prof.dr. (Claartje) CL ter Hoeven

prof.dr. (Claartje) CL ter Hoeven
Full professor Erasmus School of Social and Behavioural Sciences Organizational Dynamics in the Digital Society
Burg. Oudlaan 50, Rotterdam

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Professor ter Hoeven is the scientific director and coordinator of the interdisciplinary master and research program ‘Organizational Dynamics in the Digital Society’. Her scholarly interests encompass constant connectivity, digital labor, algorithmic management, and worker’s well-being. Currently, her teaching and research focuses on how digital technologies reconfigure work for different people in different types of work. In 2020 she received an ERC consolidator grant for the project ‘The Ghostworker’s Well-being: An Integrative Framework’ on the work conditions and well-being of online platform workers in Europe. She is part of the steering committee of the 4th Erasmus Initiative ‘Societal Impact of AI’, specifically focusing on the theme AI in work and labor. Together with the municipality of Rotterdam and colleagues from Public Administration and Organizational Psychology, she is involved in the Knowledge Lab “Organizations in a Smart City”. Furthermore, she is member of the executive board of the Leiden-Delft-Erasmus Centre for BOLD Cities, which uses big data research to help find solutions for urban problems.

Research interests: Digital labor, algorithmic management, remote work, worker’s well-being

  • L.L. (Lieke) ten Brummelhuis, CL (Claartje) ter Hoeven & M. (Mariana) Toniolo-Barrios (2021) - Staying in the loop - Journal of Vocational Behavior, 128 - doi: 10.1016/j.jvb.2021.103589
  • Nadine Büchler, CL (Claartje) ter Hoeven & Ward van Zoonen (2020) - Understanding constant connectivity to work - Information and Organization, 30 (3) - doi: 10.1016/j.infoandorg.2020.100302
  • C Schulz-Knappe & Claartje Hoeven (2020) - Family-specific social support at work: the role of open and trustworthy communication - International Journal of Business Communication - doi: 10.1177/2329488420955171
  • Claartje Hoeven & W van Zoonen (2020) - Helping others and feeling engaged in the context of workplace flexibility: the importance of communication control - International Journal of Business Communication - doi: 10.1177/2329488419898799
  • Claartje Hoeven, C Stohl, P Leonardi & M Stohl (2019) - Assessing organizational information visibility - Communication Research (print), 48 (6), 895-927 - doi: 10.1177/0093650219877093
  • AC Kroon, M van Selm, Claartje Hoeven & R Vliegenthart (2018) - Reliable and unproductive? Stereotypes of older employees in corporate and news media - Ageing and Society, 38 (1), 166-191
  • AC Kroon, M van Selm, Claartje Hoeven & R Vliegenthart (2017) - Age at work - Journalism Studies, 18 (9), 1167-1186
  • Claartje Hoeven, M Veron, B Peper & Laura Dulk (2017) - The work must go on: The role of employee and managerial communication in the use of work-family policies - Management Communication Quarterly, 31 (2), 194-229 - doi: 10.1177/0893318916684980
  • AC Kroon, M van Selm, Claartje Hoeven & R (Rozemarijn) Vliegenthart (2017) - Age at work: Explaining variation in frames of older employees in corporate and news media - Journalism Studies, 18 (9), 1167-1186 - doi: 10.1080/1461670X.2015.1111162
  • LL ten Brummelhuis, G Johns, BJ Lyons & Claartje Hoeven (2016) - Why and when do employees imitate the absenteeism of co-workers? - Organizational Behavior and Human Decision Processes, 134, 16-30 - doi: 10.1016/j.obhdp.2016.04.001
  • AC Kroon, M van Selm, Claartje Hoeven & R Vliegenthart (2016) - Dealing with an aging workforce: Locating threats and opportunities in corporate media - Educational Gerontology, 42 (12), 818-834
  • AC Kroon, M van Selm, Claartje Hoeven & R Vliegenthart (2016) - Poles apart: The processing and consequences of mixed media stereotypes of older workers - Journal of Communication, 66 (5), 811-833 - doi: 10.1111/jcom.12249
  • Claartje Hoeven, W Van Zoonen & KL Fonner (2016) - The practical paradox of technology: The influence of communication technology use on employee burnout and engagement - Communication Monographs, 83 (2), 239-263 - doi: 10.1080/03637751.2015.1133920
  • Claartje Hoeven & W Van Zoonen (2015) - Flexible work designs and employee well-being: examining the effects of resources and demands - New Technology, Work and Employment, 30 (3), 237-255
  • MA (Marguerite) van den Berg & Claartje Hoeven (2013) - ‘Madonna’ as a symbol of reflexive modernization - Celebrity Studies, 4 (2), 144-154 - doi: 10.1080/19392397.2013.791042
  • Claartje Hoeven & JWM Verhoeven (2013) - ‘Sharing is Caring’: Corporate social responsibility awareness explaining the relationship of information flow with affective commitment - Corporate Communications: an International Journal, 18, 264-279
  • ML Fransen & Claartje Hoeven (2013) - Matching the message: The role of regulatory fit in negative managerial - Communication Research (print), 40 (6), 818-837
  • B King-Kallimanis, Claartje Hoeven, H de Haes, E Smets, C Koning & F Oort (2012) - Assessing measurement invariance of a health-related quality-of-life questionnaire in radiotherapy patients - Quality of Life Research, 21, 1745-1753
  • M Zeguers, HC de Haes, L Zandbelt, Claartje Hoeven, SJ Franssen, D Geijsen, CC Koning & E Smets (2012) - The information needs of new radiotherapy patients: how to measure? Do they want to know everything? And if not, why? - International Journal of Radiation Oncology Biology Physics, 82 (1), 418-424
  • Lieke Laura Brummelhuis, Claartje Hoeven, MDT de Jong & A Peper (2012) - Exploring the linkage between the home domain and absence from work: Health, motivation, or both? - Journal of Organizational Behavior - doi: 10.1002/job.1789
  • Claartje Hoeven, L Zandbelt, S Fransen, H de Haes, F Oort, D Geijsen, C Koning & E Smets (2011) - Measuring cancer patients’ reasons for their information preference: Construction of the Considerations Concerning Cancer Information (CCCI) questionnaire - Psycho-Oncology, 20 (11), 1228-1235
  • Lieke Laura Brummelhuis, Claartje Hoeven, Arnold Bakker & A Peper (2011) - Breaking through the loss cycle of burnout: The role of motivation - Journal of Occupational and Organizational Psychology, 84 (2), 268-287 - doi: 10.1111/j.2044-8325.2011.02019.x
  • B Lancee & Claartje Hoeven (2010) - Self-rated health and sickness-related absence: The modifying role of civic participation - Social Science & Medicine, 70 (4), 570-574
  • Claartje Hoeven & ML Fransen (2008) - “When the chips are down”: The relation between stress, social support, and food product attitudes - Advances in Consumer Research, 35, 960-962
  • N Nijhof, Claartje Hoeven & MDT de Jong (2008) - Determinants of the use of a diabetes risk screening test - Journal of Community Health, 33 (5), 313-317

  • TB Araujo, W Van Zoonen & Claartje Hoeven (2019) - Automated 1-2-1 Communication - Stichting Wetenschappelijk Onderzoek Commercie?le Communicatie (SWOCC)
  • Claartje Hoeven & JWM Verhoeven (2013) - Waarden aan het werk - Stichting Wetenschappelijk Onderzoek Commerciële Communicatie
  • Claartje Hoeven (2009) - Sick Notes. Multiple life domains associated with sickness-related absence - Dissertation University of Twente
  • Victor Bekkers, H van Duivenboden, R Feenstra, V Frissen, Jos Mul, A Ponsioen, M de Rooij, Claartje Hoeven, M Thaens, A van Venrooy, A van Wamelen & S Zouridis (2004) - De buurt in het web; het web in de buurt/ Een ICT-kanskaart sociale cohesie - Lemma

  • A Peper, Claartje Hoeven & J Dikkers (2011) - Work-life integration among consultants: Work-related and personal factors associated with sickness absence - Metropolis Verlag

4.2 Changing Organizations & Technology

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4.1 Introduction to ODDS

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