeven & W Van Zoonen (2015) - Flexible work designs and employee well-being: examining the effects of resources and demands - New Technology, Work and Employment, 30 (3), 237-255
  • MA (Marguerite) van den Berg & Claartje Hoeven (2013) - ‘Madonna’ as a symbol of reflexive modernization - Celebrity Studies, 4 (2), 144-154 - doi: 10.1080/19392397.2013.791042
  • Claartje Hoeven & JWM Verhoeven (2013) - ‘Sharing is Caring’: Corporate social responsibility awareness explaining the relationship of information flow with affective commitment - Corporate Communications: an International Journal, 18, 264-279
  • ML Fransen & Claartje Hoeven (2013) - Matching the message: The role of regulatory fit in negative managerial - Communication Research (print), 40 (6), 818-837
  • B King-Kallimanis, Claartje Hoeven, H de Haes, E Smets, C Koning & F Oort (2012) - Assessing measurement invariance of a health-related quality-of-life questionnaire in radiotherapy patients - Quality of Life Research, 21, 1745-1753
  • M Zeguers, HC de Haes, L Zandbelt, Claartje Hoeven, SJ Franssen, D Geijsen, CC Koning & E Smets (2012) - The information needs of new radiotherapy patients: how to measure? Do they want to know everything? And if not, why? - International Journal of Radiation Oncology Biology Physics, 82 (1), 418-424
  • Lieke Laura Brummelhuis, Claartje Hoeven, MDT de Jong & A Peper (2012) - Exploring the linkage between the home domain and absence from work: Health, motivation, or both? - Journal of Organizational Behavior - doi: 10.1002/job.1789
  • Claartje Hoeven, L Zandbelt, S Fransen, H de Haes, F Oort, D Geijsen, C Koning & E Smets (2011) - Measuring cancer patients’ reasons for their information preference: Construction of the Considerations Concerning Cancer Information (CCCI) questionnaire - Psycho-Oncology, 20 (11), 1228-1235
  • Lieke Laura Brummelhuis, Claartje Hoeven, Arnold Bakker & A Peper (2011) - Breaking through the loss cycle of burnout: The role of motivation - Journal of Occupational and Organizational Psychology, 84 (2), 268-287 - doi: 10.1111/j.2044-8325.2011.02019.x
  • B Lancee & Claartje Hoeven (2010) - Self-rated health and sickness-related absence: The modifying role of civic participation - Social Science & Medicine, 70 (4), 570-574
  • Claartje Hoeven & ML Fransen (2008) - “When the chips are down”: The relation between stress, social support, and food product attitudes - Advances in Consumer Research, 35, 960-962
  • N Nijhof, Claartje Hoeven & MDT de Jong (2008) - Determinants of the use of a diabetes risk screening test - Journal of Community Health, 33 (5), 313-317

  • F Uhl, Claartje Hoeven & Mirjam Fransen (2019) - Reducing financial hardship by establishing contact - Think Forward Initiative
  • TB Araujo, W Van Zoonen & Claartje Hoeven (2019) - Automated 1-2-1 Communication - Stichting Wetenschappelijk Onderzoek Commercie?le Communicatie (SWOCC)
  • Claartje Hoeven & E van Gemert (2015) - Het slimme werken - Koninklijke BAM Groep
  • Claartje Hoeven & W Van Zoonen (2015) - Onderzoek het slimme werken: Werken in BAM-huizen - BAM
  • Claartje Hoeven & JWM Verhoeven (2013) - Waarden aan het werk - Stichting Wetenschappelijk Onderzoek Commerciële Communicatie
  • Claartje Hoeven (2009) - Sick Notes. Multiple life domains associated with sickness-related absence - Dissertation University of Twente
  • Victor Bekkers, H van Duivenboden, R Feenstra, V Frissen, Jos Mul, A Ponsioen, M de Rooij, Claartje Hoeven, M Thaens, A van Venrooy, A van Wamelen & S Zouridis (2004) - De buurt in het web; het web in de buurt/ Een ICT-kanskaart sociale cohesie - Lemma

  • Claartje Hoeven & J Gibbs (2018) - Communication and distributed work - doi: 10.1093/OBO/9780199756841-0214 - Oxford University Press
  • A Peper, Claartje Hoeven & J Dikkers (2011) - Work-life integration among consultants: Work-related and personal factors associated with sickness absence - Metropolis Verlag
  • Claartje Hoeven, MDT de Jong, O Peters & A Peper (2009) - Employees' Sickness Absence Associated With Health and Work-Related Resources and Demands - Universiteit Twente
  • Claartje Hoeven, MDT de Jong, J Haar & A Peper (2009) - Bridging the Stress, The Withdrawal and the Medical Model of Absence: The Mediating Role of Somatic Tension - Universiteit Twente
  • Claartje Hoeven, Lieke Laura Brummelhuis, MDT de Jong & A Peper (2009) - Sickness Absence: Domestic Demands and Resources - Universiteit Twente

  • TB Araujo, W Van Zoonen & Claartje Hoeven (2019) - AI as a customer service team member? Exploring the deployment of conversational agents in business-to-consumer contexts
  • Claartje Hoeven, Cynthia Stohl, Paul Leonardi & Michael Stohl (2018) - Assessing organizational information visibility: Development of the attributes of visibility scale
  • JGF Jonkman, Claartje Hoeven, TB Araujo & GLA van der Meer (2018) - Organizing organizational information visibility: The role and needs of journalists
  • Nadine Bűchler, Claartje Hoeven & W Van Zoonen (2018) - The always-connected age of modern technology: Constant connectivity to work and its relationship to employee well-being
  • AC Kroon, M van Selm, Claartje Hoeven & R Vliegenthart (2015) - Age at work: Explaining variation in frames and stereotypes of older employees in corporate and news media
  • AC Kroon, M van Selm, Claartje Hoeven & R Vliegenthart (2015) - Age at work: Explaining variation in frames of older employees in corporate and news media
  • C Boon, Claartje Hoeven & K Kalshoven (2015) - Daily job crafting and well-being: The role of flexible work designs and task proficiency
  • AC Kroon, M van Selm, Claartje Hoeven & R Vliegenthart (2015) - Dealing with an aging workforce: Locating diagnostic and prognostic frames in corporate media
  • C Boon, Claartje Hoeven & K Kalshoven (2015) - How flexible work designs and task proficiency influence the daily job crafting - well-being relationship: A diary study.
  • Claartje Hoeven, W Van Zoonen & KI Fonner (2015) - The practical paradox of technology: The influence of communication technology on employee well-being
  • Claartje Hoeven & ML Fransen (2015) - The reputation costs of misfit: The influence of regulatory focus on corporate communication
  • Claartje Hoeven & W Van Zoonen (2014) - The impact of new ways of working on employee well-being
  • A Peper, Laura Dulk, Lieke Laura Brummelhuis & Claartje Hoeven (2012) - Work-life balance in times of economic crisis: A longitudinal study in a Dutch consultancy firm
  • Claartje Hoeven, JSE Dikkers & A Peper (2011) - Absence from work: Examining longitudinal relations among work-related factors and sickness absence for consultants
  • Claartje Hoeven, ML Fransen & A Peper (2011) - Depression and Helping Behavior at Work: Examining the Mediating Role of Organizational Communication

  • Claartje Hoeven & Eva van Gemert (2016) - “If you experience noise, you just haven’t planned your work well”: Individualization and regulation within a flexible work design.
  • Claartje Hoeven & Helen Vossen (2016) - The demands of communication media use and employee well-being: The role of personality.
  • Claartje Hoeven, ML Fransen, Lieke Laura Brummelhuis & A Peper (2012) - The depression epidemic at work: The role of communication in reducing depression
  • Claartje Hoeven, V Miller, A Peper & Laura Dulk (2012) - "The work must go on": The role of communication in the use of work-life policies
  • Claartje Hoeven, A Peper & Laura Dulk (2012) - The implementation and the use of work/life policies in organizations: The role of employee and managerial communication
  • Lieke Laura Brummelhuis, Claartje Hoeven, Arnold Bakker & A Peper (2010) - Breaking Through the Loss Cycle of Burnout: The Role of Motivation
  • Claartje Hoeven, Lieke Laura Brummelhuis & A Peper (2010) - Depression and helping behavior at work: The mediating role of employees' perceptions of information
  • Claartje Hoeven, Lieke Laura Brummelhuis & A Peper (2010) - More or Less Absence From Work Due to Family Matters
  • A Peper, J Dikkers & Claartje Hoeven (2010) - Work-life integration among consultants: Work-related and personal factors associated with sickness absence
  • Claartje Hoeven, Lieke Laura Brummelhuis & A Peper (2010) - Depression at work: The moderating role of depressive symptoms on the association between information flow and work outcomes
  • Claartje Hoeven, Lieke Laura Brummelhuis & A Peper (2008) - Home and work demands-resources and sickness absence: The mediating role of job motivation and perceived health
  • Claartje Hoeven, MJ de Jong & A Peper (2007) - Employee well-being and absenteeism
  • MA (Marguerite) van den Berg & Claartje Hoeven (2007) - 'Madonna' as a symbol of reflexive modernization
  • Claartje Hoeven, A Peper & MJ (Marianne Jannetje) de Jong (2007) - Employee health, communication and absenteeism
  • Claartje Hoeven, MJ de Jong & A Peper (2007) - Organisatie communicatie en ziekteverzuim
  • Claartje Hoeven, A Peper & MJ de Jong (2006) - Employee well-being and absenteeism

  • Lieke Laura Brummelhuis, A Peper & Claartje Hoeven (2011) - Vergelijkingsrapport Care4health / Fit4theJob 2005-2010 - Erasmus Universiteit Rotterdam / Universiteit van Amsterdam

  • Claartje Hoeven, A Peper & Lieke Laura Brummelhuis (2011) - Eindrapport Care4Helath III Fit4theJob Ernst & Young België - Erasmus Universiteit Rotterdam / Universiteit van Amsterdam
  • A Peper, Claartje Hoeven & Lieke Laura Brummelhuis (2011) - Eindrapport Care4Helath III Fit4theJob Ernst & Young Nederland - Erasmus Universiteit Rotterdam / Universiteit van Amsterdam
  • Claartje Hoeven & A Peper (2008) - Eindrapport Care4Health II Ernst & Young Nederland - Erasmus Universiteit Rotterdam / Universiteit Twente
  • DM Verkade, A Peper & Claartje Hoeven (2007) - Diversiteit binnen EY NL. Een verkennende studie - FSW/EUR
  • Claartje Hoeven & A Peper (2006) - Eindrapport Care4Health onderzoek Fincom Nederland - Erasmus Universiteit/Universiteit Twente
  • Claartje Hoeven, A Peper & MJ (Marianne Jannetje) de Jong (2005) - Eerste resultaten Care4health onderzoek bij FINCOM.NL - Erasmus Universiteit Rotterdam/Universiteit Twente

  • A Peper, Laura Dulk & Claartje Hoeven (2013) - The effect of flexible work arrangements on employee wellbeing: a longitudinal case study - Fifth International Community, Work & Family conference

  • A Peper, Laura Dulk & Claartje Hoeven (2014) - The Effect of Flexible Work Arrangements on Employee Wellbeing: A Longitudinal Case Study - WFRN - Changing Work and Family Relationships in a Global Economy

4.2 Changing Organizations & Technology

Year
2020
Course Code
FSW-120

4.1 Introduction to ODDS

Year
2020
Course Code
FSW-110

Thesis

Year
2020
Course Code
FSW-140

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